Experts Reviews · Company report
Ultimate Automotive Service Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%21+1.5Craft & service penalty89−1.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Ultimate Automotive Service Center

Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #353Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.8★ from 970 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ultimate Automotive Service Center is better than 90% of auto repair shops.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ultimate Automotive Service Center is better than 88% of auto repair shops.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ultimate Automotive Service Center is better than 89% of auto repair shops.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ultimate Automotive Service Center is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ultimate Automotive Service Center is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ultimate Automotive Service Center is better than 21% of auto repair shops.D
21

Reviews for your job

Customers hired Ultimate Automotive Service Center for 8 kinds of job.

Ultimate Automotive Service Center for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#39 / 449
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 31 Google reviews tagged “Brakes” · showing 20

M0r4HeiZ2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Mark and his team over at Ultimate Auto

Great priceTransmissionCarburetor cleaningAuto body & trim repair
Mark3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

They pointed out that the brakes looked okay. But there is still some noise’s coming when you apply the brakes. Will wait see after a couple of weeks.

Reasonable priceTiresBrakes
Jackie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Mark & his crew at Ultimate have been the best shop to work with.We love the staff!

Reasonable priceTiresBrakes
Randy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ultimate Automotive provides outstanding service and I highly recommend them. Timely, friendly service and great communication. 👍

Reasonable priceBrakesService not listed
Peter1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great spot to bring your car if your having problems. They took care of everything within half a day and their Tow guy is super nice!

Reasonable priceBrakesService not listed
Daniel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

No frills; quality work for a reasonable price. Staff and technicians are friendly and responsive. They don’t seem to try and upsell you on things you don’t need and will let you know where you can save some money. I take all my vehicles here now.

Reasonable priceBrakes
Colin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I've taken many different vehicles here throughout the years. They've always had fast, great service and a knowledgable staff.

Reasonable priceTiresBrakesService not listed
Michelle10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great place to take vehicles. They are honest and upfront. Definitely recommend.

Reasonable priceVehicle InspectionBrakesService not listed
Julie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Ultimate Automotive always goes the extra mile in their service. This last time we were there, they checked our brakes for a very reasonable price after a minor car accident, and it was on a short notice. Really appreciate their professionalism!

Great priceBrakes
Kayceena6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Been going here for well over 15 years and everytime with excellent services and prices. They always know how to make me feel like family and knowledgeable about cars. Mostly because they like working on my favorite vehicle to keep her running well for us. I am proud of this company and wont go anywhere else for services. :)

Great priceGeneral repairs & maintenanceAuto A/C rechargeTire rotations
Yayun7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

🏆In 33 years of coming to Ultimate, they always send me out the door grateful that men with knowledge and integrity are here. My most recent experience in November 2025 added to my history of satisfaction. They do a great job at fixing what’s broken. They offer consultative advice and no unpleasant surprises. All…

Reasonable priceBrakesOil change
Bill11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Very professional and timely. Been going there for years. Work always done right and very affordable. You will be well taken care of

Reasonable priceElectrical repairAir & cabin filter replacementExhaust+ Punctuality+ Quality+ Professionalism
Lea2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

They go above and beyond! I will always go here first based on their service and their extremely competitive pricing.

Great priceAuto body & trim repairAuto brake repairBrakes
Cindy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

It was great...went in for car HVAC and they fixed plus a whole lot more...hotter done...thank you... And it was Merry Christmas to my husband and me!

Reasonable priceGeneral repairs & maintenanceAuto brake repairVehicle Inspection
Dennis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I have brought my cars to Ultimate Auto for many years and have always been happy with their work, and their great communications.

Great priceAuto battery replacementAuto engine diagnosticAuto brake repair
Casey8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great service. Honest and open on Saturday

Brakes
Kevin14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Easy to work with, quality work at a great price!

Reasonable priceCar towingBrakes
n1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

hey there mark....seen ya out in the truck a few times...keep it under 80 mph....lol

Auto A/C rechargeAuto battery maintenanceAuto battery replacement
GabeLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was amazed at the service. We had a lot of work done. They communicated with me and did a great job. They were just a hair over the estimate but it wasn't a surprise. I brought an inspection from another service and they told me what really needed to be done and what didn't. Another plus is that they are open…

Auto battery maintenanceAuto battery replacementAuto brake repair
MatthewLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ultimate does a great job with all my cars over the years. They handle all the communications with my warranty company and explain everything in as mich detail as I ask for. Will go here as long as I can!

A/C installation & repairAuto brake replacementAuto exhaust system repair

Show more brakes reviews (11 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 59%Overpriced 1%Not sure 4%

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