COCKROACH CONTROL · TUCSON, AZ
Truly Nolen Pest & Termite Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%31+10.9Reliability 15%64+9.6Craft & service 20%49+9.8Value 10%35+3.5Momentum 8%96+7.7Track record 7%61+4.3Accountability 5%14+0.7Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.46SCORE

Truly Nolen Pest & Termite Control

Better than 40% of cockroach control · #24 of 40

4.9★683 Google reviewsGoogle star rating as shown on Google Maps.
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yrs (avg 1.3%)Share of reviews from the last 24 months that gave 1 or 2 stars.
53%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Truly Nolen Pest & Termite Control for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.50
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$55–$179
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 37
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 50 Google reviews tagged “Spider extermination” · showing 20

★★★★★ Hillary · 2 weeks ago

Fantastic, reliable professional friendly staff. Their billing was clear and the staff went above and beyond expectations. Plus I love their eco-friendly methods of removing uninvited critters in my wall. I will definitely hire them in the future.

Home inspectionRodent exterminationTermite inspection
★★★★★ Lisa · 2 months ago

Angel was great! Thoroughly explained everything

Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
★★★★★ Scot · 4 months ago

Joe did a great job explaining exactly what he was doing and going to do. The treatments seemed thorough and were definitely effective!! The next day there were dozens of dead bugs around the outside of the house and I’m sure many that we never saw. Very impressed so far with the service, and we’re confident that…

Paid $100–120Reasonable priceHome inspectionSpider exterminationCockroach extermination
★★★★★ Joe · Edited 8 months ago

Excellent, courteous staff who know their stuff, especially Angel and Jalen, our monthly inspectors.

Home inspectionSpider exterminationFlea & mite extermination
★★★★★ Robert · Edited 8 months ago

Angel & Jalen are always so professional and make sure they do a great job covering and protecting all areas of our house. They are always on time and work together as a team to get the job done in a timely manner. I will recommend them to all my family, friends, and neighbors.

Reasonable priceAnt exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Lynn · 8 months ago

Angel & Jalen are respectful of our animals and our requirements. Knowledgeable and communicates easily!! Also very efficient !!

Paid $40–60Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
★★★★★ Dennis · Edited a year ago

Excellent and professional and friendly service and this product works!! Love this company!!

Ant exterminationBug & insect exterminationHome inspection
★★★★★ Randy · Edited a year ago

Angel and Ortiz were friendly and polite. They did a thorough job inspecting our home and answered all our questions..

Home inspectionSpider exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Candy · Edited 2 years ago

I cannot say enough good things about Truly Nolen. They are very professional. Answer any questions you may have. They give you a window of time when they will be here. They give you a call when they are on their way. Since using this company I have not seen any bugs. They say if I do they will come back out…

Home inspectionRodent exterminationSpider extermination
★★★★★ Marikay · Edited 2 years ago

Very professional; Very nice technician On time

General pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Melissa · 3 years ago

Always do a great job! Explains what & why they are doing to help the issue. Follows up when needed

Bug & insect exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Rebecca · Edited 3 years ago

Your technicians are always friendly and helpful as well as prompt. Thank you!

Ant exterminationSpider extermination
★★★★★ Arnie · Edited 3 years ago

all good

Ant exterminationBat exterminationBee extermination+ Punctuality+ Professionalism+ Value
★★★★★ Hy · 3 years ago

I’ve had the same technician for over 10 years. He knows my kids, my dogs and my wife. His name is Juan and we couldn’t be happier. He’s friendly, respectful, knowledgeable, and is a great man. We’ve had other companies offer a slightly cheaper price but I’ll pay the little extra to have Juan be my tech until he…

Bug & insect exterminationCockroach exterminationHome inspection
★★★★★ S · 4 years ago

The only issue I had was that he was 2 hours late but that was a scheduling issue on the main offices part. I love this company. I have used them for several things like back in ye olden days when my daughter brought bedbugs home from camp, they put their money where their mouth is. They used a heat wand type thing…

General pest inspectionSpider extermination+ Responsiveness+ Quality+ Professionalism
★★★★★ Golf · Edited 4 years ago

Our representative Juan is always on time and very thorough and professional letting us know of any issues before leaves

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Titus · 4 years ago

Truly Nolen’s, Tony Vincent always provides World Class Customer Service when servicing my home. I highly recommend Truly Nolen for your pest needs.

Ant exterminationCockroach exterminationSpider extermination+ Quality+ Professionalism
★★★★★ Tom · 4 years ago

Tony is a genuine pro. If he doesn't see it, it isn't there!

Ant exterminationGeneral pest inspectionSpider extermination+ Quality+ Professionalism
★★★★★ Megan · 5 years ago

Our service tech Tony is always on top of everything. He never misses a spot in the yard or around the house. I love my Truly Nolen guys because they stay in touch with us to make sure we don't have any problems or if we need something extra. I recommend them highly to everyone!!!

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Daryn · 5 years ago

Adi Kuric is our account manager and he's been wonderful to work with over the past 2 years. He is extremely responsive any time I've called with either a simple question or needing a visit to address an issue. They stand behind their work and honor their commitments. They did such a wonderful job of closing the…

Bee exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Quality+ Professionalism

Show more spider extermination reviews (30 more) →

vs category

Blue = Truly, grey = cockroach control average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (10 reviews)2024-Q2: 4.76★ (17 reviews)2024-Q3: 5.00★ (13 reviews)2024-Q4: 4.70★ (20 reviews)2025-Q1: 5.00★ (17 reviews)2025-Q2: 5.00★ (10 reviews)2025-Q3: 5.00★ (22 reviews)2025-Q4: 5.00★ (8 reviews)2026-Q1: 4.96★ (57 reviews)2026-Q2: 5.00★ (19 reviews)2026-Q3: 4.96★ (26 reviews)2026-Q4: 5.00★ (4 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$170+50% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Great price 28%Reasonable 59%Overpriced 3%Not sure 11%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%31+10.9Reliability 15%64+9.6Craft & service 20%49+9.8Value 10%35+3.5Momentum 8%96+7.7Track record 7%61+4.3Accountability 5%14+0.7Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
31
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
64
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
49
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
35
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
96
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
61
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
14

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+118 / −1
Professionalism
+124 / −1
Responsiveness
+115 / −1
Punctuality
+106 / −1
Value
+87 / −1

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