Customers frequently praise the shop for fast turnaround times, often completing screen replacements and other repairs within the same day or in under an hour. Staff are described as professional, helpful, and transparent regarding pricing and repair timelines. However, lower-rated reviews cite instances of poor installation quality, such as improperly seated screens, and complaints about inaccurate part availability or lack of proactive diagnosis during initial consultations.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
I’ve had my phone replaced here multiple times, everyone has been really sweet and professional. Thank you to Marcus for helping me out!
Thank you so much for your kind words, Aylin! We're thrilled to hear about your positive experiences with our team and that Marcus was able to assist you. Your satisfaction is our priority, and we look forward to helping you again in the future!
Great place! It was the same price to fix my phone screen as everywhere else, but they were the only ones that could do it same day!
Thank you for your fantastic feedback, James! We're thrilled to hear that we could provide same-day service for your phone screen repair. Your satisfaction is our top priority, and we appreciate you choosing uBreakiFix!
Marcus was super quick & helpful when fixing my phone! So thankful & would definitely recommend his services. 🙌🏽
Thank you so much for your wonderful feedback, MJ! We're thrilled to hear that Marcus was able to assist you quickly and effectively. Your recommendation means a lot to us, and we look forward to helping you again in the future!
They took me in close to closing and we’re still able to get my screen repaired by the following business day! Screen is as brand new and works great :)
Thank you for your wonderful feedback, Erica! We're thrilled to hear that we could assist you with your screen repair so quickly and that it’s working great. Our team always aims to provide prompt and quality service, and we're glad we met your expectations. Looking forward to serving you again!
Fast and dependable
We're thrilled to hear you found our service fast and dependable, Jerome! Thank you for the 5-star rating.
Kayla was very kind and professional. I was in and out in 15 minutes! Thank you, Kayla.
Thank you for your wonderful feedback, Trisha! We're thrilled to hear that Kayla provided you with such a quick and professional service. We appreciate your support and look forward to serving you again!
They did a good job and kept me in the loop on the time lines.
Thank you for the wonderful feedback, Rick! We're thrilled to hear that you felt well-informed throughout the process. Our team works hard to keep our clients updated, and it's great to know we achieved that with you. Looking forward to assisting you again in the future!
Marcus was knowledgeable, helpful, and quick with fixing my phone. Thank you!
Cynthia, we're thrilled to hear that Marcus was able to assist you so effectively! Your satisfaction is our priority, and we appreciate your kind words. Thank you for choosing uBreakiFix!
Super fast and easy screen fix, on time, professional, nice person, what else could you ask for
Thank you for the wonderful review, John! We're thrilled to hear that you found our screen fix fast and professional. Your satisfaction is our top priority, and we appreciate your kind words. Looking forward to serving you again!
Marcus repaired my Z Fold screen, and I am absolutely pleased! I thought that I may have to purchase a new phone, but Marcus was clutch! Thank you brother 🙏🏽
Thank you for your amazing review, Rudy! We're thrilled to hear that Marcus was able to help with your Z Fold screen repair. It's always our goal to provide top-notch service. We appreciate your kind words and look forward to assisting you again in the future!