Google reviewers rate TriStar Roofing & Exteriors five stars based on one hundred eighty reviews, with the owner responding to ninety-nine percent of feedback. Customers frequently highlight punctual arrival, clear communication, and competitive pricing for full roof replacements, repairs, and exterior work. Recurring themes include thorough cleanup after jobs and responsive service for storm damage, such as ice dams or wind issues. One two-star review noted that the company stopped responding to messages after the initial contact.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Showed up as promised and was finished fast. My property was respected and taken care of. I highly recommend TriStar. I will definitely use them again and again.
Tristar was my first quote. I got 6! Kyle included everything in his quote that everyone else charged extra for!! I compared every other quote to his and NO ONE could touch it! I asked him question after question and he replied to every one. They did a great job!
We're glad our pricing stood out, and we could answer everything along the way! Enjoy the new roof, and don't hesitate to send referrals our way.
From beginning to end, the gang at TriStar were all you could ask for when tackling a project of this magnitude. When talking through options, pricing and just the plain old basics of roofing, Anthony was straight forward and informative. They were very accommodating of our scheduling and when we were finally ready for them to start the work, Don and the team came out and knocked it out in one day with astounding speed, consideration & care. Honestly not sure how they got it done and everything cleaned up in that amount of time. The roof looks great and while we have no worries about any issues in the near future, I know we'll be able to count on them to smoothly handle anything that comes up.
Thank you for sharing this! Enjoy your roof. We'll be here whenever you need us!
One of the best service experiences I’ve had. Anthony Harrell from Tri-Star Roofing came out for a free roof inspection and was thorough and professional throughout. He walked me through the entire process, explained exactly what he was checking, and was upfront that there was nothing major requiring an insurance claim. He did recommend a few minor touch-ups (sealing around some nails), which I had him take care of. The price was reasonable. No pressure, no upselling — just honest, straightforward advice. I was so impressed that I told a couple of my neighbors, who ended up scheduling their own inspections with Anthony. He gave them the same thorough, honest service, and they were just as happy with the results. Highly recommend Anthony Harrell and Tri-Star Roofing for anyone needing a roof inspection — trustworthy, knowledgeable, and easy to work with. This service was performed in Mount Juliet, TN.
That's exactly the kind of experience we want every inspection to be — honest findings, no pressure, and straightforward advice whether there's a big job to be done or not. Thanks for spreading the word and for taking the time to write this up!
Great service. Anthony Harrell was good at staying in contact throughout the whole process. Very prompt in responding. Highly recommend Tri-Star Roofing.
Andrew, staying in contact throughout a project that size is something we take seriously. Glad that came through on your end. Thanks for the recommendation. We appreciate it!
Amazing work!! Could not be happier. You should definitely use this company for all of your roofing needs.
Thank you.
Kyle Robertson and his team are exceptional. I will always call them. Great communication, great workmanship, courteous, on time and no headaches.
Carl, "no headaches" is honestly one of the best things we can hear, that's the goal on every job. We'll be here whenever you need us!
Such a wonderful company! Anthony was so helpful and walked me through every step of the process. The workers were prompt, professional, and hardworking! I highly recommend TriStar Roofing!
Robin, having someone walk you through every step of a project that size makes a real difference. Thanks so much for the recommendation!
Kyle and his employees did an excellent job putting on my new roof. And they made sure that everything was picked up afterwards
Lisa, Kyle and the team put a lot of care into the work, and it sounds like that showed from start to finish. Enjoy the new roof!
Kyle was great. He explained everything and kept in communication with us as we worked through the ins and outs. He showed up with an awesome crew. They were very efficient and quick! They cleaned everything up, left no mess!
Greta, Kyle takes the communication side of things seriously and it sounds like that made a real difference working through all the details with you. An efficient crew that leaves the property clean is something we expect on every job, so glad that held true on yours. Thanks for taking the time to share this!