Google reviewers rate Truly Nolen Pest & Termite Control 4.7 out of 5 based on 324 reviews, with the owner responding to 93% of them. Customers frequently praise the technicians for their punctuality, thoroughness, and clear communication during termite and pest treatments. However, several low-star reviews criticize the company for missed appointments, lack of responsiveness to follow-up calls, and ineffective service that failed to eliminate pests.
Google rating: 4.7 out of 5 from 324 reviews (88% five-star).
Reviews on this page: 324 Google reviews (195 with written comments, 2 with photos).
Owner responses: the business replied to 93% of reviews.
Most recent review: October 19, 2026.
Service: Cockroach Control serving Marco Island, Florida.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.7
★★★★★
324 reviews on Google
5★285
4★22
3★1
2★2
1★14
Reviews from Google, shown as published (original wording, unedited).
AE
ana espinosa5 reviews
★★★★★
The service was wonderful.
Jesus, the technician was so nice,
I had roaches in all my house, and it dissapears in few days..
I will call again for sure and recommend them.
Response from the owner · 5 days ago
Ana,
Thank you so much for taking the time to write such a glowing 5-star review about Jesus! We are happy to hear that we were able to take care of your pest problem and TRULY appreciate your recommendation.
Sincerely,
Ginny White
Truly Nolen of America Inc.
The technician went above & beyond by calling me about a possible water leak in our front yard. So helpful!!!
Response from the owner · a week ago
Tina,
We're happy to hear that your technician provided you with exceptional service and valuable information. We take pride in our team's professionalism and knowledge. Your satisfaction means a lot to us, and we look forward to serving you again!
Sincerely,
Ginny White
Truly Nolen of America Inc.
Manuel and Jesus and alex have done and awesome job . O31 office Marco is the branch. High recommend them . Scott nolen should be very proud if these employees . I trust there job and Manuel is so good at checking it all before he leaves
Services: Home inspection, Hornet & wasp extermination
Pest type: Termites, Rodents
Response from the owner · 3 weeks ago
Mary,
Thank you so much for taking the time to write a 5-star review about Manuel, Jesus and Alex! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback!
Sincerely,
Ginny White
Truly Nolen of America Inc.
Great service. I always learn something new from Rodrigo.
Services: Home inspection
Response from the owner · a month ago
Teresa,
We're happy to hear that Rodrigo provided you with exceptional service and valuable information. We take pride in our team's professionalism and knowledge. Your satisfaction means a lot to us, and we look forward to serving you again!
Sincerely,
Ginny White
Truly Nolen of America Inc.
Rodriqo was very professional as always and very courteous
Price assessment: Reasonable price
Services: General pest inspection
Response from the owner · a month ago
Dawn,
Thank you so much for taking the time to write a 5-star review about Rodrigo! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback!
Sincerely,
Ginny White
Truly Nolen of America Inc.
Jaden of the Marco Island Team is an outstanding pest control agent. He is extremely knowledgeable and I very confident with the Truly Nolan Team. The Marco Island Team goes above and beyond to make sure my house is cared for.
Response from the owner · a month ago
Peter,
Thank you so much for taking the time to write a 5-star review about Jaden! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback!
Sincerely,
Ginny White
Truly Nolen of America Inc.
Didn't have any termite service - Other bug guy was great
Price assessment: Reasonable price
Price: $80–100
Services: Spider extermination, General pest inspection
Pest type: Ants, Rodents, Cockroaches, Spiders, Mosquitoes
Response from the owner · a month ago
Don,
Happy to hear you didn't need termite service. We Truly appreciate your feedback. We are so happy you are satisfied with your service.
Sincerely,
Ginny White
Truly Nolen of America Inc.
Always punctual, friendly & efficient. Great communication.
Response from the owner · a month ago
Evelyne,
Thank you so much for your review of your experience with our company! We Truly appreciate your feedback. We are so happy you are satisfied with your service.
Sincerely,
Ginny White
Truly Nolen of America Inc.
Rodrigo and Manny are the best. Transparent advice and options to move forward. Definitely recommend!
Response from the owner · 2 months ago
D Borland,
Thank you so much for taking the time to write such a wonderful 5-star review about Rodrigo and Manny! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback!
Sincerely,
Ginny White
Truly Nolen of America Inc.
Quick response. Tech was knowledgeable, shared everything, and spent the time to ensure a good result.
Price assessment: Reasonable price
Price: $1–20
Services: Termite inspection
Response from the owner · 4 months ago
Rafael,
Thank you so much for rating Truly Nolen so highly! We are very pleased to hear that you are satisfied with your service and your tech! Thank you for being part of the Truly Nolen family!
Sincerely,
Ginny White
Truly Nolen of America Inc.
