Customers frequently cite professional communication, punctuality, and affordable pricing as key benefits of services including mowing, hedge trimming, and yard cleanup. Most reviewers report high satisfaction with the quality of work and responsiveness, often noting same-day availability or flexible scheduling. However, a single critical review describes a dispute over a lost deposit and inconsistent arrival times, leading to a terminated contract, which contrasts with the overwhelmingly positive feedback regarding reliability and customer service.
Google rating: 4.9 out of 5 from 35 reviews (97% five-star).
Reviews on this page: 35 Google reviews (30 with written comments, 3 with photos).
Owner responses: the business replied to 100% of reviews.
Good communication as we set up his service . Very dependable and did a nice job.
Response from the owner · a week ago
Thank you for the great review! We appreciate your trust in Trimora Lawn Care and are glad you were happy with our communication, dependability, and quality of work. We look forward to helping you again with your lawn care and landscaping needs!
Trimora Lawn Care provides professional lawn mowing, grass cutting, lawn maintenance, edging, weed removal, yard cleanups, and landscaping services throughout Hampton Roads, Virginia. Thank you for supporting our local business!
Gloria HaneyLocal Guide · 16 reviewsiTotal number of Google reviews Gloria has written across all businesses on Google Maps, not just this one.
He was very professional. He cleaned the yard and put down the gravel and made the yard look fantastic. Will be using his services again soon.
Price assessment: Reasonable price
Services: Lawn care, Weed control, Service not listed
Response from the owner · 3 months ago
Thank you so much for your kind review! We truly appreciate your support and are glad you were happy with your gravel installation, yard cleanup, and overall landscaping service. Our goal is always to provide professional, reliable lawn care and landscaping that leaves every property looking its best. We look forward to helping with your next outdoor project. Thank you for choosing Trimora Lawn Care!
Master KeyLocal Guide · 296 reviewsiTotal number of Google reviews Master has written across all businesses on Google Maps, not just this one.
Excellent communication and great work. I highly recommend Trimora for their customer service and work.
Price assessment: Reasonable price
Services: Lawn landscaping, Lawn care
Response from the owner · 5 months ago
Thank you so much for the kind words and recommendation! We truly appreciate your support and are glad you were happy with both our communication and the quality of our work. It was a pleasure working with you, and we look forward to helping you again in the future. Thanks for choosing Trimora Lawn Care!
Debbie KirklandLocal Guide · 97 reviewsiTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
This was a terrible experience. . Ended up terminating contract. Lost $500 materials deposit. And he is claiming he "will see me in court" Price actually seemed reasonable. Then the issues began. Ryan would say he could be there at a certain time and would change it and arrive late or not at all. He and a helper finally showed up and did a fabulous job trimming my shrubs and bushes .He took my
$500 down payment for materials. We set a time to return and he called and changed twice and said he and his crew would be over at9 am to finish the job. He came by himself in a car, no bark mulch (estimated need 75 bags) that he said he would be hauling with his car. We saw no way that he would finish the job that day as promised. We had already tied up 4 or 5 days waiting for him. We told him we no longer needed his service. Requested partial refund on materials deposit since he had done a good job on the shrubs. I don't have any mulch and he refused to return rest of deposit. BEWARE
Price assessment: Not sure
Services: Green landscaping, Yard work
Response from the owner · 5 months ago
Thank you for your feedback. I take all concerns seriously and want to provide some clarification.
The $500 deposit was agreed upon and collected specifically to cover the cost of materials and to secure scheduling for your project. Time was also spent completing the shrub and bush trimming portion of the work, which you acknowledged was done well.
Regarding scheduling, there were a few necessary adjustments due to workload and logistics, which I communicated as promptly as possible. When I arrived to continue the job, I was prepared to proceed, but the project was canceled at that time.
As outlined in our agreement, deposits for materials and reserved labor time are non-refundable once work has begun and scheduling has been committed. That said, I always aim to be fair and reasonable, and I remain open to resolving concerns in a professional manner.
I wish you the best moving forward.
Cassandra Worden3 reviewsiTotal number of Google reviews Cassandra has written across all businesses on Google Maps, not just this one.
Fantastic work, very professional and you can tell they take pride in their work. On a bi-weekly basis now with them. Thank you!
Price assessment: Reasonable price
Services: Lawn landscaping
Response from the owner · 6 months ago
Thank you so much for the kind words! We truly take pride in delivering professional, high-quality lawn care every visit. We're glad to have you on our bi-weekly schedule and look forward to keeping your lawn looking its best all season. Thanks again for trusting Trimora Lawn Care!
Tyler Rowton3 reviewsiTotal number of Google reviews Tyler has written across all businesses on Google Maps, not just this one.
Thank you for the great review! We’re glad you were happy with the results. At Trimora Lawn Care, we always aim to go above and beyond with every job, providing reliable landscaping services, lawn mowing, edging, trimming, and full yard cleanup. We appreciate your support and look forward to helping with all your future lawn care and landscaping needs!
Crystal Gordon5 reviewsiTotal number of Google reviews Crystal has written across all businesses on Google Maps, not just this one.
I couldn’t be happier with the service! The team is incredibly professional and punctual, which is rare to find. They don’t just mow; they take the time to ensure the edging and cleanup are spotless before they leave. My lawn hasn't been this well-maintained in years. Highly recommend
Response from the owner · 7 months ago
Thank you so much for your kind words and for trusting Trimora Lawn Care with your lawn! We truly appreciate you taking the time to share your experience.
We take pride in providing professional, punctual lawn care services and going beyond just mowing by focusing on detailed edging, trimming, and full cleanup to keep your yard looking its best. It means a lot to hear that your lawn is the best it’s looked in years—that’s exactly the result we aim for with every visit.
Thank you again for the recommendation! We look forward to continuing to provide reliable, high-quality lawn maintenance and landscaping services for you.
aerionna johnson2 reviewsiTotal number of Google reviews aerionna has written across all businesses on Google Maps, not just this one.
Great communication, and flexibility, great pricing ✨
Price assessment: Great price
Services: Lawn care
Response from the owner · 7 months ago
Thank you for the great feedback! We’re glad you appreciated our communication, flexibility, and competitive pricing. At Trimora Lawn Care, we work hard to provide reliable, affordable lawn care services that fit our clients’ schedules. We look forward to continuing to keep your lawn looking its best!
Janice L Pearson9 reviewsiTotal number of Google reviews Janice has written across all businesses on Google Maps, not just this one.
Services: Lawn care, Lawn mowing & maintenance, Yard work
Response from the owner · 7 months ago
Thank you for the kind words! We’re glad you’re happy with the service. At Trimora Lawn Care, we work hard to provide reliable lawn mowing and landscaping services in Hampton Roads. If anyone in Hampton, Norfolk, or Newport News needs professional lawn care or yard maintenance, we’d be happy to help. Thanks again for choosing Trimora Lawn Care! 🌱
luuhbari1 reviewiTotal number of Google reviews luuhbari has written across all businesses on Google Maps, not just this one.
Trimora lawn care did our first cut for the spring and they did an amazing job!!! So much attention to detail!! We will be using Trimora for our weekly lawn care!!!
Price assessment: Reasonable price
Services: Lawn mowing & maintenance
Response from the owner · 7 months ago
Thank you so much for the great review! We’re glad you’re happy with your first spring lawn mowing service. At Trimora Lawn Care, we take pride in providing detailed and reliable lawn mowing and lawn maintenance services in Hampton Roads. We look forward to taking care of your weekly lawn care and keeping your yard looking great all season. If anyone in Hampton, Norfolk, or Newport News is looking for dependable lawn care or landscaping services, we’d love to help! 🌱
