Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%39+13.7Reliability 15%54+8.1Craft & service 20%1+0.2Value 10%4+0.4Momentum 8%94+7.5Track record 7%84+5.9Accountability 5%21+1.1Experts Score= 37Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.37SCORETurner Pest Control
Jacksonville, FL · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 40 ant exterminators · 4.9★ from 2,357 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and track record; weakest: craft & service.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Turner Pest Control is better than 39% of ant exterminators.D
39
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Turner Pest Control is better than 54% of ant exterminators.C
54
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Turner Pest Control is better than 1% of ant exterminators.F
1
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Turner Pest Control is better than 4% of ant exterminators.F
4
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Turner Pest Control is better than 94% of ant exterminators.A
94
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Turner Pest Control is better than 84% of ant exterminators.A
84
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Turner Pest Control is better than 21% of ant exterminators.D
21
Reviews for your job
Customers hired Turner Pest Control for 8 kinds of job.
Turner Pest Control for bed bug extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$146–$385
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Bed bug extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 21
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 12 Google reviews tagged “Bed bug extermination”
Javier9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Great work performed by Richard. We are very satisfied.
Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Dlynnx4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
Carnell was considerate and went straight to work. A friendly man. He notified me of his service . This is the monthly service . Great work
Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Virginia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Our guy that was at our address for service was excellent ! Very helpful
Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Jim13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Great service!
Great priceSpider exterminationBed bug extermination
Carolee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Always pleasant, through and professional
Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Richard9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Been using a little close to 5 years now and most bugs stay away. If some decide a protest, Turner has been there to handle it. I’ve only had two experiences and that was with red ants and earwigs. Both were taken care of immediately and haven’t seen anything in almost a year. Professional service and quick response.
Reasonable priceTermite inspectionTermite exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Karon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Luis's was amazing very professional.
Paid $80–100Great priceBed bug extermination
Neil9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Excellent customer service. Technicians are terrific. They do what they say when they say. Always on time and friendly. Had them for five years and will keep them forever.
Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Tamara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
John Yancey is our service technician and did a great job. He was friendly, professional, and knowledgeable.
Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Heather2 months ago★★★★★
Rating only, no written review.
Paid $160–180Reasonable priceBed bug extermination
Naomie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Rating only, no written review.
Paid $200+Not sureHornet & wasp exterminationBed bug extermination
Elizabeth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Price
$83-15% vs typical ant exterminators
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 17%Reasonable 67%Overpriced 4%Not sure 12%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Hornet & wasp extermination | 235 | $58–$282 |
| Spider extermination | 220 | $63–$151 |
| Ant extermination | 166 | $71–$187 |
| Cockroach extermination | 149 | $76–$282 |
| Rodent extermination | 104 | $76–$282 |
| Flea & mite extermination | 57 | $126–$323 |
| General pest inspection | 54 | $56–$116 |
| Termite inspection | 46 | $128–$426 |
