Experts Reviews · Company report
Ultimate Automotive Service Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%21+1.5Craft & service penalty89−1.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Ultimate Automotive Service Center

Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #353Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.8★ from 970 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ultimate Automotive Service Center is better than 90% of auto repair shops.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ultimate Automotive Service Center is better than 88% of auto repair shops.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ultimate Automotive Service Center is better than 89% of auto repair shops.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ultimate Automotive Service Center is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ultimate Automotive Service Center is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ultimate Automotive Service Center is better than 21% of auto repair shops.D
21

Reviews for your job

Customers hired Ultimate Automotive Service Center for 8 kinds of job.

Ultimate Automotive Service Center for auto engine diagnostic

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.28
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.75
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#367 / 453
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 28 Google reviews tagged “Auto engine diagnostic” · showing 20

M0r4HeiZ2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Mark and his team over at Ultimate Auto

Great priceTransmissionCarburetor cleaningAuto body & trim repair
Tom2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Always dependable. Does the work needed and keeps me informed of any future or potential concerns. I trust them.

Reasonable priceAuto engine diagnostic
Julie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Everyone has always been so kind and helpful! I will definitely continue doing business here, once I get my newer vehicle

Reasonable priceTransmissionAuto engine diagnostic
Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent customer service from the moment I scheduled appointment through through the pick up. Communication along the way during the vehicle diagnosis and repair. They worked hard on figuring out what the issue was. The price was much less than I had expected for the amount of time he spent with my vehicle.

Great priceAuto engine diagnosticOil change
Anne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Hi Mark, This is Tim, just got the Silverado back yesterday from the issue with the engine light and possible E85 gas error. Everything ok so far plan to refill tank again soon to minimize problems. Thanks for the follow up will get in touch if problem reoccurs.

Reasonable priceAuto engine diagnostic
Bill11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Very professional and timely. Been going there for years. Work always done right and very affordable. You will be well taken care of

Reasonable priceElectrical repairAir & cabin filter replacementExhaust+ Punctuality+ Quality+ Professionalism
Jack9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Work is always done well and promptly.

Auto battery replacementAuto engine diagnostic
ironduke232 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Mike and Mark are the best! Really got me out of a jam when I had nowhere else to turn. They took a chance on me when they didn't even know me. They do quality work and can be trusted. Car service for bigger jobs as well.

Reasonable priceTiresGeneral repairs & maintenanceAuto engine diagnostic
Dennis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I have brought my cars to Ultimate Auto for many years and have always been happy with their work, and their great communications.

Great priceAuto battery replacementAuto engine diagnosticAuto brake repair
Jay9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We have been using Ultimate for quite some time now! They are fast friendly and very competitive on pricing! This is a business you can trust!! They are a great team and have always taken care of us!! Thank you!!

Great priceGeneral repairs & maintenanceAuto engine diagnosticEngine repair
Judi12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We put complete trust in this family owned business for most of our service needs. Mark & Mike could not be more personable , informative & professional, especially when we pulled in with our used RV!

Auto engine diagnosticEngine repairGeneral repairs & maintenance
MattLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Dennis and team are great to work with and very knowledgeable. Very down to earth people and it's fixed correctly the first time in timely fashion. I appreciate the service offered by Ultimate Automotive and will definitely be back!

General repairs & maintenanceAuto engine diagnostic
n1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

hey there mark....seen ya out in the truck a few times...keep it under 80 mph....lol

Auto A/C rechargeAuto battery maintenanceAuto battery replacement
Tammy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very nice very helpful even with warranties they call the company and then contact you before any prior work is done,!!!! I understand the labor is a little expensive but thank God I had a credit card

Auto engine diagnosticGeneral repairs & maintenanceAuto engine tuning
RenaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Mark and his team are always friendly, fast, efficient and reasonably priced. We will not take our vehicles to anyone else.

Auto battery maintenanceAuto maintenanceBrakes
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Hands down the best. Been a long term customer both individually and with private business.

Auto A/C rechargeAuto battery maintenanceAuto battery replacement
Julia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★

I discovered this business when I needed my daughter's car towed a few years ago. On my first few visits they went above and beyond and I thought I had found a automotive repair place I could trust. However, in the last year their service has been hit or miss and I got the feeling a couple times that I might be…

Car towingAuto engine diagnosticGeneral repairs & maintenance− Professionalism
Jon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Super good service. Diagnosed my engine light code, cleared it and wouldn’t take any money!

Auto engine diagnostic+ Professionalism
Lexi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very attentive, even texted me a few days after the repair to make sure everything was working well.

Auto engine diagnosticOil change+ Professionalism
Mark7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Carburetor cleaningAuto engine diagnostic

Show more auto engine diagnostic reviews (8 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 59%Overpriced 1%Not sure 4%

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