Melaina Vitarella1 reviewTotal number of Google reviews Melaina has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSuper professional- easy communication. Car looks beautiful.
True Driven Bay: Car Detailing Gahanna
5.0 ★★★★★ 133 Google reviews · 24 photos
99%five-star reviews
53%reviews answered by the owner
Nov 2026latest review
True Driven Bay: Car Detailing Gahanna at a glance
Customers consistently praise the professional communication, punctuality, and thoroughness of the exterior and interior detailing services, noting that vehicles often appear brand new after treatment. Staff members are described as friendly and attentive, with some clients highlighting the removal of deep stains, scratches, and odors. The business offers a rewards program and accommodates scheduling needs, such as holding vehicles during inclement weather. One reviewer noted a lack of response after requesting a quote, though this was the only negative comment among the provided excerpts.
- Google rating: 5.0 out of 5 from 133 reviews (99% five-star).
- Reviews on this page: 133 Google reviews (125 with written comments, 15 with photos).
- Owner responses: the business replied to 53% of reviews.
- Most recent review: November 11, 2026.
- Service: Car Detailing Service serving Columbus, Ohio.
Data from Google, last updated November 13, 2026.
Star ratings
133 Google reviews we collected
- 5 stars13299%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star11%
Praise vs complaints
Phrases our text analysis found in 125 written reviews
- Praise199100%
- Complaints11%
Topic share
How often each topic comes up in the written reviews
- Quality & results6332%
- Staff & attitude4121%
- Would recommend3819%
- Communication2513%
- Speed & response2111%
- Price & value105%
- Honesty & trust21%
What customers talk about
We read 125 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Jonny did a great job on mobile detailing the interior of my car.”
“Very professional and great quality of service, highly recommended.”
“Definitely will recommend and use your services again.”
“Jonny and Yousif were very kind and easy to work with.”
“I was able to get in the same day, and was out in less than 2 hours for an exterior and interior detail.”
“Jonny did a great job , fair price definitely will be coming back!”
“Xander I recently had my car detailed here and I’m honestly beyond impressed.”
People customers mention
- Jonny 8 reviews
- Johnny 8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
5.0 ★★★★★ 133 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Olivia Lunde2 reviewsTotal number of Google reviews Olivia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI had multiple paint scratches on my car and the owner Jonny, was able to get them all out! You would have never known I scratched up my car. Jonny also cleaned the exterior and interior beautifully and left my car feeling brand new. Definitely adding detailing as my non negotiable service that will be done regularly!!
Joan Rizzardi8 reviewsTotal number of Google reviews Joan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWonderful service. Was better than I was expecting. Will have them do the detail again when it needs it. Was very excited and happy with them and the job they did 😀
Zan Saavedra5 reviewsTotal number of Google reviews Zan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleYousif was great. The Bronco is just like new again. Definitely will recommend and use your services again.
k_nicke12 reviewsTotal number of Google reviews k_nicke has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWish I took before pics… what a transformation! My windshield / windows have never looked cleaner. Interior and exterior is sparkling. Thank you!
melissaroshan7 reviewsTotal number of Google reviews melissaroshan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI had thee BEST experience with Jonny and his team. I was able to get in the same day, and was out in less than 2 hours for an exterior and interior detail. I walked out and my jaw dropped at how gorgeous my jeep looks. I highly recommend them! Plus, you get a snazzy rewards card which is incredible. If you’re going to get service, go ahead and do exterior and interior (excellent value) especially with all the salt here in the winter. Thank you so much Jonny and staff. In my Terminator voice, “I’ll be back”.
BENZ-_- Y6 (Benz)4 reviewsTotal number of Google reviews BENZ-_- has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery professional and great quality of service, highly recommended.
Tammy Cantrell8 reviewsTotal number of Google reviews Tammy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNice job on cleaning up the 34 year old interior of a car that had mice in it at one time. The ozone cleaning really cleaned the vents so that when I turn on the air it doesn’t smell like urine and blow out debris. Very pleasant and professional. I highly recommend.
Samuel Foster4 reviewsTotal number of Google reviews Samuel has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe service was well needed and the whole experience was great;
Kevin Studer4 reviewsTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey did a great job! Very professional and friendly!
Business details
- Address: 2889 Johnstown Rd, Columbus, OH 43219
- Phone: (614) 747-3873
- Website: thetruedriven.com
- Service area: Columbus, OH