Analyzing 7,618,3427.6M ReviewsFor 21,46521.5K Experts
Google reviewers rate Turner Pest Control 4.9 out of 5 based on 506 reviews, with the owner responding to 91% of feedback. Customers frequently praise the professionalism, punctuality, and thoroughness of technicians who explain treatments and maintain clear communication during scheduled visits. However, some low-star reviews criticize the company for performing only exterior spraying, charging for initial service calls, and providing inconsistent attention to details like cleaning spider webs in enclosed areas.
Data from Google, last updated November 2, 2026.
506 Google reviews we collected
Phrases our text analysis found in 340 written reviews
How often each topic comes up in the written reviews
We read 340 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Giovanni was professional, thorough and great to work with.”
“John is very nice, professional, personable, and does a great job.”
“Terrible customer service!”
“He was professional knowledgeable, efficient And kind.”
“He answered all my questions and asked me about any issues.”
“I highly recommend Turner Pest Control if your HOA tries to lie and spread dishonest defamation about you or for any other pest related concern.”
“I do not recommend as their monthly payment plan is not honest.”
“Michael and the Turner team are reliable and easy to work with!”
“Pricing was fair, and I really appreciate that they follow up a few weeks later to make sure everything is working.”
“The guy is a real D- bag and over priced.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 506 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Giovanni was professional, thorough and great to work with.
Thank you for your kind words, Lisa! We're glad to hear that Giovanni provided you with a professional and thorough experience.
Great job, always answers any questions I have.
Thank you, Leon, for the fantastic 5-star rating; we truly appreciate your support!
John is very nice, professional, personable, and does a great job. He comes every few months and sprays. I’m very happy with his service!
Thank you for sharing your experience with us, Irene! We're glad to hear that John has been providing you with excellent service.
Exceptional service!!
Thank you for your rating, Karen! We appreciate your support and look forward to continuing to provide great service.
Not sure why you only spray outside, before you took over the company I used to get outside and inside spray. Last time was the same thing. If this is going to be like that I would definitely discontinue your services
Dewayne is the man. Been serving us for years now. Very kind, very polite
Thank you for your kind words, Abigail! We're glad to hear that Dewayne has consistently provided you with excellent service over the years.
Exceptional service from a very friendly, caring and competent professional!
Thank you for your kind words, Pamela! We're delighted to hear that our team provided you with exceptional service.
Akeem James technician came to my home today and he was absolutely amazing. I hope he doesn't mind that I used his name. He was professional knowledgeable, efficient And kind. Within a minute he had the location identified treated and he educated myself and I'm very appreciative he will he comes. Highly recommend recommended
Thank you for your wonderful feedback, Kari! We're delighted to hear that Akeem provided such exceptional service and made a positive impact during your visit.
Clay was professional and polite. He answered all my questions and asked me about any issues. I would like him to do the job the next time.
Thank you for your feedback, Larisa! It's great to hear that Clay provided you with such professional and attentive service.
I had use this company before ! Will who was my tech was incredible!! He did an awesome job last time he was here and he did the same today ! Hoping my ant issue is taken care off ! Thank you for great service 👏👏👏👏👏
Thank you for your wonderful feedback! We're glad to hear that Will provided you with excellent service again, and we appreciate your trust in us to handle your ant issue.
Analyzing 7,618,3427.6M ReviewsFor 21,46521.5K Experts