Experts Reviews · Company report
Tri Star Electrical & Lighting, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Tri Star Electrical & Lighting, LLC

Ann Arbor, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #57Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 518 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tri Star Electrical & Lighting, LLC is better than 94% of electricians.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tri Star Electrical & Lighting, LLC is better than 92% of electricians.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tri Star Electrical & Lighting, LLC is better than 91% of electricians.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tri Star Electrical & Lighting, LLC is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tri Star Electrical & Lighting, LLC is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tri Star Electrical & Lighting, LLC is better than 100% of electricians.A
100

Reviews for your job

Customers hired Tri Star Electrical & Lighting, LLC for 8 kinds of job.

Tri Star Electrical & Lighting, LLC for general repairs

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$93–$415
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#58 / 82
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.86%

All 26 Google reviews tagged “General repairs” · showing 20

Mike10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★

Problem not resolved! $300 is alot to pay for showing up anyway but when problem is not resolved it's not acceptable. Not returning calls! I would rate the service at 0 stars but I don't want it to appear like I forgot to give a rating.

Paid $1–500OverpricedGeneral repairsElectrical outlet & switch repair
Peggy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Outlet was not working. He quickly found the issue and replaced the GFoutlet at fault. Great job.

Paid $1–500Reasonable priceGeneral repairsElectrical outlet & switch repair
David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Outstanding experience from start to finish. I received several competitive quotes and would thoroughly recommend Tri Star. Punctual and friendly at a fair price. Cleaned up thoroughly after completion of the job.

Paid $500–1,000Great priceElectrical panel repairGeneral repairsService not listed
Jim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Ben was very knowledgeable and explained everything, prior to doing the work. He brought everything up to code, and showed me the problem areas. I’m very satisfied with the service. Would highly recommend, and will definitely use them again in tge near future.

Paid $400–600Reasonable priceElectrical wiring installationGeneral repairsElectrical outlet & switch repair
Gail11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Job expertly completed! Would hire again without hesitation. Will recommend Tri-Star whenever the opportunity be arises!

Reasonable priceFan installationGeneral repairsOutdoor lighting installation
DBLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent job and great customer service. Felt very comfortable with the guys in my home and they handled an unexpected hiccup promptly and professionally. Update 2025- This company continues to provide excellent customer service and work. I continue to use them even after moving to a new location.

Reasonable priceGeneral repairsElectrical wiring repair
CharlesLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Amazing service as always!! 2nd time having them in my home for services, amazing job and very professional!!

Paid $200–400Great priceElectrical wiring installationLight fixture installationGeneral repairs
Joseph2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Tri Star Electrical was professional and got the job done quickly for good price! Highly recommend.

Electrical wiring repairGeneral repairsElectrical outlet & switch relocation+ Responsiveness+ Punctuality+ Professionalism
Jenna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Matthew did an excellent job. He showed up on time and completed everything I needed him to. I would recommend Tri-star for any of your electrical jobs.

General repairsElectrical outlet & switch installationElectrical outlet & switch repair+ Punctuality+ Quality+ Professionalism
Tom3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Repaired street light

General repairsElectrical power restoration+ Responsiveness+ Punctuality+ Professionalism
Frank2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The office personnel were very helpfull in making the arrangements and their technician, Brad, handled the repairs very efficiently and professionally. I would definitely use TriStar again if needed.

General repairs+ Responsiveness+ Punctuality+ Quality
Ron15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

From quote, to scheduling, to installation, the communication is the best I’ve ever seen in a contracting firm. Great ideas. No problem too big. Workers with great attitude. We will absolutely be using them more in the future.

General repairs+ Responsiveness+ Punctuality+ Quality
Jessica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Justin came out to check the power to our smoke detectors - not a big job but definitely helped give us piece of mind. Fixed an outlet while he was here. Now we know a good Electrician for the next time we need one.

General repairsElectrical outlet & switch repair+ Punctuality+ Quality+ Professionalism
Diane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Brad came out and was more than a 5 star rating! Took him no time to locate the problem and before I knew it the job was completed. He is very professional, polite and friendly. I will absolutely use this company again and recommend highly to family and friends! Even the girl that answered the phone was amazing!…

General repairsElectrical outlet & switch relocationElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
SJ4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Super fast response, fair price, excellent work.

General repairsService not listed+ Responsiveness+ Punctuality+ Quality
Roy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

A-1 service professionly performed

General repairsElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Marion3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Tri-Star Electrical is a great company to work with. They are honest , dependable and great electricians. When ever we have needed emergency service they have been there for us and with smiles on their faces!

General repairsLight fixture installationOutdoor lighting installation+ Responsiveness+ Punctuality+ Quality
wade5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

One word Awesome

General constructionGeneral repairsFan installation+ Quality+ Professionalism+ Value
Kathy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Tri Star Electrical & Lighting have serviced our home for about 4 years and every contact with them has been excellent. The quality of their work is unmatched. The service is timely and responsive. The people are exceptional...kind, courteous, attentive, and highly skilled. Everyone from Julie, the office…

General constructionGeneral repairsFan installation
GabeEdited 6 months ago★★★★★

Rating only, no written review.

Paid $200–400Not sureGeneral repairs

Show more general repairs reviews (6 more) →

Price

$529+11% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 65%Overpriced 4%Not sure 4%

Jobs customers hired them for

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