General contractor · Boise City, ID · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%58+14.1Value 14%100+14.1Replies to reviews 7%99+7Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#36 of 40 home remodeling contractorsiPosition by Experts Score among all companies we track in this category. · better than 10%
4.7★★★★★71 Google reviews · 21 photos
92%five-star reviews
4.74★last 12 monthsiAverage stars on reviews from the last 12 months only.
7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Turn Right Services LLC 4.7 out of 5 based on 71 reviews, with the owner responding to 31% of them. Customers frequently cite punctuality, clear communication, and fair pricing for diverse projects including drywall repairs, bathroom remodels, and flooring. While many describe the team as professional and efficient, a recurring criticism involves delayed response times and missed deadlines, particularly regarding project scheduling and quote follow-ups.
Google rating: 4.7 out of 5 from 71 reviews (92% five-star).
Reviews on this page: 71 Google reviews (66 with written comments, 1 with photos).
Owner responses: the business replied to 31% of reviews.
Most recent review: October 20, 2026.
Service: Home Remodeling Contractor serving Boise City, Idaho.
Data from Google, last updated November 2, 2026.
Score profile vs other home remodeling contractors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Turn Right Services LLCHome Remodeling Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Turn Right Services LLC: 74/100 on this factor. Category median: 98.B
74
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Turn Right Services LLC: 58/100 on this factor. Category median: 97.C
58
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Turn Right Services LLC: 100/100 on this factor. Category median: 98.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Turn Right Services LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Turn Right Services LLC: 99/100 on this factor. Category median: 99.A
99
Bar = this company · dark tick = category median.
Star ratings
71 Google reviews we collected
4.7of 5
5 stars6592%
4 stars00%
3 stars11%
2 stars11%
1 star46%
Praise vs complaints
Phrases our text analysis found in 66 written reviews
92%praise
Praise13192%
Complaints118%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1260%
Reasonable525%
Overpriced00%
Not sure315%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results2920%
Staff & attitude2920%
Speed & response2820%
Would recommend2316%
Communication1511%
Price & value118%
Honesty & trust75%
What customers talk about
We read 66 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I had a great experience working with Turn Right Services.”
“Terrible experience with this company!”
“He was friendly & professional, doing his job to our satisfaction.”
“Jeff came in and got our sink installed and done quick.”
“The last call was disconnected and he never called back.”
“I'd definitely recommend them and would work with them again.”
“Can't recommend Ron, Dean, Scott, Ryan, and the whole team enough for anything.”
“Their estimator Marcel was excellent at communication, quick to respond, clear about the scope and pricing, and easy to work with throughout the process.”
“From the beginning, they were knowledgeable, friendly, and extremely fair with their pricing.”
“I've been trying to get a quote for some hardscape work for over a month and I am not getting return phone calls from the Project Mrg.”
“If I had to leave my home while he was working, he was someone I trusted to keep it safe & secure.”
People customers mention
Ryan3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Turn Right Services LLC for 8 kinds of job. Pick one to see what they paid and said.
DDC9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Turn Right Services was the team we opted for to do the repairs to our home after flood damage. Hugo came several times to repair drywall, baseboard & doorway trim, and paint walls. He was friendly & professional, doing his job to our satisfaction. If I had to leave my home while he was working, he was someone I trusted to keep it safe & secure.
Not sureGeneral construction
Bbenjamin2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Jeff came in and got our sink installed and done quick. He communicated well with us what was going on. They did a great job!!
AAnaLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
They did a great job fixing our patio. They were very fast and respectful of our place.
LLiz3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I had a great experience working with Turn Right Services. Their estimator Marcel was excellent at communication, quick to respond, clear about the scope and pricing, and easy to work with throughout the process. The whole team made things feel smooth and professional from start to finish. I'd definitely recommend them and would work with them again.
Great priceGeneral construction
AAdriannaLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Turn right services did an incredible job bathroom repair in my home. It's an amazing company it's a great team...
Reasonable priceBathroom remodeling
AArashel1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Turn right Services Did an amazing job with Drywall repairs in my bathroom. They took care of it very professionally. Thank you great job.
Turn Right Services was the team we opted for to do the repairs to our home after flood damage. Hugo came several times to repair drywall, baseboard & doorway trim, and paint walls. He was friendly & professional, doing his job to our satisfaction. If I had to leave my home while he was working, he was someone I trusted to keep it safe & secure.
Price assessment: Not sure
Services: General construction
B
benjamin jorgenson2 reviewsiTotal number of Google reviews benjamin has written across all businesses on Google Maps, not just this one.
I had a great experience working with Turn Right Services. Their estimator Marcel was excellent at communication, quick to respond, clear about the scope and pricing, and easy to work with throughout the process. The whole team made things feel smooth and professional from start to finish. I'd definitely recommend them and would work with them again.
Price assessment: Great price
Services: General construction
A
Adrianna GarciaLocal Guide · 10 reviewsiTotal number of Google reviews Adrianna has written across all businesses on Google Maps, not just this one.
Turn Right Services is an amazing local company that specializes in many areas of construction! They have done an amazing job with the drywall and paint in my home! If you are looking to get your walls redone definitely contact them!
Price assessment: Reasonable price
Services: Home renovations
J
James Aragon2 reviewsiTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
I am a Project Manager at Master Restoration and have used Turn Right Services for everything from demo to full rebuilds and everything in between. Can't recommend Ron, Dean, Scott, Ryan, and the whole team enough for anything.
