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UIndy Tennis Center

Tennis court · Carmel, IN · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%58+36.8Reliability 28%71+20Replies to reviews 8%7+0.6Experts Score= 57Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 12 tennis courtsPosition by Experts Score among all companies we track in this category. · better than 18%
4.5 ★★★★★ 54 Google reviews · 10 photos
65%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Dec 2025latest review

UIndy Tennis Center at a glance

Reviewers describe the facility as well-maintained with clean, temperature-controlled courts suitable for indoor play during colder months. Positive feedback highlights friendly staff, competitive pickleball options at reasonable prices, and effective lighting. Common criticisms include insufficient seating for spectators during tournaments, limited court availability, and a lack of amenities like ball shops. Some reviewers noted that the facility does not feel like a traditional tennis club, with one citing incorrect scheduling information and poor viewing areas as significant drawbacks.

  • Google rating: 4.5 out of 5 from 54 reviews (65% five-star).
  • Reviews on this page: 54 Google reviews (27 with written comments, 2 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: December 25, 2025.
  • Service: Tennis Court serving Carmel, Indiana.

Data from Google, last updated November 5, 2026.

Score profile vs other tennis courts

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

Satisfaction58Reliability71Craft & service–Value–Momentum100Replies to reviews7Satisfaction: 58 (median 63)Reliability: 71 (median 74)Momentum: 100 (median 100)Replies to reviews: 7 (median 19)
UIndy Tennis CenterTennis Courts median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.UIndy Tennis Center: 58/100 on this factor. Category median: 63.C
58
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.UIndy Tennis Center: 71/100 on this factor. Category median: 74.B
71
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.UIndy Tennis Center: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.UIndy Tennis Center: 7/100 on this factor. Category median: 19.F
7

Bar = this company · dark tick = category median.

Star ratings

54 Google reviews we collected

  • 5 stars3565%
  • 4 stars1426%
  • 3 stars36%
  • 2 stars00%
  • 1 star24%

Praise vs complaints

Phrases our text analysis found in 27 written reviews

  • Praise880%
  • Complaints220%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude880%
  • Price & value110%
  • Would recommend110%

What customers talk about

We read 27 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Liked playing with the members, two great players, competitive and kind (not always a combination found in sports rivalries :)”
  • “Good value!”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

ElizabethLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great facility! Liked playing with the members, two great players, competitive and kind (not always a combination found in sports rivalries :)

WeltonLocal Guide · 128 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Well maintained and clean facilities. Staff is helpful and friendly as well. Great indoor tennis courts for players to utilize during colder weather.

jLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Played pickleball at UIndy facility. Great time. Courts were excellent, very friendly staff .

AlLocal Guide · 313 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Don't recall being inside. I'll blame it on the ambien!! Love the bubble look from the outside!!

Tom3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Le Petit Prince de Bordeaux nous as vendu du rêve aujourd'hui avec son revers une main

Mia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

If I could give 0 stars I would. Most dingy facility ever. Guy working front desk told me the wrong time for my second match, my parents couldn’t watch me play due to them having to sit a mile away on the bleachers at the end. Would recommend this place to my enemies. But it’s fine if u want to hit with one other…

Photos

Customer reviews

4.5 ★★★★★ 54 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Filter by topic — each topic is highlighted in the reviews in the same color
Elizabeth YoungLocal Guide · 42 reviewsTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great facility! Liked playing with the members, two great players, competitive and kind (not always a combination found in sports rivalries :)

Welton HarrisLocal Guide · 128 reviewsTotal number of Google reviews Welton has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Well maintained and clean facilities. Staff is helpful and friendly as well. Great indoor tennis courts for players to utilize during colder weather.

James Seth JohnsonLocal Guide · 110 reviewsTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Pickleball was very competitive. Good value! $10 for 3 hrs

j harrisLocal Guide · 42 reviewsTotal number of Google reviews j has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Played pickleball at UIndy facility. Great time. Courts were excellent, very friendly staff .

Timofey PirogovLocal Guide · 22 reviewsTotal number of Google reviews Timofey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It was very hot. No AC on the court.

Al GreenLocal Guide · 313 reviewsTotal number of Google reviews Al has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Don't recall being inside. I'll blame it on the ambien!! Love the bubble look from the outside!!

Tom Saint-Juvin3 reviewsTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Le Petit Prince de Bordeaux nous as vendu du rêve aujourd'hui avec son revers une main

David CriswellLocal Guide · 48 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent lighting with the new opaque roof

Mia Knoop4 reviewsTotal number of Google reviews Mia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

If I could give 0 stars I would. Most dingy facility ever. Guy working front desk told me the wrong time for my second match, my parents couldn’t watch me play due to them having to sit a mile away on the bleachers at the end. Would recommend this place to my enemies. But it’s fine if u want to hit with one other friend and not do a tournament ig. Anyways, rating this place a 1/10.

Roman ElizarovLocal Guide · 199 reviewsTotal number of Google reviews Roman has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They have 7 courts. The place is ok, but there is not enough seats inside and their politics for visitors is tough. I was exhausted watching the tournaments being a parent of tennis players - 2 young girls. Not easy to wait and to watch the matches. And it is cold inside on the courts during the winter time. People at the service deck are not friendly. Be prepared to follow the rules, do not try to violate.

UIndy Tennis Center on Google Maps →

Business details