How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%21+1.5Craft & service penalty89−1.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREUltimate Automotive Service Center
Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #353Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.8★ from 970 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Ultimate Automotive Service Center for 8 kinds of job.
Ultimate Automotive Service Center for general repairs & maintenance
Clear ✕All 39 Google reviews tagged “General repairs & maintenance”
Mark and his team over at Ultimate Auto
Had a problem with an emission warning light. Turned out to be a wiring problem. Quick repair and back on the road. Great experience.
Ultimate Automotive has been one of my most trusted shops for a very long time. From installing performance exhaust on my Firebird nearly 20 years ago to just last week when they fixed my wife's alternator (and found the cause, which was another concern, oil level kept dropping slowly, but didn't appear to be…
Prompt service, friendly owner and techs, cost effective.
Ultimate Automotive was quick to respond when I needed help with a car issue. Everyone was friendly and helpful. All services were explained thoroughly and approved before hand. Definitely recommend this company!
I've gone here a few times now and it's been fantastic every time
Very happy with the work that was done. Reasonable price. Fixed my car fast. Will go back if I ever need anything else fixed.
Been going here for well over 15 years and everytime with excellent services and prices. They always know how to make me feel like family and knowledgeable about cars. Mostly because they like working on my favorite vehicle to keep her running well for us. I am proud of this company and wont go anywhere else for services. :)
Great shop that got me all fixed up the same day I brought it in since I was passing through town and was having vehicle issues. If they were closer to me I’d go to them every time I had a problem! They even fed me some good barbecue while I waited😂
Very professional and timely. Been going there for years. Work always done right and very affordable. You will be well taken care of
Mike and Mark are the best! Really got me out of a jam when I had nowhere else to turn. They took a chance on me when they didn't even know me. They do quality work and can be trusted. Car service for bigger jobs as well.
It was great...went in for car HVAC and they fixed plus a whole lot more...hotter done...thank you... And it was Merry Christmas to my husband and me!
We have been using Ultimate for quite some time now! They are fast friendly and very competitive on pricing! This is a business you can trust!! They are a great team and have always taken care of us!! Thank you!!
We put complete trust in this family owned business for most of our service needs. Mark & Mike could not be more personable , informative & professional, especially when we pulled in with our used RV!
Dennis and team are great to work with and very knowledgeable. Very down to earth people and it's fixed correctly the first time in timely fashion. I appreciate the service offered by Ultimate Automotive and will definitely be back!
You will not find a better auto shop in the metro. Honest affordable, and get the job done correct and fast. The Manager Mark is the best. Highly recommend
hey there mark....seen ya out in the truck a few times...keep it under 80 mph....lol
Mark, Nick, Micha, Lavonne and Mike at counter super knowledgeable and nice. Been going here for over 15 years.
I was amazed at the service. We had a lot of work done. They communicated with me and did a great job. They were just a hair over the estimate but it wasn't a surprise. I brought an inspection from another service and they told me what really needed to be done and what didn't. Another plus is that they are open…
I have been taking my cars here for YEARS! Mark, Mel and the whole crew at Ultimate Automotive are unmatched. I have brought many issues to this team (damaged radiator, electrical/battery issues, tires, transmission, alignment, towing, etc.) and they are upfront about costs, timing, and labor. I always get honest…
Ultimate does a great job with all my cars over the years. They handle all the communications with my warranty company and explain everything in as mich detail as I ask for. Will go here as long as I can!
Great staff and communication with customers along with fair prices!
Honest and Integrity, I’m so thrilled to find you so close to us, The Best!!
Very nice very helpful even with warranties they call the company and then contact you before any prior work is done,!!!! I understand the labor is a little expensive but thank God I had a credit card
Mark and his team are always friendly, fast, efficient and reasonably priced. We will not take our vehicles to anyone else.
Great service and turn around. They have three of the best Techs in the area: Kris, Tyler, and Cole. Ask for them - they do the best work and you can tell they came from a real solid leader before joining Ultimate. They treat the customer like they matter! Most shops today they won't even recognize you when you come back to pick your car up!
Hands down the best. Been a long term customer both individually and with private business.
I discovered this business when I needed my daughter's car towed a few years ago. On my first few visits they went above and beyond and I thought I had found a automotive repair place I could trust. However, in the last year their service has been hit or miss and I got the feeling a couple times that I might be…
What a great feeling to know you can trust Ultimate Automotive our vehicles repairs.
I have been a customer of Ultimate Automotive for over 20 years. The company is run by Mark along with the help of his dad, which makes it a family business. The thing about Ultimate Automotive, is your treated like family. I could not be more pleased with the service that I have received for all of the cars that…
They always tell you upfront what needs to be done with a quote. And they are reasonably priced. We have taken all our vehicles to Ultimate for 24 years and never had one bad experience.
Before a boat towing trip to Northern MN, we get our 2006 SUV checked for the long haul. We've been with Ultimate for over 15 years and Mark and his crew gives us the peace of mind needed for the trip. Kudo's Maggie
Always satisfied with the service and their employees
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 56 | — |
| Tires | 39 | — |
| General repairs & maintenance | 39 | — |
| Brakes | 31 | — |
| Engine repair | 29 | — |
| Auto engine diagnostic | 28 | — |
| Steering & suspension repair | 20 | — |
| Transmission | 17 | — |
