How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%21+1.5Craft & service penalty89−1.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREUltimate Automotive Service Center
Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #353Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.8★ from 970 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Ultimate Automotive Service Center for 8 kinds of job.
Ultimate Automotive Service Center for auto maintenance
Clear ✕All 17 Google reviews tagged “Auto maintenance”
Mark and his team over at Ultimate Auto
I was driving through Des Moines & got into town later in the evening. I called & they told me to bring the car in. They were friendly, brought me out to show me what the problems were and what they could do quickly to get me back on the road. They saved our road trip. I would definitely recommend them for all of your car needs.
You guys are great! I appreciated the short wait time!
Fast service and did what I asked. Thanks.
Professional Service. Good Customer relations. Timely Manner.
Very experience technicians, family run business that cares about you as a customer. Great towing experience also!
hey there mark....seen ya out in the truck a few times...keep it under 80 mph....lol
Mark, Nick, Micha, Lavonne and Mike at counter super knowledgeable and nice. Been going here for over 15 years.
I was amazed at the service. We had a lot of work done. They communicated with me and did a great job. They were just a hair over the estimate but it wasn't a surprise. I brought an inspection from another service and they told me what really needed to be done and what didn't. Another plus is that they are open…
Ultimate does a great job with all my cars over the years. They handle all the communications with my warranty company and explain everything in as mich detail as I ask for. Will go here as long as I can!
Took my car there several times this month to get fixed due to it dying while I was driving it. The first time, they tested the battery and alternator and said it was all good. I proceeded to then take it home and within that week time frame it died on me every day. I then brought it back just for them to say that…
This place is an absolute joke of a auto shop. Spent 1300 bucks here trying to get my truck fixed and they couldn’t figure it out had my vehicle for over 3 weeks never called and when I called them nothing but excuses. So I picked my vehicle up and nothing was fixed literally I call them back and I have to wait 2…
Great Service!!
Mark and his team are always friendly, fast, efficient and reasonably priced. We will not take our vehicles to anyone else.
Hands down the best. Been a long term customer both individually and with private business.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 56 | — |
| Tires | 39 | — |
| General repairs & maintenance | 39 | — |
| Brakes | 31 | — |
| Engine repair | 29 | — |
| Auto engine diagnostic | 28 | — |
| Steering & suspension repair | 20 | — |
| Transmission | 17 | — |
