Derek is great. Came out fixed my issue. Very nice guy and will definitely give him my business again!

Turnkey Locksmith & Security, LLC
Turnkey Locksmith & Security, LLC at a glance
Google reviewers rate Turnkey Locksmith & Security, LLC five stars based on 67 reviews, noting the owner replies to 91 percent of them. Customers frequently cite punctual arrival, clear communication, and fair pricing for services including residential lock changes, key fob programming, and vehicle key replacements. The business is described as professional and efficient, with staff taking time to explain options and ensure security systems function correctly before completing the work.
- Google rating: 5.0 out of 5 from 67 reviews (100% five-star).
- Reviews on this page: 67 Google reviews (65 with written comments).
- Owner responses: the business replied to 91% of reviews.
- Most recent review: October 23, 2026.
- Service: Locksmith serving New London, Ohio.
Data from Google, last updated October 27, 2026.
Score profile vs other locksmiths
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
Star ratings
67 Google reviews we collected
- 5 stars67100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 65 written reviews
- Praise17499%
- Complaints11%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude4123%
- Speed & response3822%
- Would recommend3017%
- Price & value2615%
- Quality & results2313%
- Communication95%
- Honesty & trust85%
What customers talk about
We read 65 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very nice guy and will definitely give him my business again!”
“Right on time - got right to work and changed all the locks on my home.”
“Would absolutely use them again and recommend them to anyone in need!”
“They drove out to my house, were able to copy my keys quickly, and gave me a great deal on 2 replacement key fobs.”
“Took a good 2 hour thorough job to get it completed.”
“He explained what needed to be done and what I needed to provide.”
“On time, very good price, reliable, friendly, and quick, thank you so much!”
People customers mention
- Derek 9 reviews
- Derrick 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Turnkey Locksmith & Security, LLC for 2 kinds of job. Pick one to see what they paid and said.
Recent reviews
Derek is great. Came out fixed my issue. Very nice guy and will definitely give him my business again!
Derek is great, effective quality professional service, highly satisfied with the work performed.
I couldn’t be more pleased with the service Derek at Turnkey Locksmith & Security provided. He replaced the key assembly on my 2012 Honda CR-V, matched it to my existing keys, cut new keys, and provided brand-new housings for my 3-button remote-head keys. When he finished, he even left my steering column in better…
Turnkey Locksmith - Derrick - was wonderful! Right on time - got right to work and changed all the locks on my home. Also discussed security systems. One stop shop!! Excellent Service!! Thank you...
Pricing and service was excellent! They drove out to my house, were able to copy my keys quickly, and gave me a great deal on 2 replacement key fobs. It was much cheaper than what it would cost at a dealership.
Derek was very nice and on time!! I'm very happy with my new key fob!!! I really appreciate him helping me out!! Thank you again!!!
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car digital & remote key reprogramming | 2 | $111–$272 |
| New key fob creation | 2 | $121–$324 |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 67 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Derek is great, effective quality professional service, highly satisfied with the work performed.
I couldn’t be more pleased with the service Derek at Turnkey Locksmith & Security provided. He replaced the key assembly on my 2012 Honda CR-V, matched it to my existing keys, cut new keys, and provided brand-new housings for my 3-button remote-head keys. When he finished, he even left my steering column in better shape than it was when he started! Derek clearly knows what he’s doing, and he was friendly and professional throughout the entire process. It’s great to find someone who takes pride in doing the job right. I wouldn’t hesitate to use Turnkey Locksmith & Security again. Highly recommended!
Turnkey Locksmith - Derrick - was wonderful! Right on time - got right to work and changed all the locks on my home. Also discussed security systems. One stop shop!! Excellent Service!! Thank you...
Super easy and fast and everything went smoothly! 10/10 Recommend.
Thank you for the business and great review, Dallas!
Pricing and service was excellent! They drove out to my house, were able to copy my keys quickly, and gave me a great deal on 2 replacement key fobs. It was much cheaper than what it would cost at a dealership.
Thank you very much for your business, Christina - happy to help!
Derek was very nice and on time!! I'm very happy with my new key fob!!! I really appreciate him helping me out!! Thank you again!!!
So happy I could help, Melanie - thank you for your business and the kind review!
Great fast service! I needed a new key fob for my Acadia, He's awesome! 5 stars 🌟 of course I recommend him.
Thank you so much for your business, Laura! So glad to help!
Very professional. Had a great small talk. Locks work great. Took a good 2 hour thorough job to get it completed. Thanks, Mike
Thank you so much for your business, Mike - much appreciated!
Had an amazing experience with Turnkey today! We just moved into a new house and need all our locks renewed. Turnkey was able to come out quickly and take care of the job efficiently for a great price! Would absolutely use them again and recommend them to anyone in need!
Thank you for your business and kind words! Congratulations on your new home!
Business details
- Phone: (440) 830-9039
- Website: tls-s.com
- Service area: New London, OH