Google reviewers rate Trinity Rehab 4.9 out of 5 based on 188 reviews, frequently praising the staff's friendliness, knowledge, and clear communication regarding treatment plans. Patients often highlight the welcoming environment and the effectiveness of therapies for various conditions, including shoulder and back injuries. However, a minority of low-star reviews criticize a lack of communication, perceived unhygienic practices, and scheduling issues that resulted in shortened appointment times or understaffed sessions.
Google rating: 4.9 out of 5 from 188 reviews (97% five-star).
Reviews on this page: 188 Google reviews (146 with written comments).
Owner responses: the business replied to 69% of reviews.
Most recent review: November 8, 2026.
Service: Occupational Therapy Clinic serving New Brunswick, New Jersey.
Data from Google, last updated November 10, 2026.
Star ratings
188 Google reviews we collected
4.9of 5
5 stars18297%
4 stars21%
3 stars00%
2 stars11%
1 star32%
Praise vs complaints
Phrases our text analysis found in 146 written reviews
97%praise
Praise19497%
Complaints63%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude8643%
Would recommend5427%
Quality & results2915%
Speed & response116%
Communication95%
Honesty & trust95%
Price & value21%
What customers talk about
We read 146 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Everyone has been wonderful, helpful and so cheerful.”
“I will definitely recommend Trinity Rehab to anyone who needs physical therapy.”
“My initial evaluation with Melissa was extremely thorough; she was professional, calming, reassuring and confident there would be a good outcome.”
“Whenever the program got too easy or certain exercises didn't work, they would make adjustments to make sure they were effectively targeting my problem areas.”
“After suffering a devastating injury last year they got me back confident in my overall mobility quickly but safely.”
“They don’t just rush you through exercises — they explain everything, make sure your form is right, and tailor each session to your progress.”
“They created a targeted treatment plan for me, pushed me safely to progress, and genuinely cared about my recovery every step of the way.”
“…front desk was very knowledgeable about my insurance and made it very affordable for me to come in.…”
People customers mention
Melissa14 reviews
Steven11 reviews
Austin9 reviews
Ina8 reviews
Steve7 reviews
Therapists6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I have nothing but great things to say about Trinity Rehab in East Brunswick. Everyone has been wonderful, helpful and so cheerful. My thanks to Akshita Soni, Alex Leto, Steve Solano and and all the present and past therapists that have worked with me on my knee replacement rehab. I will definitely recommend Trinity Rehab to anyone who needs physical therapy.
Response from the owner · a day ago
Hey Judy, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. We'll be sure to share your experience with the rest of our team members as inspiration! It was a pleasure to serve you.
Michael Perini5 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
I cannot say enough good things about the incredible team at Trinity Rehab! I came in for treatment on a left shoulder rotator cuff injury, and the care I received was absolutely phenomenal.
A huge thank you to my therapists, Akshita Soni, Steve Solano, and Alex Leto. They are incredibly knowledgeable, patient, and dedicated professionals. They created a targeted treatment plan for me, pushed me safely to progress, and genuinely cared about my recovery every step of the way.
Since being under their care, my day-to-day life has improved greatly. I have regained so much movement and can get through my daily routines without the constant pain and limitation I had before. If you need physical therapy, this is the team you want in your corner!
Response from the owner · a day ago
Hi Michael, Thank you for taking the time to share your experience. We value your feedback and look forward to seeing you again soon! We'll be sure to share your experience with the rest of our team members as inspiration! It was a pleasure to serve you.
Joyce ForsbergLocal Guide · 11 reviewsiTotal number of Google reviews Joyce has written across all businesses on Google Maps, not just this one.
Staff is great but whoever puts out the progression report does not have the correct information. Iam going for my hip and lower back
Not my arm or elbow.
Response from the owner · 2 months ago
Hey Joyce, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. Please reach out to us with any additional questions or comments! See you next time!
Marc Pomerantz2 reviewsiTotal number of Google reviews Marc has written across all businesses on Google Maps, not just this one.
This is my fourth session with Trinity in East Brunswick over the past 9 years, all for different issues. Every time they have designed specific programs for me and shown sincere interest in my progress. Current PT’s, Akshita, Steve and Alex, and the assistants follow closely, recommend adjustments if necessary and answer any questions.
Response from the owner · 3 months ago
Hi Marc, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. It was a pleasure to serve you.
Mike SalantLocal Guide · 13 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
This is the place to go for Physical Therapy! I showed up on Day 1 in severe pain and loss of strength emanating from cervical disk issues. My initial evaluation with Melissa was extremely thorough; she was professional, calming, reassuring and confident there would be a good outcome. I worked closely with Melissa and Steven, and they delivered! I closely followed their programs in the facility and at home. In just five short weeks I feel 95% better--pain free and strength is back. And the bonus was it was an enjoyable experience. Melissa and Steven were pleasures to work with, as were the entire staff. If this place doesn't work well for you, nothing will.
Response from the owner · 3 years ago
It is great to hear your pain is gone and strength is back! Thank you for sharing your review!
Mark S5 reviewsiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Visits to Trinity are always pleasant. The staff greets everyone and are always ready to help. AKSHITA SONI is very knowledgeable and provides clear and direct information at intake and throughout rehab. She provides information in a way that is approachable and makes you feel confident in the therapy program. I would highly recommend seeing her.
Response from the owner · 3 weeks ago
Mark, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to serving you many more times in the future! We look forward to seeing you again soon.
Jose Morales4 reviewsiTotal number of Google reviews Jose has written across all businesses on Google Maps, not just this one.
Im very very happy with trinity rehab they have great people working every day to really help anyone with physical health im really highly recommend AKSHITA SONI she is very helpful very humble very human she really have a lot of patience my first day my buddy was feeling really bad today my buddy after 5 weeks it's feeling much better thanks to God thanks to AKSHITA SONI and all the personal is working at trinity rehab thank you for your big help to everyone MAY GOD BLESS YOU ALWAYS 🙏
Response from the owner · 4 weeks ago
Dear Jose, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! Our goal will always be to provide the best experience and we love knowing yours was no different. See you next time!
Nancy Dee9 reviewsiTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Visits to Trinity Rehab are always a very pleasant experience. You are greeted by name by everyone when you walk in the door and the treatments are excellent.
Response from the owner · a month ago
Nancy, Thank you for the awesome feedback. We are happy to read that our team has been able to provide exceptional service for you. Please reach out to us with any additional questions or comments! See you next time!
Dan Rozett6 reviewsiTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
The therapist are extremely professional, knowledgeable, and pleasant. I was able to reach my goals. I highly recommend.
Response from the owner · a month ago
Dear Dan, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We look forward to seeing you again soon.
Roque BroncalesLocal Guide · 3 reviewsiTotal number of Google reviews Roque has written across all businesses on Google Maps, not just this one.
