Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Two Maids logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%68+16.5Value 14%95+13.4Replies to reviews 7%34+2.4Craft & service penalty99−0.1Momentum penalty68−3.2Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE

Two Maids

Wentzville, MO · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #40Position by Experts Score among all companies we track in this category. of 40 rug cleaning · 4.8★ from 143 Google reviews

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Report card

Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Two Maids is better than 74% of rug cleaning.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Two Maids is better than 68% of rug cleaning.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Two Maids is better than 99% of rug cleaning.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Two Maids is better than 95% of rug cleaning.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Two Maids is better than 68% of rug cleaning.B
68
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Two Maids is better than 34% of rug cleaning.D
34

Reviews for your job

Customers hired Two Maids for 4 kinds of job.

Two Maids for standard cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.65
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$150–200
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 65 Google reviews tagged “Standard cleaning” · showing 20

L10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Very good service and thorough clean. Kiley did a wonderful job.

Paid $250–300Reasonable priceStandard cleaningGeneral housekeeping
Tim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Cambria and Macy did a top notch job cleaning our house, plus friendly and made sure I we were satisfied!!! We have been very pleased with Two Maids Cleaning Service ! Highly recommend them 😊

Paid $150–200Reasonable priceStandard cleaningGeneral housekeeping
paigecurran5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Shannon P and Shannon G did a beautiful job. The house looks great! Thanks so much! :)

Standard cleaning+ Responsiveness+ Punctuality+ Quality
MK2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great cleaning and great customer service!

Paid $300–350Reasonable priceStandard cleaningGeneral housekeepingUpholstery cleaning
F12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Danielle and Dawn did a great job! They were friendly and left my house in excellent condition! I would highly recommend.

Paid $200–250Reasonable priceStandard cleaning
Danielle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Riley and Danielle did a great job! Wasted no time getting to work!

Paid $200–250Reasonable priceStandard cleaning
Karen15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Kiley was fabulous! She was prompt, courteous and very thorough! My house is still sparkling. Thank you!

Reasonable priceStandard cleaning
Pam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Breonna does such great work and is always freindly and a pleasure to have in my house.

Paid $150–200Reasonable priceStandard cleaning
JulieLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ashley, AJ, and Ashi did a great job today! Thank you!!

Standard cleaning
Toni4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Thanks to Two Maids Sammy for making our house shine!

Paid $150–200Reasonable priceStandard cleaning
Elliot1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We LOVE Sammy and whoever she brings to help her! Always a fantastic job! She recently had breona with her! Amazing job.

Paid $100–150Reasonable priceStandard cleaning
MariaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amazing experience with Sammy and Briona. They were on time and so mindful of my baby schedule. They left everything spotless and were very friendly, would recommend the service!

Paid $100–150Reasonable priceStandard cleaning
Lynn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great job Ashley and Sonja!!

Paid $150–200Reasonable priceStandard cleaning
Kathryn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Sammy, Emily, and Candice did a great job. One of them was in training, and the others were so kind and thorough to teach her how things got done.

Reasonable priceStandard cleaning+ Responsiveness+ Punctuality+ Quality
Shelly7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Briana did well cleaning our house for the first two times!

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Lesley7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Theresa and Sophie did our first cleaning today and it was great! This is such a time saver and allows more time as a family instead of cleaning. Looking forward to our next cleaning! We also found our pink poker chip!

Customer photo from Lesley's review
Standard cleaning
Mark5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great work by Sarah and Ashley, place looks as fresh as the day it was born, much appreciated!

Standard cleaning+ Quality+ Value
Dee6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Sarah and Mckenzie did a great job cleaning my white floors where most other teams have not been able to keep them clean. Great job from this team.

Customer photo from Dee's review
Standard cleaning
Paul7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Erin and Sarah were exceptional and professional! However, they were 35 minutes late which impacted what I had planned for the afternoon.

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Christine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I always know I’ll get a great clean with Sammy!! It’s such a relief to have a clean home.

Standard cleaning

Show more standard cleaning reviews (45 more) →

Price

$224-1% vs typical rug cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 6%Reasonable 88%Overpriced 6%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning65—
General housekeeping18—
Deep clean17—
Moving-related cleaning2—

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