Google reviewers consistently praise True North Catering for its punctuality, professional communication, and ability to accommodate diverse dietary restrictions within specified budgets. Clients highlight the quality of food presentation and flavor across various event types, including weddings, corporate gatherings, and memorial services. With a perfect 5.0 rating from 28 reviews, no common criticisms are evident in the provided excerpts, though the owner responded to only 11% of the feedback.
Google rating: 5.0 out of 5 from 28 reviews (100% five-star).
Reviews on this page: 28 Google reviews (25 with written comments, 5 with photos).
Owner responses: the business replied to 11% of reviews.
Phrases our text analysis found in 25 written reviews
98%praise
Praise4398%
Complaints12%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend1125%
Quality & results920%
Staff & attitude818%
Speed & response818%
Communication511%
Honesty & trust25%
Price & value12%
What customers talk about
We read 25 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“True North has become one of our go-to catering partners, and we highly recommend them.”
“I have worked with True North Catering for multiple events, and they consistently deliver an outstanding experience.”
“Beyond the exceptional food, their team is professional, responsive, and incredibly easy to work with.”
“The food is delicious and Carlie, Cathy, and the rest of the staff are very responsive and accommodating.”
“On time - exceptional service - easy to work with - delicious food!”
“To be honest, when she sent the menu there were some things I had an impulse to change, BUT then I remembered she’s the professional and I gave her ve…”
“They responded very quickly to send us a price quote.”
People customers mention
Carlie4 reviews
Cathy4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
True North is fantastic. The food is delicious and Carlie, Cathy, and the rest of the staff are very responsive and accommodating. My company hired them for a 30-40 person lunch event a few years ago and they immediately became the first and only call for all our catering needs. They were always on point and on time, met our budget, and found ways to accommodate any and all dietary restrictions. Make sure to try their desserts! They are famous at our company.
M
Melissa SparksLocal Guide · 14 reviewsiTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
I have worked with True North Catering for multiple events, and they consistently deliver an outstanding experience. The food is always fresh, flavorful, and beautifully presented, and our guests frequently comment on how much they enjoy it. Beyond the exceptional food, their team is professional, responsive, and incredibly easy to work with. We know we can count on them to provide excellent service every time, which gives us great confidence when planning events. True North has become one of our go-to catering partners, and we highly recommend them.
S
Stephanie Pieper ReillyLocal Guide · 16 reviewsiTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Truly amazing experience. I was hosting a midsize gathering, and they were incredibly responsive, both in terms of the menu and the timing, working around the unusual circumstances of the event to help execute something memorable on every level.
I've gotten so many compliments on the event and could not be more enthusiastic about using them again and recommending them to others.
J
Jessica Beardsley2 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
They did an amazing job! They did a fantastic job making sure the dietary restrictions were met! Over all just an amazing group of people to have do your event. I would highly recommend!
F
Forrest Stevens1 reviewiTotal number of Google reviews Forrest has written across all businesses on Google Maps, not just this one.
We want everyone to know just how special this company is and what an amazing team they are, producing not only stunning food for events but also as outstanding members of our local Bardstown Road community. Chef Carlie and their manager Cathy take time out of their insanely busy schedule to personally meet and serve up handmade treats to every furry friend and their owner who passes by each day! They produced a mouthwatering spread of treats for our wedding celebration cookie table, even catering to special dietary needs, and our guests were absolutely stunned. We are so grateful for them and can’t recommend them highly enough for your next event!
Response from the owner · 3 weeks ago
Thank you!!! We love our little community.
F
first name1 reviewiTotal number of Google reviews first has written across all businesses on Google Maps, not just this one.
We used True North catering for our annual event. They responded very quickly to send us a price quote. Food was excellent and beautifully presented. Vegan and Vegetarian options helped sell us on True North. I would recommend!
Response from the owner · 3 weeks ago
Thank you!
T
Tate Dean3 reviewsiTotal number of Google reviews Tate has written across all businesses on Google Maps, not just this one.
We booked True North Catering for our Holiday Party and were very happy with the food and service they provided us. All of our guests raved about the food !! We will definitely use them again !!
J
Jason Kinsella13 reviewsiTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
True North Catering exceeded every expectation for my mother’s celebration of life. Cathy went above and beyond to make the entire process easy and stress-free during a difficult time. The food display was absolutely beautiful, and everything tasted delicious. I’m so grateful for their care, professionalism, and attention to detail. Highly recommend.
