Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%21+7.4Reliability 15%26+3.9Craft & service 20%10+2Value 10%12+1.2Momentum 8%83+6.6Track record 7%49+3.4Accountability 5%96+4.8Experts Score= 29Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.29SCORETurner Pest Control
Jacksonville, FL · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 40 ant exterminators · 4.9★ from 2,562 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and momentum; weakest: craft & service.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Turner Pest Control is better than 21% of ant exterminators.D
21
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Turner Pest Control is better than 26% of ant exterminators.D
26
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Turner Pest Control is better than 10% of ant exterminators.F
10
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Turner Pest Control is better than 12% of ant exterminators.F
12
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Turner Pest Control is better than 83% of ant exterminators.A
83
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Turner Pest Control is better than 49% of ant exterminators.C
49
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Turner Pest Control is better than 96% of ant exterminators.A
96
Reviews for your job
Customers hired Turner Pest Control for 8 kinds of job.
Turner Pest Control for general pest inspection
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.210
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$116
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#30 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 210 Google reviews tagged “General pest inspection” · showing 20
Steven12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★
Timely and they do the job. Evan is on it, so I don’t have to be. 🙏🏻
Reasonable priceGeneral pest inspection
Kathy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Kevin always does a thorough job around my house and he is especially mindful of my pets.
Reasonable priceGeneral pest inspectionCockroach extermination
Ross6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Chris always does a outstanding job around our place. Considerate, respectful and a nice person
Paid $40–60Reasonable priceGeneral pest inspection
Sylvia12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Great service made sure he got all around the house
Reasonable priceGeneral pest inspection
Lauren1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Matthew is thorough and knowledgeable. Great asset to the turner pest control team!
General pest inspectionAnt extermination
MoshiLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
John was very friendly and informative! Did a thorough treatment inside and out and answered all my questions. Was a great experience! Thank you!
General pest inspection
Linda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Chris always does a great job!
Spider exterminationGeneral pest inspection
Sean4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Very professional and personable. Discussed what he was going to do and he right to work.
Paid $60–80Great priceGeneral pest inspection
Kathy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Technician was very helpful. Respectfully looked at and advised us about 2 dead bugs we had been saving in a jar.
Reasonable priceGeneral pest inspection
Brad1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Kailon was great!
General pest inspection
Rylan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Josh was professional and knowledgeable about the products and services offered. Appreciated his honesty and through explanations.
Paid $200+Reasonable priceTermite inspectionTermite exterminationGeneral pest inspection
Flo10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Kevin is thorough and professional.
Paid $40–60Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
DougLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Chris was thorough and totally responsive to our pest needs.
Reasonable priceGeneral pest inspection
Kay6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Tech was very professional and courteous
General pest inspection+ Responsiveness+ Punctuality+ Quality
Diane5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Customer service oriented
Paid $80–100Reasonable priceTermite exterminationGeneral pest inspection
Benjamin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Tyler serviced my home. Nice guy.
Paid $200+Flea & mite exterminationGeneral pest inspection
ShaneLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Was helped extremely quickly and was able to help identify an unknown pest and provide services to get rid of them. Price included a 2 week follow-up service to ensure pests were taken care of.
Paid $200+Not sureGeneral pest inspection
Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Always friendly, professional and does a great job
General pest inspection
Jonathan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Chris is knowledgeable, a great communicator, and his work is entirely thorough.
Reasonable priceGeneral pest inspection
Bill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Very polite. On time. Very Thorough. Friendly. Kevin is the BEST
Paid $40–60Reasonable priceHome inspection
Price
$110+11% vs typical ant exterminators
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 13%Reasonable 71%Overpriced 4%Not sure 12%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 209 | $56–$116 |
| Termite inspection | 134 | $128–$426 |
| Bug & insect extermination | 77 | $61–$119 |
| Home inspection | 67 | $63–$176 |
| Hornet & wasp extermination | 58 | $58–$282 |
| Cockroach extermination | 47 | $76–$282 |
| Spider extermination | 43 | $63–$151 |
| Termite extermination | 41 | $214–$426 |
