WoodsLocal Guide · 22 reviews
His was great speedy and fast love it
Review from Google · view on Google
uBreakiFix - Phone and Computer Repair
uBreakiFix - Phone and Computer Repair at a glance
Google reviewers for uBreakiFix in Charlotte, NC, frequently cite rapid repair times, often completing work in under twenty minutes, and the convenience of on-site service. Positive feedback highlights friendly staff and clear communication regarding the process. However, lower-rated reviews describe significant issues, including a pattern of technicians accessing unlocked devices without consent to post fraudulent reviews, as well as complaints about high parts costs and repairs that failed shortly after completion.
- Google rating: 5.0 out of 5 from 17,080 reviews (99% five-star).
- Reviews on this page: 17,081 Google reviews (12,027 with written comments, 65 with photos).
- Owner responses: the business replied to 98% of reviews.
- Most recent review: October 26, 2026.
- Service: Apple Repair Service serving Charlotte, North Carolina.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
5.0
★★★★★17,080 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
serein cameron
It’s like I opened my door sat down for a few minutes and then Ruge comes and knocks on the door with my phone repaired… 5 stars!
Response from the owner · 2 hours ago
Welcome to Fall October 2026!! Thank you so much for your 5 star review for the Ubreakifix Team !! We appreciate it very much!!!
Review from Google · view on Google
Jacob Dennis
Great job Ruge
Review from Google · view on Google
Jess Dennis5 reviews
Ruge fixed my phone in like 10 minutes!
Review from Google · view on Google
Madison Odom
Awesome. Better than going to a Verizon store and buying a new phone.
Response from the owner · 2 hours ago
Welcome to Fall October 2026!! Thank you so much for your 5 star review for the Ubreakifix Team !! We appreciate it very much!!!
Review from Google · view on Google
Gisela M Hernandez Lopez2 reviews
Ruge did a great job!
Response from the owner · a day ago
Welcome to Fall October 2026!! Thank you so much for your 5 star review for the Ubreakifix Team !! We appreciate it very much!!!
Review from Google · view on Google
Charles1 review
Outstanding customer service been using U-fix last 5 years the service on the phone is outstanding on spot
Response from the owner · a day ago
Welcome to Fall October 2026!! Thank you so much for your 5 star review for the Ubreakifix Team !! We appreciate it very much!!!
Review from Google · view on Google
Candace CulpLocal Guide · 27 reviews
Ruge, great job! And gets 5 stars. Adjusted review... On Saturday October 24th, they sent someone else that gets 0 stars. I had a claim for my daughter's cracked phone and the battery but he would only repair the crack, stating the battery was only mentioned in the notes. I'll contact my insurance to complain because my claim clearly included the battery
Response from the owner · Edited a day ago
WOW, We are sorry to hear about this bad news and inconvenience to you Ruge, the first technician you left the review for feels bad and brought this to our attention We found this work order, it belongs to another servicing store that came out Saturday 10/24 in Greenville SC. Please reach back out to Asurion and explain the situation so they can review and see any mistake made so they can get your rescheduled for a battery replacement if its covered and we will get you taken care of!! Again very sorry to hear you had this issue when your first repair by Ruge was a 5 star :(
Review from Google · view on Google
Lucetta Larabee2 reviews
Fast and easy! Super convenient. Great service. Friendly. Thanks!
Response from the owner · a day ago
Welcome to Fall October 2026!! Thank you so much for your 5 star review for the Ubreakifix Team !! We appreciate it very much!!!
Review from Google · view on Google
TJ Vines1 review
Pretty quick service, lowkey took my screen protector but its cool
Response from the owner · a day ago
Welcome to Fall October 2026!! Thank you so much for your star review for the Ubreakifix Team !! We appreciate it very much!!!
Review from Google · view on Google
Business details
- Phone: (704) 844-0706
- Website: ubreakifix.com
- Service area: Charlotte, NC