Google reviewers rate Tucson Fence Company 4.8 out of 5 based on 156 reviews, with the owner responding to 99% of feedback. Customers frequently cite punctuality, clear communication, fair pricing, and quality installation for services including chain link, cedar, and corrugated steel fencing. However, a pattern of criticism in low-star reviews highlights missed appointment windows, lack of rescheduling communication, and concerns regarding workmanship durability relative to the cost.
Google rating: 4.8 out of 5 from 156 reviews (96% five-star).
Reviews on this page: 156 Google reviews (134 with written comments, 5 with photos).
Owner responses: the business replied to 99% of reviews.
Reviews from Google, shown as published (original wording, unedited).
BG
Bianca Garcia3 reviews
★★★★★
I highly recommend this fencing company! They were punctual, professional, and courteous throughout the entire process. They showed up on time, communicated clearly, and completed the work with great attention to detail. It’s refreshing to work with a company that values your time and takes pride in doing quality work. I’m very happy with the service and would definitely recommend them to anyone looking for reliable fencing services! Ask for Jacqueline, she is the kindest!
Jesus welded our custom gates and installed them in 1 day. Our vision came to life and our one of a kind custom corrugated steel gates look phenomenal
Response from the owner · 2 weeks ago
Thank you for choosing Tucson Fence Company! We're glad Jesus was able to bring your vision to life with your custom corrugated steel gates. We appreciate your trust in our team and hope you enjoy your new gates for years to come!
Our rental home needed a serious facelift, Tucson Fence gave us 3 options and recommended the cheapest fencing option (not common for a contractor to recommend an option they barley profit from)
Response from the owner · 2 weeks ago
Thank you for trusting Tucson Fence Company with your rental property! We always aim to recommend fencing options that fit our customers’ needs and budgets. We appreciate your support and are glad we could help!
Tucson fence is by far the best most reliable fencing contractor in town. All other competitors gave me the run around and wanted to charge and arm and a leg (literally). Jospeh worked the numbers to where they made sense and my wife and i pulled the trigger. Our Cedar Fence looks beautiful with our Desert cacti background. Thanks again!
Response from the owner · 2 weeks ago
Thank you for choosing Tucson Fence Company! We're glad Joseph could make the pricing work for you. Your cedar fence turned out beautiful, and we appreciate you trusting us with your fencing project here in Tucson!
Tucson Fence did a great job for us. We are commercial client that had a very specific need. Joseph had great communication. Price was fair based on estimates from other companies. The quality of the work was excellent! I highly recommend this company.
Fence type: Chain link fence
Response from the owner · 2 weeks ago
Thank you for the great review! We’re glad Joseph and the Tucson Fence Company team could provide excellent communication, fair pricing, and quality commercial fencing. We appreciate your recommendation and your trust in us for your Tucson fencing needs!
Tucson Fence came out and gave us a fencing estimate the very next day. My old fence was see through and now with the Corrugated Fencing, our backyard is private and secure. Thank you Joseph & Jesus
Price assessment: Reasonable price
Response from the owner · 2 weeks ago
Thank you for the great review! We’re glad Joseph and Jesus could provide a quick fencing estimate and help transform your backyard with private, secure corrugated fencing. We appreciate you choosing Tucson Fence Company!
Needed the back of my property gated,They came in and took care of it with no issues no , what I was quoted is what I paid,. No hidden cost and my fence looks great. Already making plans to have them do the front of my property.
Price assessment: Great price
Fence type: Chain link fence
Response from the owner · 2 weeks ago
Thank you for the great review! We’re glad our Tucson Fence Company team delivered exactly what was quoted with no hidden costs and a finished fence you’re happy with. We appreciate your trust and look forward to helping with the front of your property!
I had a need for a 100ft chain link fence for my property. I set up a date for a quote with The main office that said Joseph would be at my house between 1-5pm. I took off work early and waited for him to arrive. At 5ish I called the main office but had to leave a message. I received a phone call the next day, from Lisa I believe, who apologized and assured me that he would be there the next day. Another day of taking off early and no Joseph. I did not call them back. Instead I called Biff Baker and their representative was early, polite and professional. I know companies rely on their employees to make them money and I'm sure it's not the company's goal of providing an unsatiactory customer experience.
Price assessment: Not sure
Response from the owner · 2 weeks ago
We sincerely apologize for the missed appointments and the inconvenience this caused. This is not the level of communication or service we expect from our Tucson Fence Company team. We appreciate your feedback and are addressing this internally to help ensure it doesn’t happen again. Please feel free to contact our office directly so we can discuss your experience further and see if there is anything we can do to make it right.
Literally the best warranty compared to other fencing contractors. I upgraded all the posts to a thicker option and received the 10 year structural warranty 🙂 not gonna need a new fence for quite some time. Thank you Joseph!
Price assessment: Great price
Response from the owner · 2 weeks ago
Thank you for the amazing review! We’re glad Joseph helped you choose upgraded fence posts and our 10 year structural warranty. We appreciate you choosing Tucson Fence Company for your fence installation.
I could not afford the fancy fencing but this is the only fencing contractor willing to negotiate on payment terms. My 6’ Chain link fencing keeps the dogs in and looks very shinny. Very good Job
Response from the owner · 2 weeks ago
Thank you for the great review! We’re glad our Tucson fence contractors could work with you on payment terms and install a durable 6 foot chain link fence for your property. We appreciate you choosing Tucson Fence Company for your residential fencing needs.
