Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Ultimate Automotive Service Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%21+1.5Craft & service penalty89−1.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Ultimate Automotive Service Center

Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #353Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.8★ from 970 Google reviews

📞 Call (515) 270-2096Request a call backWebsite ↗

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ultimate Automotive Service Center is better than 90% of auto repair shops.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ultimate Automotive Service Center is better than 88% of auto repair shops.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ultimate Automotive Service Center is better than 89% of auto repair shops.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ultimate Automotive Service Center is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ultimate Automotive Service Center is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ultimate Automotive Service Center is better than 21% of auto repair shops.D
21

Reviews for your job

Customers hired Ultimate Automotive Service Center for 8 kinds of job.

Ultimate Automotive Service Center for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.56
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#188 / 484
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 56 Google reviews tagged “Oil change” · showing 20

M0r4HeiZ2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Mark and his team over at Ultimate Auto

Great priceTransmissionCarburetor cleaningAuto body & trim repair
Maleena7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Best shop I've been to! Everyone is very helpful, and they don't make you feel stupid for not understanding cars. Have been going here for years, and even though it's a 45 min drive now, I will keep coming back!

Great priceOil change
K8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I have went to this shop for many years.They are a good and honest company and will help you with what ever you need.

Reasonable priceOil change
Erik15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great people to work with. Great communication and service. They just do good work and are kind and friendly. Able to squeeze me in on short notice.

Reasonable priceOil changeService not listed
Stephen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great, reliable and friendly service! Also got advanced notice of repairs that will be needed soon. Very useful for budgeting purposes!

Auto battery replacementAuto brake repairOil change
Molly9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

This automotive place runs like a smooth machine. They are courteous and tell you exactly what tests they have to run and the results. This was my first experience after recommendation from others and it won’t be my last.

Reasonable priceOil change
LarryLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

They are honest and reasonably priced. Always have done a great job for me.

Reasonable priceOil change
Gary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Sure glad I found Ultimate Automotive. Very thorough and professional!

Reasonable priceOil change
PegLocal Guide · 173 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Ultimate Automotive was quick to respond when I needed help with a car issue. Everyone was friendly and helpful. All services were explained thoroughly and approved before hand. Definitely recommend this company!

Reasonable priceGeneral repairs & maintenanceOil change
Kenneth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Great service great people to work with

Great priceOil change
Felecia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I had a very good experience @ Ultimate Automotive Service Center. I spoke to Nick prior to my visit. He was very nice and spoke calmly to me. Customer service at Ultimate is excellent. I received a very good service, their job done on my car was excellent. I can choose them any day. Now my car is driving smoothly,…

Great priceExhaustOil change
Payton2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They were able to get me in the same day I called, which was extremely helpful. Very nice people there, I would recommend.

Reasonable priceOil change
Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent customer service from the moment I scheduled appointment through through the pick up. Communication along the way during the vehicle diagnosis and repair. They worked hard on figuring out what the issue was. The price was much less than I had expected for the amount of time he spent with my vehicle.

Great priceAuto engine diagnosticOil change
Evan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Ultimate Automotive was a HUGE help when I had a serious oil leak on I-80 during a cross-country move. I was able to get my car in, diagnosed, and oil replenished within an hour of my check engine light coming on. I highly recommend this shop for its quick service and attention on short notice. 5 stars!

Great priceOil change
Karen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Fast service and did what I asked. Thanks.

Reasonable priceVehicle InspectionAuto maintenanceOil change
David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Fast, friendly service. Very attentive to detail. I went in for a brake inspection. Brakes were good. They noticed I was close to needing an oil change by my windshield sticker. They did my oil change for a very good price. They will be my go-to now for my auto service and repair.

Great priceAuto brake repairOil change
Kayceena6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Been going here for well over 15 years and everytime with excellent services and prices. They always know how to make me feel like family and knowledgeable about cars. Mostly because they like working on my favorite vehicle to keep her running well for us. I am proud of this company and wont go anywhere else for services. :)

Great priceGeneral repairs & maintenanceAuto A/C rechargeTire rotations
Nolan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Always gets my car done quick. I’ve been going to Ultimate for years now and have never had an issue.

Great priceTiresOil change
Yayun7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

🏆In 33 years of coming to Ultimate, they always send me out the door grateful that men with knowledge and integrity are here. My most recent experience in November 2025 added to my history of satisfaction. They do a great job at fixing what’s broken. They offer consultative advice and no unpleasant surprises. All…

Reasonable priceBrakesOil change
Max3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Always friendly and knowledgeable and concerned about the needs of their customers.

Reasonable priceTransmissionOil change

Show more oil change reviews (36 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 59%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Oil change56—
Tires39—
General repairs & maintenance39—
Brakes31—
Engine repair29—
Auto engine diagnostic28—
Steering & suspension repair20—
Transmission17—

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