Water softening equipment supplier · Philadelphia, PA
Trident Water Treatment at a glance
Google reviewers rate Trident Water Treatment five stars based on 331 reviews, with the owner responding to 99% of them. Customers frequently cite punctuality, fair pricing, and thorough system checks as key aspects of their experience. Technicians are consistently described as knowledgeable, professional, and clear in explaining equipment maintenance and water filtration options. Recurring themes include detailed explanations of system performance and helpful advice on salt usage. No significant patterns of criticism appear in the provided excerpts, which overwhelmingly highlight positive interactions and efficient service delivery.
Google rating: 5.0 out of 5 from 331 reviews (98% five-star).
Reviews on this page: 331 Google reviews (207 with written comments, 4 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 27, 2026.
Service: Water Softener Service serving Philadelphia, Pennsylvania.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
5.0
★★★★★
331 reviews on Google
5★325
4★5
3★0
2★0
1★1
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 207 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Good, professional service, on time, and at a fair price.”
“He is efficient, knowledgeable, and takes the time to answer all of our questions and explain the system thoroughly.”
“Very thorough have used them for a couple years and they are really great”
“He was a pleasure to have in our home and explained things so well.”
“I highly recommend these people, sales and install did a great job.”
“Fast service, intelligent resolution and fair pricing.”
“Reliable, prompt, professional and their employees are wonderful.”
People customers mention
Tren18 reviews
Brian10 reviews
Luis5 reviews
Kel5 reviews
Keltren4 reviews
Tran3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Michael Hughes3 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Thank you so much for your 5-star review, Michael! We're thrilled to hear that our technician provided a thorough system check at Trident Water Treatment. Your satisfaction is our priority, and we appreciate your support!
Kathleen KubovsakLocal Guide · 26 reviewsiTotal number of Google reviews Kathleen has written across all businesses on Google Maps, not just this one.
Luis was so nice, professional and knowledgeable. He was a pleasure to have in our home and explained things so well. I look forward to continuing working with Trident and hopefully we can have Luis return to our house when our next service is due!
Thank you!
Response from the owner · a week ago
Thank you so much for the fantastic 5-star review, Kathleen! We're thrilled to hear that Luis provided you with such a positive experience at Trident Water Treatment. His professionalism and knowledge truly shine, and we’re glad you felt that. We look forward to serving you again and will do our best to have Luis back for your next service!
Marek Majdosz6 reviewsiTotal number of Google reviews Marek has written across all businesses on Google Maps, not just this one.
Good, professional service, on time, and at a fair price. Highly recommend.
Response from the owner · 3 weeks ago
Thank you so much for your fantastic 5-star review, Marek! We're thrilled to hear that you found our service at Trident Water Treatment to be professional, timely, and fairly priced. Your recommendation means the world to us! If you need anything in the future, just let us know.
Mike KershnerLocal Guide · 28 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Great sales and install team very informed and professional. The whole home system was a immediate improvement. Highly recommend Trident!
Response from the owner · a month ago
Thank you so much for the fantastic review, Mike! We're thrilled to hear that our sales and install team at Trident Water Treatment provided you with a professional experience and that you’re enjoying the immediate improvement from your whole home system. Your recommendation means the world to us!
Juanita bowmanLocal Guide · 20 reviewsiTotal number of Google reviews Juanita has written across all businesses on Google Maps, not just this one.
Very thorough have used them for a couple years and they are really great
Response from the owner · a month ago
Thank you so much for your kind words, Juanita! We truly appreciate your loyalty to Trident Water Treatment over the years. It’s fantastic to hear that you find our service thorough and great. We look forward to continuing to serve you!
Valerie Digiovanni6 reviewsiTotal number of Google reviews Valerie has written across all businesses on Google Maps, not just this one.
Nate was awesome! He was extremely knowledgeable, professional, and helpful throughout the water softener delivery. He took the time to answer my questions and made sure everything went smoothly. I really appreciated his friendly attitude and excellent service. Highly recommend Nate! Great job and thank you Trident water treatment!
Response from the owner · a month ago
Thank you so much for the fantastic review, Valerie! We're thrilled to hear that Nate provided you with such excellent service during your water softener delivery. It’s our goal at Trident Water Treatment to ensure a smooth experience, and we’re glad Nate could make that happen for you. Your recommendation means the world to us! Thank you for choosing Trident Water Treatment!
Edward Swayze1 reviewiTotal number of Google reviews Edward has written across all businesses on Google Maps, not just this one.
Chris was extremely knowledgeable and explained everything clearly
Very good experience!
Response from the owner · 3 months ago
Thank you so much for the 5-star review, Edward! We're thrilled to hear that Chris provided you with a clear and knowledgeable experience at Trident Water Treatment. Your satisfaction means a lot to us!
Ian Green2 reviewsiTotal number of Google reviews Ian has written across all businesses on Google Maps, not just this one.
Luis was super professional and friendly! Really a pleasant experience having him in our home. Thank you.
Response from the owner · 3 months ago
Thank you so much for the wonderful 5-star review, Ian! We're thrilled to hear that Luis provided you with a professional and friendly experience during your service with Trident Water Treatment. Your satisfaction means the world to us!
Scott Dorn4 reviewsiTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
Kel Tran/Trident were extremely professional and completed the service as planned.
Response from the owner · 3 months ago
Thank you so much for the fantastic 5-star review, Scott! We're thrilled to hear that you found our team at Trident Water Treatment to be extremely professional and that we completed the service as planned. Your satisfaction means the world to us!
Eric Rubenstein13 reviewsiTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
Brian from Kel Tren has been to our home a few times, and each visit has been a great experience. He is efficient, knowledgeable, and takes the time to answer all of our questions and explain the system thoroughly. We appreciate his attention to detail, including making sure we always have enough salt for the system. Everyone at Kel Tren has been professional and informative. Highly recommended!
Response from the owner · 4 months ago
Thank you so much for the glowing 5-star review, Eric! We're thrilled to hear about your great experiences with Brian from Trident Water Treatment. His efficiency and knowledge truly make a difference, and we appreciate your kind words about our team. Your recommendation means a lot to us! If you need anything in the future, we're here to help.