Google reviewers rate the San Clemente office 4.8 out of 5 based on 24 reviews. Customers frequently praise the staff for their professionalism, patience, and ability to explain complex tax issues clearly. However, a recurring criticism involves poor communication and perceived inefficiency, with some clients reporting that the office requested documents they had already submitted and failed to address specific employment history changes.
Google rating: 4.8 out of 5 from 24 reviews (96% five-star).
Reviews on this page: 24 Google reviews (17 with written comments).
Owner responses: the business replied to 100% of reviews.
Most recent review: July 9, 2026.
Service: Tax Preparation Service serving San Clemente, California.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.8
★★★★★
24 reviews on Google
5★23
4★0
3★0
2★0
1★1
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 17 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I had great meeting with Katia, she is focused, and she is so professional.”
“Katia did an excellent job working through a difficult 2 state tax issue.”
“Katia was very informative and super knowledgeable, I highly recommend her for all your tax needs!”
“She assisted me in downloading an older version of the software and quickly helped me locate the forms I needed.”
“- Katia was very helpful in explaining to us the necessary steps in preparing our (a bit) complicated tax returns”
praise complaint · found by our text analysis, Google review wording unchanged.
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
David Burgess1 reviewiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Excellent service! I am very pleased with the speed and detail that my agent showed! Thank you again for all the work you did!
Services: Income tax return filing, Income tax return preparation
Response from the owner · 3 months ago
Thank you for the 5-star review, David! We are delighted to hear that you were pleased with the speed and detail of our service. Your satisfaction is our top priority, and we appreciate your kind words. Thank you for choosing TurboTax - Rancho, San Clemente.
TurboTax Expert Full Service Team
angela yang4 reviewsiTotal number of Google reviews angela has written across all businesses on Google Maps, not just this one.
I had great meeting with Katia, she is focused, and she is so professional. A great helper for filing tax return.
Services: Income tax return filing
Response from the owner · 3 months ago
Thank you for the 5-star review, Angela. We are delighted to hear about your positive experience with our team. It is wonderful to know that Katia's professionalism and focus made your tax filing process easier. We appreciate your feedback and look forward to assisting you again in the future.
TurboTax Expert Full Service Team
Devin Harmon2 reviewsiTotal number of Google reviews Devin has written across all businesses on Google Maps, not just this one.
One of the best agents I’ve ever had do my taxes and I’ve been doing taxes for about 10 years now
Price assessment: Reasonable price
Services: Financial plan, Tax problem consulting, Income tax return filing, Income tax return preparation, Business tax preparation, Accounting services
Response from the owner · 3 months ago
Thank you for the 5-star review, Devin. We are thrilled to hear that you had such a positive experience with our tax preparation services. Your satisfaction is our top priority, and it is wonderful to know that we have met your expectations. We look forward to assisting you with your tax needs in the future.
TurboTax Expert Full Service Team
SLOTUNES 28Local Guide · 24 reviewsiTotal number of Google reviews SLOTUNES has written across all businesses on Google Maps, not just this one.
Katia went beyond the call of duty to help me with my issues.I would use her again! Thank you!
Response from the owner · 5 months ago
Thank you for the 5-star review. We are delighted to hear that you had such a positive experience with our services at TurboTax - Rancho, San Clemente. It is wonderful to know that Katia was able to assist you effectively. Your feedback is greatly appreciated, and we look forward to serving you again in the future.
TurboTax Expert Full Service Team
Kayla Byrd8 reviewsiTotal number of Google reviews Kayla has written across all businesses on Google Maps, not just this one.
She was so amazing in helping me while I juggled my newborn twins. If I could give her more stars I would.
Response from the owner · 6 months ago
Thank you for the 5-star review, Kayla. We are delighted to hear about your positive experience with our service. It is wonderful to know that we could assist you effectively during such a busy time. Your feedback is greatly appreciated and inspires us to continue delivering exceptional service.
TurboTax Expert Full Service Team
Laurel ShepardLocal Guide · 14 reviewsiTotal number of Google reviews Laurel has written across all businesses on Google Maps, not just this one.
Katia is awesome and very knowledgeable. She has provided excellent advice and support. She deserves a promotion and a raise!!!
Response from the owner · 6 months ago
Thank you for the 5-star review. We are thrilled to hear about your positive experience with our team. It is wonderful to know that you found the advice and support provided to be excellent. We appreciate your kind words and will certainly share your feedback with the team. Your satisfaction is our top priority, and we are grateful for your trust in our services.
TurboTax Expert Full Service Team
Vince2 reviewsiTotal number of Google reviews Vince has written across all businesses on Google Maps, not just this one.
Katia did an excellent job working through a difficult 2 state tax issue.
Price assessment: Reasonable price
Services: Income tax return preparation
Response from the owner · 6 months ago
Thank you for the 5-star review. We are delighted to hear that your experience with our team at TurboTax - Rancho, San Clemente was positive. It's wonderful to know that Katia was able to assist you effectively with your complex two-state tax issue. We strive to provide exceptional service and are pleased to have met your expectations.
TurboTax Expert Full Service Team
Gil Tuinenburg12 reviewsiTotal number of Google reviews Gil has written across all businesses on Google Maps, not just this one.
Katia was very informative and super knowledgeable, I highly recommend her for all your tax needs!!!
Response from the owner · 6 months ago
Thank you for the 5-star review, Gil. We are delighted to hear that you found Katia to be informative and knowledgeable. Your recommendation means a lot to us, and we are pleased to know that you had a positive experience with our tax preparation services.
TurboTax Expert Full Service Team
Pete Barajas1 reviewiTotal number of Google reviews Pete has written across all businesses on Google Maps, not just this one.
Hi Pete,
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with Katia and that her expertise made a positive impact on your tax preparation. We strive to provide excellent service, and it's always rewarding to know when we've succeeded. If you have any more questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
Intuit TurboTax Full Service Team
Gail Hiduke3 reviewsiTotal number of Google reviews Gail has written across all businesses on Google Maps, not just this one.
Kati was excellent, helpful, patient and knowledgeable.
Great service.
Price assessment: Reasonable price
Response from the owner · 7 months ago
Hi Gail,
Thank you so much for your wonderful feedback! We're thrilled to hear that Kati provided you with excellent, helpful, and knowledgeable service. Your satisfaction is our top priority, and it's great to know that you had a positive experience with us. We appreciate your kind words and look forward to assisting you with any future tax preparation needs.
Best regards,
Intuit TurboTax Full Service Team
