Customers frequently praise the staff for their patience, knowledge, and responsiveness during the design and installation phases. Reviews highlight efficient communication, quick scheduling, and high-quality custom sheds delivered within a single day. However, some low-star comments criticize the website for lacking transparent pricing and describe instances of poor scheduling coordination, missed appointments, or installation level issues that required additional customer effort to resolve.
Google rating: 4.7 out of 5 from 357 reviews (89% five-star).
Reviews on this page: 357 Google reviews (304 with written comments, 49 with photos).
Owner responses: the business replied to 82% of reviews.
Reviews from Google, shown as published (original wording, unedited).
KR
karissa reyna4 reviews
★★★★★
My experience here was great! Rhonda was extremely helpful throughout the entire process and made sure I found the perfect purchase that best suited my needs. I truly appreciate her assistance and excellent customer service!
Response from the owner · 2 days ago
We’re glad to hear that you had a great experience, Karissa. Thank you for choosing to work with our team at Tuff Shed DFW and for leaving us such a wonderful review. We hope you enjoy your new shed!
Ronda made it so easy for us to choose our shed . We were provided with all the information we needed .
Response from the owner · a week ago
We’re glad to hear that, Vilma! Thank you for choosing to work with our team at Tuff Shed DFW and for leaving us a review. We hope you enjoy your new shed.
If you’re looking for a shed please contact Ms Rhonda very professional and will make sure that you understand what you’re looking for. Ms Rhonda will go the extra mile for you I really enjoyed working with her !
Response from the owner · a month ago
We’re glad to hear that you had a great experience with Ms. Rhonda, Anna. Thank you for choosing to work with our team at Tuff Shed DFW and for leaving us such a positive review. We hope you enjoy your new shed!
Ronda is an excellent representation of Tuff Shed. She patiently walked me through the procss and made this a excellent experience. Because of her I am looking forward to to the high quality Tuff Shed.
Response from the owner · 2 months ago
We’re glad to hear it, Paul. Thank you for choosing to work with our team at Tuff Shed DFW and for leaving us such a wonderful review. We hope you enjoy your new Tuff Shed building!
We appreciate your review, Lafayette! We're thrilled to hear that you had an excellent experience with our customer service team at Tuff Shed DFW. Thank you for your recommendation, and we hope you enjoy your new shed!
Just had my shed installed and love it! Both Ronda and Consuela were so great to work with throughout the process. Very knowledgeable, professional and friendly, as well as prompt with responses to email, text and phone. They made the whole process go smoothly. Thank you ladies!!
Response from the owner · 2 months ago
We’re glad to hear that you’re enjoying your new shed, Pamela. Thank you for choosing to work with our team at Tuff Shed DFW and for leaving such a wonderful review. We hope you enjoy putting your new shed to good use!
Exelente servicio y sobre todo muy amable la señorita que se llama RONDA BARRET
Response from the owner · 3 months ago
We appreciate your review, Crisanta! We're thrilled to hear about the excellent service you received from Ronda Barrett. Thank you for choosing to work with our team at Tuff Shed DFW, and we hope you enjoy your new shed.
Ronda at Tuff Shed in Hutchins has been awesome. She has looked for creative solutions to my challenges and has been both patient and proactive. She has helped me find ways to contain my costs while still achieving my ultimate goal for a backyard art studio. I have enjoyed working with her and anticipate continued positive experiences.
Response from the owner · 4 months ago
We’re glad to hear that you’ve had such a positive experience with Ronda, Leslie. Thank you for choosing to work with our team at Tuff Shed Hutchins and for leaving us a wonderful review. We hope you enjoy your new backyard art studio!
You have been a very good experience with the service from this company and I hope that everything goes better with the time.
Response from the owner · 4 months ago
We appreciate your review, Prof. Maria Rodriguez! We're glad to hear that you had a positive experience with our service at Tuff Shed DFW. We hope you continue to enjoy your new shed and thank you for your kind words.
We’re glad to hear it, Lea Anne Maxwell. Thank you for choosing to work with our team at Tuff Shed DFW and for leaving us a review. We hope you enjoy your new Tuff Shed building.
