How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%21+1.5Craft & service penalty89−1.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREUltimate Automotive Service Center
Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #353Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.8★ from 970 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Ultimate Automotive Service Center for 8 kinds of job.
Ultimate Automotive Service Center for engine repair
Clear ✕All 29 Google reviews tagged “Engine repair”
Mark and his team over at Ultimate Auto
Great service, towing, and got us to the airport for a rental. All on a Saturday.
Got my car in immediately and sooner than the time promised. As a household of 4 with only access to 1 vehicle this was appreciated.
Very happy with the work that was done. Reasonable price. Fixed my car fast. Will go back if I ever need anything else fixed.
I brought my truck in because it randomly started shifting weird. They did a full inspection on my F150. They found that the transmission was fine but my timing chain and cam phasers needed to be replaced. After about a week of them having my truck and dealing with the aftermarket warranty company, I got my truck…
Very professional and timely. Been going there for years. Work always done right and very affordable. You will be well taken care of
I was told by another auto service needed a new engine had a bad cylinder ultimate told me all it needs is valve spring was happy with 545 bill the other place wanted 20,000 for new engine replace ment very happy thanks ultimate automotive
We have been using Ultimate for quite some time now! They are fast friendly and very competitive on pricing! This is a business you can trust!! They are a great team and have always taken care of us!! Thank you!!
We put complete trust in this family owned business for most of our service needs. Mark & Mike could not be more personable , informative & professional, especially when we pulled in with our used RV!
Great place super friendly people and fast turnaround
You will not find a better auto shop in the metro. Honest affordable, and get the job done correct and fast. The Manager Mark is the best. Highly recommend
hey there mark....seen ya out in the truck a few times...keep it under 80 mph....lol
Dont let the busy lot deter you. They're busy for a reason. I can't say enough good about these guys. While it took a bit to get in, Mark, Nick, and their team did everything they could to take care of me. I unfortunately had some warranty work due to some parts failures, but they went above and beyond to take care…
I was amazed at the service. We had a lot of work done. They communicated with me and did a great job. They were just a hair over the estimate but it wasn't a surprise. I brought an inspection from another service and they told me what really needed to be done and what didn't. Another plus is that they are open…
Ultimate does a great job with all my cars over the years. They handle all the communications with my warranty company and explain everything in as mich detail as I ask for. Will go here as long as I can!
Great service and turn around. They have three of the best Techs in the area: Kris, Tyler, and Cole. Ask for them - they do the best work and you can tell they came from a real solid leader before joining Ultimate. They treat the customer like they matter! Most shops today they won't even recognize you when you come back to pick your car up!
Great family business ! Good service at very reasonable prices! Have used them for years!
We were just arriving in DesMoines from LeMars on Friday late afternoon and had engine trouble just off the interstate, and our car lost all power at a stop light. I called to see if they could repair. Sent a tow truck, car was repaired by the next morning. They called three times to update me. They were fantastic and car runs perfect!
Hands down the best. Been a long term customer both individually and with private business.
Best place for auto repair in Urbandale. Great hours and fast, dependable service. Mark is very knowledgeable and can explain what is wrong with your car in a way you can understand it. So happy I found these guys. Highly recommend them.
I have been a customer of Ultimate Automotive for over 20 years. The company is run by Mark along with the help of his dad, which makes it a family business. The thing about Ultimate Automotive, is your treated like family. I could not be more pleased with the service that I have received for all of the cars that…
They did a great job, been doing business with them for 30 years.
Mark came out on I-80 at 6pm Saturday night and towed my large SUV back to shop. Completed analysis on Sunday (transmission shot). Ordered rebuilt Monday AM and stayed until 11pm Monday and delivered it to our Hotel Tuesday AM. He had told us possibly Wednesday and then turned it around for Tuesday AM for us to…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 56 | — |
| Tires | 39 | — |
| General repairs & maintenance | 39 | — |
| Brakes | 31 | — |
| Engine repair | 29 | — |
| Auto engine diagnostic | 28 | — |
| Steering & suspension repair | 20 | — |
| Transmission | 17 | — |
