Analyzing 5,844,8405.8M ReviewsFor 16,14316.1K Experts

Experts Reviews · Company report
Two Maids logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%68+16.5Value 14%95+13.4Replies to reviews 7%34+2.4Craft & service penalty99−0.1Momentum penalty68−3.2Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE

Two Maids

Wentzville, MO · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #40Position by Experts Score among all companies we track in this category. of 40 rug cleaning · 4.8★ from 143 Google reviews

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Report card

Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Two Maids is better than 74% of rug cleaning.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Two Maids is better than 68% of rug cleaning.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Two Maids is better than 99% of rug cleaning.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Two Maids is better than 95% of rug cleaning.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Two Maids is better than 68% of rug cleaning.B
68
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Two Maids is better than 34% of rug cleaning.D
34

Reviews for your job

Customers hired Two Maids for 4 kinds of job.

Two Maids for deep clean

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$500+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Deep clean”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Deep clean”

Jessie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Danielle, Dawn, and Cam were all so nice and personable. Loved coming home to a freshly cleaned house from baseboards to light fixtures and the hardwood floors looked amazing!! It was the perfect Sprint refresh. I’ve already referred a couple friends and will definitely use them again

Paid $500+Deep clean
Bill4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had a Deep Clean done on 10/03/2025. Lainey, Ella, and Annie did a great job. Everything looked great upon completion.

Paid $300–350Reasonable priceDeep clean
LaurenLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Lainey did a wonderful job today! Very happy with how everything looked when she finished.

Great priceDeep clean
LindaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Erin and Noah did an outstanding job cleaning my home

Deep cleanStandard cleaning+ Quality+ Professionalism
Sarah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great! The house looked amazing and my own mental health felt great having someone else help me! With a busy season of teaching and sports, it was so nice to come home to a clean home.

Deep clean
Pamela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sarah C and Ashley clean my parents’ apartment and they do a wonderful job. They are professional, responsive and kind. Thank you to both!

Deep clean+ Responsiveness+ Quality+ Professionalism
LaurenLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sarah C, Sammy & Theresa do an amazing job!

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
SherryLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amyah did an outstanding job in our bathrooms. Her attention to detail and caring touches are very noticed and appreciated. Sami did a very good job as well, leaving our kitchen sparkling clean! They did an excellent job of cleaning the felt feet on our dining table and chairs. They left our home looking and…

Deep clean+ Responsiveness+ Punctuality+ Quality
Ally2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Kacey and Jamie did a great job! We asked for a deep clean before our baby arrives and they did not disappoint. We have two big dogs and a two year old, so the house definitely needed some extra love. They were very sweet and would definitely use them again!

Deep clean+ Punctuality+ Quality+ Professionalism
Amanda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Polite, friendly and forgiving. We had just gotten back from vacation- and I did not clean before leaving. They made going back to normal life a lot less stressful with one less thing to worry about.

Deep cleanStandard cleaningService not listed
Mackenzie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★

I gave a 5/10 because of the availability on short notice that the company was able to give me a quote for my clean, schedule my clean (for the exact date and time I wanted and needed) and for showing up on time. I had an appointment in my house mid-way through the initial clean, so they did what they could until…

Deep clean
Danielle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I was extremely pleased with professionalism of both Andrea and Sarah. They did a fantastic job. They cleaned every baseboard , blind and door. My house looks great.

Deep cleanStandard cleaning
Jennifer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Arilyn and Ethan did a great job. Definetly plan on using them again!

Deep clean+ Quality
Rhiannon13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I chose to use Two Maids as a, Mothers Day gift to myself. When the ladies showed up, they were on time, courteous, informative and helpful! They answered all my questions and got right to work! After running a few errands, when I came back to the house, you could walk in and IMMEDIATELY tell that they we doing a…

Deep clean+ Responsiveness+ Punctuality+ Quality
karen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The two young ladies that deep cleaned my house last week did a fantastic job! They were on time, very professional and went above and beyond in cleaning the house. And they worked well together as a team. I am so sorry I forgot their names, but I will ask for them again ! Thank you so much. KO

Deep clean+ Punctuality+ Quality+ Professionalism
Terri6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jordan and Marissa always do an awesome job on our house! They are excellent representatives for Two Maids & a Mop in O’Fallon.

Deep cleanStandard cleaning+ Responsiveness+ Quality+ Professionalism
LeeAnn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Paid $500+Reasonable priceDeep clean

Price

$224-1% vs typical rug cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 6%Reasonable 88%Overpriced 6%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning65—
General housekeeping18—
Deep clean17—
Moving-related cleaning2—

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