Google reviewers for this Lakeland shop cite fast turnaround times, friendly staff, and fair pricing for phone and console repairs. Many customers note that minor issues like charging ports are often cleaned at no charge. However, some lower-rated reviews describe delays in completing repairs, perceived rudeness from staff, and instances where devices were damaged or issues persisted after service.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
I had accidentally spilled barbecue sauce on my hand and it splashed onto my phone speaker. I’m tired of hearing so I could not hear my phone at all. I brought it to Brandon. He used it looked like a toothbrush and cleaned it and now it’s working no charge great person great company.
Really good customer service
Thank you for your wonderful feedback, Rose! We're thrilled to hear that our customer service met your expectations. We look forward to serving you again!
Super friendly staff and quick turnaround time.
Thank you, Sadie! We're thrilled to hear that you had a positive experience with our friendly staff and quick turnaround time. Your satisfaction is our priority, and we look forward to serving you again in the future!
I had a great experience at uBreakiFix in Lakeland, Florida, thanks to Robbie! He was incredibly friendly, easy to talk to, and great with customers. I walked in expecting the worst and thinking my phone charger issue was going to cost me a fortune. Robbie took a quick look, and had it fixed in no time. Best of all, he was able to sort it out for me at no charge. It's great to see someone who takes pride in their work and provides excellent customer service. Big thank you to Robbie for a job well done!
Robbie and Brendan awesome guys. Got me in and a super fast repair. Always a great experience here! Having a ps5 issue? This is the place to get it fixed!
Thank you, Jeremy! We're thrilled to hear that Robbie and Brendan provided you with such excellent service and a speedy repair. Your recommendation means the world to us, and we look forward to helping you with any future PS5 issues!
Took my PS5 for repair and they took care it like pros. Grateful.
Thank you, Alexander! We're thrilled to hear that our team handled your PS5 repair with such professionalism. Your gratitude means a lot to us. We look forward to assisting you again in the future!
Robbie helped my boyfriend clean out his charging port and fixed all of life's problems for us! Fantastic customer service, we will he returning with any tech needs!
Thank you, Chloe! We're thrilled to hear that Robbie was able to help you and your boyfriend with your tech needs. Your satisfaction means everything to us, and we look forward to welcoming you back for any future repairs!
Nice young man. Fixed my problem in 5 minutes or less.
Thanks for sharing such a detailed review! We’re here to help with any tech needs you have 📱 We’re grateful you recommended us.
A special thanks to Brendan for the service and kindness he showed me today.
Thank you for your wonderful feedback, Jeffrey! We're thrilled to hear Brendan provided you with exceptional service and kindness. Your satisfaction means a lot to us at uBreakiFix. We look forward to serving you again!
Service as always was excellent as well as friendly and helpful with answering any questions or concerns. I feel so very fortunate to have this company not only in my town but also to have them so close by. Needless to say, I've been telling all my friends and anyone else I hear in need of your services about UBREAKIFIXIT. Keep up your great work!
Thank you, William! We're thrilled to hear that our service consistently meets your expectations. Your recommendations mean the world to us, and we look forward to continuing to provide you and your friends with excellent support!