Experts Reviews · Company report
Tri Star Electrical & Lighting, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Tri Star Electrical & Lighting, LLC

Ann Arbor, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #57Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 518 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tri Star Electrical & Lighting, LLC is better than 94% of electricians.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tri Star Electrical & Lighting, LLC is better than 92% of electricians.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tri Star Electrical & Lighting, LLC is better than 91% of electricians.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tri Star Electrical & Lighting, LLC is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tri Star Electrical & Lighting, LLC is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tri Star Electrical & Lighting, LLC is better than 100% of electricians.A
100

Reviews for your job

Customers hired Tri Star Electrical & Lighting, LLC for 8 kinds of job.

Tri Star Electrical & Lighting, LLC for electrical outlet & switch repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.38
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.76
Usually paidThe price range customers picked most often for this job.$1–500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$415
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical outlet & switch repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#105 / 110
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.88%

All 38 Google reviews tagged “Electrical outlet & switch repair”

B4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Prompt, polite, clean and complete. Got everything resolved quickly. Thanks BTW: asked for some box work and looking for an estimate if you can send over

Paid $1–500Reasonable priceElectrical outlet & switch repair
Mike10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★

Problem not resolved! $300 is alot to pay for showing up anyway but when problem is not resolved it's not acceptable. Not returning calls! I would rate the service at 0 stars but I don't want it to appear like I forgot to give a rating.

Paid $1–500OverpricedGeneral repairsElectrical outlet & switch repair
Peggy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Outlet was not working. He quickly found the issue and replaced the GFoutlet at fault. Great job.

Paid $1–500Reasonable priceGeneral repairsElectrical outlet & switch repair
June5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ben was super friendly and thorough. I needed one fix (a popped circuit) but he was also able to troubleshoot another issue I had quickly and efficiently.

Paid $1–500Reasonable priceElectrical outlet & switch repair
Evan12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Eli and Jeremy were quick and effective. They were able to diagnose and repair my problem. When I asked questions, they were able to answer in a way that I understood.

Electrical outlet & switch repair
Jose1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Fixed what we needed quickly and reasonably priced.

Paid $800–1,000Reasonable priceElectrical wiring installationLight fixture installationElectrical outlet & switch repair
Jim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Ben was very knowledgeable and explained everything, prior to doing the work. He brought everything up to code, and showed me the problem areas. I’m very satisfied with the service. Would highly recommend, and will definitely use them again in tge near future.

Paid $400–600Reasonable priceElectrical wiring installationGeneral repairsElectrical outlet & switch repair
Judy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Steve is amazing! He is patient and experienced. He is the Electrician I trust.

Reasonable priceElectrical outlet & switch repairElectrical wiring repair
Charity4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We have used Tri-Star several times since moving into our house. They installed our generator and do the once a year maintenance. They removed and installed outdoor four ceiling fans. They removed and replaced several bathroom exhaust fans and installed a new exhaust fan. The service is exceptional- they are…

Fan installationLight fixture installationInstallation+ Responsiveness+ Punctuality+ Quality
Emilie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tri Star is a family concern. Mom manages the phones. Dad, Scott, came out to look at the work to be done. Later that day I received very detailed quote itemizing the work to be done. Sons, Ben and Brad, came out and did an excellent job. Efficient and very thorough. Ben explained how they would fix our failed…

Electrical wiring installationElectrical outlet & switch installationElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Ellen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good work. Fair price.

Electrical outlet & switch repair
Bob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service Braden’s very knowledgeable and answering my questions and taking time to explain everything. Thank you !

Electrical inspectionsElectrical outlet & switch repair+ Professionalism
Jenna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Matthew did an excellent job. He showed up on time and completed everything I needed him to. I would recommend Tri-star for any of your electrical jobs.

General repairsElectrical outlet & switch installationElectrical outlet & switch repair+ Punctuality+ Quality+ Professionalism
Brian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was leaving town and called for a repair I wanted done before I left. They are SUPER friendly and as luck would have it, Matt was over in 20 minutes. Best money I ever spent

Electrical outlet & switch repair
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They replaced panel and service entry cable.then tore out knob and tube then rewired 100 year old farm house for my mother she is 90. They worked to make her feel safe in her house again

Electrical fixture installationElectrical wiring installationElectrical wiring repair+ Responsiveness+ Punctuality+ Quality
BillyLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Justin did a great job finding and fixing the problem with our lights. He was very knowledgeable and professional. Thank you.

Electrical wiring repairLight fixture repairElectrical outlet & switch repair+ Punctuality+ Professionalism
DavidLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Positives: Arrived on time Work completed on schedule VERY good workmanship Price was competitive Cleaned up work area when they were done Negatives: NONE! Everything was great. :) May 2023 Update: I have used Tri Star twice more this month, and I always have a good experience. I wish I could give them another…

Electrical fixture installationLight fixture installationElectrical outlet & switch repair
Hannah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tri Star was professional with their estimate, showed up on time, sent communication texts, and were so easy to work with. From the office staff, estimator, and electrical team everyone was wonderful. They were reasonably priced and we had them do a lot of work replacing our knob-and-tube wiring, adding a bathroom…

Electrical wiring installationElectrical wiring repairLight fixture installation+ Responsiveness+ Punctuality+ Quality
Chris12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Troubleshooted GFCI issue we were having. Was able to figure out issue in timely manner.

Electrical outlet & switch repair+ Professionalism
Peter8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tri star scheduled us in for service quickly. Communicated frequently during the day of appointment and arrived within the scheduled window. Justin solved our panel issues quickly at a fair price. Will be using them again when needed.

Electrical wiring repairElectrical outlet & switch repairElectrical panel repair+ Responsiveness+ Punctuality+ Professionalism
Jean4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I contacted them in the morning and they were there within the hour worked hard and finished my project and the price was much better than I expected

Electrical wiring repairElectrical outlet & switch installationElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Tom3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thank you Tri-Star for helping me update my 90's home. Matt and Justin you guys were great!! Very pleased with your service. If you need electrical work, you have to give Tri-Star a call.

Light fixture installationElectrical outlet & switch installationElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Jessica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Justin came out to check the power to our smoke detectors - not a big job but definitely helped give us piece of mind. Fixed an outlet while he was here. Now we know a good Electrician for the next time we need one.

General repairsElectrical outlet & switch repair+ Punctuality+ Quality+ Professionalism
Diane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Brad came out and was more than a 5 star rating! Took him no time to locate the problem and before I knew it the job was completed. He is very professional, polite and friendly. I will absolutely use this company again and recommend highly to family and friends! Even the girl that answered the phone was amazing!…

General repairsElectrical outlet & switch relocationElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
vasilios8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Had an appointment Wednesday 1-4. No one showed up no one called. I called the company and they apologized and asked to reschedule for the next day Thursday 1-4. No one came no one called. I called and they said they don’t know what’s going on. Asked to reschedule again. This is by far the most unprofessional electrical company I’ve ever dealt with.

Fan installationLight fixture installationElectrical outlet & switch installation− Responsiveness− Punctuality
Roy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

A-1 service professionly performed

General repairsElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
wade5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

One word Awesome

General constructionGeneral repairsFan installation+ Quality+ Professionalism+ Value
Kathy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Tri Star Electrical & Lighting have serviced our home for about 4 years and every contact with them has been excellent. The quality of their work is unmatched. The service is timely and responsive. The people are exceptional...kind, courteous, attentive, and highly skilled. Everyone from Julie, the office…

General constructionGeneral repairsFan installation
Dave2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Paid $500–1,000Great priceElectrical outlet & switch relocationElectrical outlet & switch repair
Celeste2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Electrical outlet & switch repair
Craig9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Outdoor lighting installationElectrical outlet & switch repair+ Responsiveness+ Quality+ Professionalism
still4 years ago★★★★★

Rating only, no written review.

Electrical outlet & switch installationElectrical outlet & switch repair+ Responsiveness+ Quality+ Professionalism
Jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ground wire installationLight fixture installationElectrical outlet & switch repair+ Quality+ Professionalism
Mark4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Electrical outlet & switch repair+ Responsiveness+ Professionalism
Gary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

RemodelingGeneral repairsLight fixture installation+ Responsiveness+ Punctuality+ Quality
Bob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General repairsElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Kevin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Electrical outlet & switch repairElectrical panel replacement or upgrading+ Responsiveness+ Quality+ Professionalism
ThaddeusLocal Guide · 84 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

General repairsGround wire installationOutdoor lighting installation+ Responsiveness+ Punctuality+ Quality

Price

$529+11% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 65%Overpriced 4%Not sure 4%

Jobs customers hired them for

Compare with