Experts Reviews · Company report
Ultimate Automotive Service Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%21+1.5Craft & service penalty89−1.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Ultimate Automotive Service Center

Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #353Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.8★ from 970 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ultimate Automotive Service Center is better than 90% of auto repair shops.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ultimate Automotive Service Center is better than 88% of auto repair shops.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ultimate Automotive Service Center is better than 89% of auto repair shops.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ultimate Automotive Service Center is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ultimate Automotive Service Center is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ultimate Automotive Service Center is better than 21% of auto repair shops.D
21

Reviews for your job

Customers hired Ultimate Automotive Service Center for 8 kinds of job.

Ultimate Automotive Service Center for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.39
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#170 / 442
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 39 Google reviews tagged “General repairs & maintenance” · showing 20

M0r4HeiZ2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Mark and his team over at Ultimate Auto

Great priceTransmissionCarburetor cleaningAuto body & trim repair
Mike3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Had a problem with an emission warning light. Turned out to be a wiring problem. Quick repair and back on the road. Great experience.

Reasonable priceGeneral repairs & maintenance
AndrewLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Ultimate Automotive has been one of my most trusted shops for a very long time. From installing performance exhaust on my Firebird nearly 20 years ago to just last week when they fixed my wife's alternator (and found the cause, which was another concern, oil level kept dropping slowly, but didn't appear to be…

Great priceExhaustSteering & suspension repairGeneral repairs & maintenance
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Prompt service, friendly owner and techs, cost effective.

Great priceGeneral repairs & maintenance
PegLocal Guide · 173 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Ultimate Automotive was quick to respond when I needed help with a car issue. Everyone was friendly and helpful. All services were explained thoroughly and approved before hand. Definitely recommend this company!

Reasonable priceGeneral repairs & maintenanceOil change
SimpleLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I've gone here a few times now and it's been fantastic every time

Steering & suspension repairGeneral repairs & maintenanceElectrical
Spencer14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very happy with the work that was done. Reasonable price. Fixed my car fast. Will go back if I ever need anything else fixed.

Great priceGeneral repairs & maintenanceEngine repair
Kayceena6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Been going here for well over 15 years and everytime with excellent services and prices. They always know how to make me feel like family and knowledgeable about cars. Mostly because they like working on my favorite vehicle to keep her running well for us. I am proud of this company and wont go anywhere else for services. :)

Great priceGeneral repairs & maintenanceAuto A/C rechargeTire rotations
Jake1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great shop that got me all fixed up the same day I brought it in since I was passing through town and was having vehicle issues. If they were closer to me I’d go to them every time I had a problem! They even fed me some good barbecue while I waited😂

Great priceGeneral repairs & maintenanceVehicle InspectionService not listed
Bill11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Very professional and timely. Been going there for years. Work always done right and very affordable. You will be well taken care of

Reasonable priceElectrical repairAir & cabin filter replacementExhaust+ Punctuality+ Quality+ Professionalism
ironduke232 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Mike and Mark are the best! Really got me out of a jam when I had nowhere else to turn. They took a chance on me when they didn't even know me. They do quality work and can be trusted. Car service for bigger jobs as well.

Reasonable priceTiresGeneral repairs & maintenanceAuto engine diagnostic
Cindy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

It was great...went in for car HVAC and they fixed plus a whole lot more...hotter done...thank you... And it was Merry Christmas to my husband and me!

Reasonable priceGeneral repairs & maintenanceAuto brake repairVehicle Inspection
Jay9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We have been using Ultimate for quite some time now! They are fast friendly and very competitive on pricing! This is a business you can trust!! They are a great team and have always taken care of us!! Thank you!!

Great priceGeneral repairs & maintenanceAuto engine diagnosticEngine repair
Judi12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We put complete trust in this family owned business for most of our service needs. Mark & Mike could not be more personable , informative & professional, especially when we pulled in with our used RV!

Auto engine diagnosticEngine repairGeneral repairs & maintenance
MattLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Dennis and team are great to work with and very knowledgeable. Very down to earth people and it's fixed correctly the first time in timely fashion. I appreciate the service offered by Ultimate Automotive and will definitely be back!

General repairs & maintenanceAuto engine diagnostic
adrian9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

You will not find a better auto shop in the metro. Honest affordable, and get the job done correct and fast. The Manager Mark is the best. Highly recommend

Electrical repairTiresAuto battery replacement
n1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

hey there mark....seen ya out in the truck a few times...keep it under 80 mph....lol

Auto A/C rechargeAuto battery maintenanceAuto battery replacement
LLABLocal Guide · 145 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Mark, Nick, Micha, Lavonne and Mike at counter super knowledgeable and nice. Been going here for over 15 years.

Auto maintenanceGeneral repairs & maintenance
GabeLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was amazed at the service. We had a lot of work done. They communicated with me and did a great job. They were just a hair over the estimate but it wasn't a surprise. I brought an inspection from another service and they told me what really needed to be done and what didn't. Another plus is that they are open…

Auto battery maintenanceAuto battery replacementAuto brake repair
Janae2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been taking my cars here for YEARS! Mark, Mel and the whole crew at Ultimate Automotive are unmatched. I have brought many issues to this team (damaged radiator, electrical/battery issues, tires, transmission, alignment, towing, etc.) and they are upfront about costs, timing, and labor. I always get honest…

Auto battery replacementElectricalGeneral repairs & maintenance

Show more general repairs & maintenance reviews (19 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 59%Overpriced 1%Not sure 4%

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