Analyzing 6,620,4796.6M ReviewsFor 18,44918.4K Experts

Experts Reviews · Company report
Tristar Window Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Tristar Window Cleaning

East Peoria, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 64 apartment cleaning services · 5.0★ from 231 Google reviews

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Report card

Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tristar Window Cleaning is better than 99% of apartment cleaning services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tristar Window Cleaning is better than 99% of apartment cleaning services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tristar Window Cleaning is better than 99% of apartment cleaning services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tristar Window Cleaning is better than 100% of apartment cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tristar Window Cleaning is better than 100% of apartment cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tristar Window Cleaning is better than —% of apartment cleaning services.–
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Reviews for your job

Customers hired Tristar Window Cleaning for 3 kinds of job.

Tristar Window Cleaning for window washing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Window washing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 3

All 8 Google reviews tagged “Window washing”

Matt3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Antonio is excellent. We have used him to wash windows and screens several times. He is very nice, professional, and does a great job

Interior & exterior window cleaningWindow washing
Linda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Wonderful service! Excellent, efficient, professional in every way. And a very fair price.

Customer photo from Linda's review
Window washing
Lozzy1433 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Antonio and his wife were excellent. They have superb customer service and were very professional, efficient, and kind. I’m extremely happy with their work and recommend Tristar Window Cleaning without hesitation!

Interior & exterior window cleaningWindow washing+ Responsiveness+ Punctuality+ Quality
Breanna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fantastic customer experience with Antonio and his wife. They were able to come out very quickly to provide a quote and were very timely in scheduling. My windows are so clean and I didn’t have to lift a finger. Best part is these two are extremely kind individuals and you can tell they want their customers to be happy.

Glass & mirror cleaningInterior & exterior window cleaningWindow washing+ Responsiveness+ Punctuality+ Quality
Carissa14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We hired Antonio to clean our windows for our new home. We were THRILLED with not only how sparkling our windows were but with the professionalism of Antonio himself. His response time and scheduling was excellent and quick. Highly recommend Tristar to everyone!

Glass & mirror cleaningInterior & exterior window cleaningWindow washing+ Responsiveness+ Quality+ Professionalism
Peggy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Windows look amazing! They have never been so clean!

Interior & exterior window cleaningWindow washing+ Responsiveness+ Punctuality+ Quality
Melissa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We were referred to Tri-Star Window Cleaning by a friend who raved about Antonio's work. To be honest, I was skeptical until I met him myself! Antonio did a wonderful job cleaning our windows! We have many windows, and a lot of them (like the feature window in our family room) are on the second story, which is not…

Customer photo from Melissa's review
Interior & exterior window cleaningWindow washing+ Responsiveness+ Punctuality+ Quality
Kara4 years ago★★★★★

Rating only, no written review.

Window washing+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 64%Reasonable 36%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Interior & exterior window cleaning58$107–$241
Window washing8—
Glass & mirror cleaning3—

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