Trunk Away Junk Removal & Moving logo

Trunk Away Junk Removal & Moving

Debris removal service · Athens-Clarke County, GA · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%99+30.5Experts Score= 100Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 190 junk removal servicesPosition by Experts Score among all companies we track in this category. · better than 97%
5.0 ★★★★★ 43 Google reviews · 8 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
7%reviews answered by the owner
Jul 2026latest review

Trunk Away Junk Removal & Moving at a glance

Google reviewers rate Trunk Away Junk Removal & Moving five stars based on forty-three reviews, noting the owner replies to a small percentage of feedback. Customers frequently cite punctuality, efficient communication, and fair pricing for services including apartment moves, long-distance hauling, and junk disposal. Recurring themes highlight professional conduct, careful handling of belongings, and willingness to accommodate urgent or last-minute requests, with no significant negative patterns identified in the provided excerpts.

  • Google rating: 5.0 out of 5 from 43 reviews (100% five-star).
  • Reviews on this page: 43 Google reviews (39 with written comments).
  • Owner responses: the business replied to 7% of reviews.
  • Most recent review: July 15, 2026.
  • Service: Junk Removal serving Athens-Clarke County, Georgia.

Data from Google, last updated October 25, 2026.

Score profile vs other junk removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.

Satisfaction100Reliability99Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 100 (median 98)Reliability: 99 (median 98)Momentum: 100 (median 100)
This companyJunk Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Trunk Away Junk Removal & Moving: 100/100 on this factor. Category median: 98.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Trunk Away Junk Removal & Moving: 99/100 on this factor. Category median: 98.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Trunk Away Junk Removal & Moving: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 86.–
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Bar = this company · dark tick = category median.

Star ratings

43 Google reviews we collected

  • 5 stars43100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 39 written reviews

  • Praise111100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude2724%
  • Would recommend2422%
  • Speed & response2018%
  • Quality & results1816%
  • Price & value1110%
  • Communication76%
  • Honesty & trust44%

What customers talk about

We read 39 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They were the polis, most professional, most affordable junk removal service I’ve ever used.”
  • “Exceptional Service From Start to Finish – Highly Recommend!”
  • “Arrived on time and executed move very efficiently.”
  • “Brian was very professional and provided great service.”
  • “They were courteous and did a great job for a reasonable price.”
  • “The owner Brian is a real gem, and great at communicating - they ran a little behind for our 1p.”
  • “His professionalism, positive attitude, and genuine care for his clients are evident in every aspect of the business.”

People customers mention

  • Brian 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Wayne13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Did an exceptional job at a very fair price. Great communication. Arrived on time and executed move very efficiently. Just used them again in May 2026 for a one bedroom apartment move and they once again did an exceptional job at a fair price. Very professional and efficient. Highly recommend.

Sharon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

These gentlemen are fantastic. Our move was from our apartment to storage only a short trip in city trip but done without any issues. If I could I would also have added puctuality and reponsiveness. I called them for an urgent move and they were able to squeeze me in. If they are available, they are definitely a…

Kenneth7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

They were the polis, most professional, most affordable junk removal service I’ve ever used. And I’m a landlord.

CB-Local Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

This group of amazing young men were a life saver! Their services were absolutely incredible from start to finish. Timely in their response, regular updates were always provided, and they finished the job to completion, with excellence. I cannot express enough how happy I am with their services. They went above and…

ErinLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We had an amazing experience with Trunk Away. They moved a large item over 100 miles. They were quick to schedule, early to their pick up appointment, and very professional. I highly recommend this team to handle your moving or junk removal!

IngaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brian and his crew are outstanding! They are beyond helpful, communicative, and very professional. They are productive and always make sure to give each job to utmost attention. We have hired them for a couple moving services, and each time we have not been disappointed. I highly recommend them and am thankful to the team for their dedication and help!

Photos

Customer reviews

5.0 ★★★★★ 43 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Wayne Hamilton13 reviewsTotal number of Google reviews Wayne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Did an exceptional job at a very fair price. Great communication. Arrived on time and executed move very efficiently. Just used them again in May 2026 for a one bedroom apartment move and they once again did an exceptional job at a fair price. Very professional and efficient. Highly recommend.

Sharon Robinson2 reviewsTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These gentlemen are fantastic. Our move was from our apartment to storage only a short trip in city trip but done without any issues. If I could I would also have added puctuality and reponsiveness. I called them for an urgent move and they were able to squeeze me in. If they are available, they are definitely a good choice!! They were professional and reliable. The owner Brian is a real gem, and great at communicating - they ran a little behind for our 1p.m. but notified us in advance about when they'd arrive (worked out for us because we were also a bit behind wrapping up our packing).His truck packing skills are impressive. I strongly recommend this team for moving.

Kenneth Thomas7 reviewsTotal number of Google reviews Kenneth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were the polis, most professional, most affordable junk removal service I’ve ever used. And I’m a landlord.

CB- TLocal Guide · 29 reviewsTotal number of Google reviews CB- has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This group of amazing young men were a life saver! Their services were absolutely incredible from start to finish. Timely in their response, regular updates were always provided, and they finished the job to completion, with excellence. I cannot express enough how happy I am with their services. They went above and beyond and I am grateful. Will be using them again. 💯

Victoria Artis3 reviewsTotal number of Google reviews Victoria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Exceptional Service From Start to Finish – Highly Recommend! I have used Trunk Away Junk Removal & Moving three times in the last two weeks, and I can confidently say this is one of the best service-based businesses I have ever worked with. From the very first interaction to the final walkthrough, the experience has been nothing short of phenomenal. The owner, Brian, is truly exceptional. His professionalism, positive attitude, and genuine care for his clients are evident in every aspect of the business. More importantly, he has clearly trained his team to operate at the same high standard. The entire crew is thorough, prompt, courteous, respectful, and professional, consistently going above and beyond expectations. Moving is typically stressful and overwhelming, but Trunk Away made the entire process smooth, organized, and completely stress-free. They do not just get the job done, they do it with ease, efficiency, and attention to detail. Every piece of furniture was handled with care, and even items being discarded were removed thoughtfully and respectfully. This company truly takes pride in their work. Whether you need moving services, junk removal, or handyman assistance, you can trust that you’ll receive top-tier service. I’ve already booked them for another service, and I will continue to use them without hesitation. If you’re looking for a reliable, professional, and trustworthy company that delivers exceptional results, look no further. I recommend Trunk Away to everyone, you will absolutely not regret it!

Erin VickeryLocal Guide · 25 reviewsTotal number of Google reviews Erin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had an amazing experience with Trunk Away. They moved a large item over 100 miles. They were quick to schedule, early to their pick up appointment, and very professional. I highly recommend this team to handle your moving or junk removal!

IngaLocal Guide · 13 reviewsTotal number of Google reviews Inga has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Brian and his crew are outstanding! They are beyond helpful, communicative, and very professional. They are productive and always make sure to give each job to utmost attention. We have hired them for a couple moving services, and each time we have not been disappointed. I highly recommend them and am thankful to the team for their dedication and help!

Raechell Dickinson9 reviewsTotal number of Google reviews Raechell has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very responsive, very careful and prompt. I highly recommend Trunk Away Junk Risk Removal and Moving!

Heather Sooder5 reviewsTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

He was very helpful in buying a wardrobe sight unseen and delivering it.

Lorie Ouedraogo7 reviewsTotal number of Google reviews Lorie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome job! We needed them last minute and they were there.

Trunk Away Junk Removal & Moving on Google Maps →

Business details