How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%21+1.5Craft & service penalty89−1.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREUltimate Automotive Service Center
Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #353Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.8★ from 970 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Ultimate Automotive Service Center for 8 kinds of job.
Ultimate Automotive Service Center for brakes
Clear ✕All 31 Google reviews tagged “Brakes”
Mark and his team over at Ultimate Auto
They pointed out that the brakes looked okay. But there is still some noise’s coming when you apply the brakes. Will wait see after a couple of weeks.
Mark & his crew at Ultimate have been the best shop to work with.We love the staff!
Ultimate Automotive provides outstanding service and I highly recommend them. Timely, friendly service and great communication. 👍
Great spot to bring your car if your having problems. They took care of everything within half a day and their Tow guy is super nice!
No frills; quality work for a reasonable price. Staff and technicians are friendly and responsive. They don’t seem to try and upsell you on things you don’t need and will let you know where you can save some money. I take all my vehicles here now.
I've taken many different vehicles here throughout the years. They've always had fast, great service and a knowledgable staff.
Great place to take vehicles. They are honest and upfront. Definitely recommend.
Ultimate Automotive always goes the extra mile in their service. This last time we were there, they checked our brakes for a very reasonable price after a minor car accident, and it was on a short notice. Really appreciate their professionalism!
Been going here for well over 15 years and everytime with excellent services and prices. They always know how to make me feel like family and knowledgeable about cars. Mostly because they like working on my favorite vehicle to keep her running well for us. I am proud of this company and wont go anywhere else for services. :)
🏆In 33 years of coming to Ultimate, they always send me out the door grateful that men with knowledge and integrity are here. My most recent experience in November 2025 added to my history of satisfaction. They do a great job at fixing what’s broken. They offer consultative advice and no unpleasant surprises. All…
Very professional and timely. Been going there for years. Work always done right and very affordable. You will be well taken care of
They go above and beyond! I will always go here first based on their service and their extremely competitive pricing.
It was great...went in for car HVAC and they fixed plus a whole lot more...hotter done...thank you... And it was Merry Christmas to my husband and me!
I have brought my cars to Ultimate Auto for many years and have always been happy with their work, and their great communications.
Great service. Honest and open on Saturday
Easy to work with, quality work at a great price!
hey there mark....seen ya out in the truck a few times...keep it under 80 mph....lol
I was amazed at the service. We had a lot of work done. They communicated with me and did a great job. They were just a hair over the estimate but it wasn't a surprise. I brought an inspection from another service and they told me what really needed to be done and what didn't. Another plus is that they are open…
Ultimate does a great job with all my cars over the years. They handle all the communications with my warranty company and explain everything in as mich detail as I ask for. Will go here as long as I can!
Mark and his team are always friendly, fast, efficient and reasonably priced. We will not take our vehicles to anyone else.
I have been having my vehicles serviced here for at least 3 years. The service is friendly and reliable. I'm so happy to have found a place I can depend on for my auto needs.
Hands down the best. Been a long term customer both individually and with private business.
AMAZING! MY CAR RUNS LIKE BRAND NEW! The professional team, promises kept, timely repairs and kept me informed. I recently moved back to Des Moines and have found my go to place for all my automotive needs. Thank you so much!
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 56 | — |
| Tires | 39 | — |
| General repairs & maintenance | 39 | — |
| Brakes | 31 | — |
| Engine repair | 29 | — |
| Auto engine diagnostic | 28 | — |
| Steering & suspension repair | 20 | — |
| Transmission | 17 | — |
