Analyzing 8,148,9728.1M ReviewsFor 23,04523K Experts

Experts Reviews · Company report
Tri Star Electrical & Lighting, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Tri Star Electrical & Lighting, LLC

Ann Arbor, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #57Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 518 Google reviews

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Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tri Star Electrical & Lighting, LLC is better than 94% of electricians.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tri Star Electrical & Lighting, LLC is better than 92% of electricians.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tri Star Electrical & Lighting, LLC is better than 91% of electricians.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tri Star Electrical & Lighting, LLC is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tri Star Electrical & Lighting, LLC is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tri Star Electrical & Lighting, LLC is better than 100% of electricians.A
100

Reviews for your job

Customers hired Tri Star Electrical & Lighting, LLC for 8 kinds of job.

Tri Star Electrical & Lighting, LLC for electrical power restoration

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$109–$529
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical power restoration”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#34 / 80

All 9 Google reviews tagged “Electrical power restoration”

Kathleen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used them twice now and both times great to work with. Very professional. I called with a problem & they were here to help that afternoon! Highly recommend

Electrical fixture installationElectrical fuse changingElectrical power restoration+ Responsiveness+ Punctuality+ Quality
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They replaced panel and service entry cable.then tore out knob and tube then rewired 100 year old farm house for my mother she is 90. They worked to make her feel safe in her house again

Electrical fixture installationElectrical wiring installationElectrical wiring repair+ Responsiveness+ Punctuality+ Quality
Gary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am new to the area and call Tri Star on a friends recommendation. They were super helpful, even calling me back to fit me in sooner than my original appt. I would definitely recommend this company to anyone looking for an electrician.

Electrical power restoration+ Responsiveness+ Punctuality+ Quality
Jim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The Electrician was very pleasant and quickly resolved the problem.

Electrical wiring repairElectrical power restoration+ Responsiveness+ Punctuality+ Professionalism
Peter8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tri star scheduled us in for service quickly. Communicated frequently during the day of appointment and arrived within the scheduled window. Justin solved our panel issues quickly at a fair price. Will be using them again when needed.

Electrical wiring repairElectrical outlet & switch repairElectrical panel repair+ Responsiveness+ Punctuality+ Professionalism
Tom3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Repaired street light

General repairsElectrical power restoration+ Responsiveness+ Punctuality+ Professionalism
Corene10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Arrived during the time frame given, friendly and very helpful! We will definitely use this company again!

Electrical power restoration+ Responsiveness+ Punctuality
Diane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Brad came out and was more than a 5 star rating! Took him no time to locate the problem and before I knew it the job was completed. He is very professional, polite and friendly. I will absolutely use this company again and recommend highly to family and friends! Even the girl that answered the phone was amazing!…

General repairsElectrical outlet & switch relocationElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
AnnLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very very happy with TriStar. I called, they were here within the hour. Some years ago, I had done business with the grandfather. So impressed with his integrity and knowledge that I kept his business card for future electrical needs. Today I had the pleasure of dealing with his grandson! Prompt, professional and…

Electrical power restoration+ Responsiveness+ Punctuality+ Quality

Price

$529+11% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 65%Overpriced 4%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Electrical wiring installation50$410–$1.7k
Light fixture installation41$196–$811
Electrical outlet & switch installation39$248–$958
Installation38$351–$3.2k
Electrical outlet & switch repair38$114–$415
Electrical panel replacement or upgrading34$1.9k–$4.3k
General repairs26$93–$415
Electrical outlet & switch relocation22$224–$807

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