Customers frequently praise the shop for same-day fitting, rapid turnaround, and accommodating last-minute requests with friendly service. However, lower-rated reviews highlight inconsistent alteration quality, torn or stained garments upon pickup, and rushed experiences due to limited selection. One specific complaint notes a non-refundable fee was not clearly disclosed during checkout.
Google rating: 4.7 out of 5 from 239 reviews (86% five-star).
Reviews on this page: 239 Google reviews (187 with written comments, 13 with photos).
Owner responses: the business replied to 75% of reviews.
Most recent review: October 23, 2026.
Service: Accessory serving San Jose, California.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.7
★★★★★
239 reviews on Google
5★205
4★20
3★4
2★2
1★8
Reviews from Google, shown as published (original wording, unedited).
JC
Jeffrey Cheng5 reviews
★★★★★
Came here because I needed a nice suit last minutes for an event. Kayla was very patient and accommodating. Place offers great customer service. I was able to come in same day and get a suit fitted the same day. I don’t know of any other suit rental stores that provide such convenience and quality.
Response from the owner · 2 days ago
Hi, Jeffrey. We appreciate the kind words and are glad we could provide you with a positive experience!
Tuxedo Warehouse in Saratoga is the way to go! We love Mary and her team. My son needed a suit at the last minute, and they welcomed him just 10 minutes before closing, fitted him, and had everything ready that same day! They were so efficient and had a great selection in every size. Such wonderful service—we couldn’t be happier. Highly recommend!
Response from the owner · 2 days ago
Hi, Nadine. Thanks for taking the time to share your positive experience. We truly appreciate it!
Enrique is fantastic. He was so helpful and knew his stuff. It is my sons homecoming as a senior, and he helped him get the perfect suit and as a mom, he made me feel special.
Response from the owner · 5 days ago
Hi, Laura. We appreciate the kind words and are glad we could provide you with a positive experience!
I walked in without an appointment for a last-minute, same-day tuxedo rental. Even though they were close to closing and had a huge rush of people come in, Roxie was still able to get me in a suit fitted to my size and out the door in less than an hour. Roxie was very friendly and professional, and saved me from missing a suit for my big event! Great experience and amazing prices.
Response from the owner · 3 weeks ago
Hi, Kenny. Thank you so much for leaving us a stellar review!