Experts Reviews · Company report
Ultimate Automotive Service Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%21+1.5Craft & service penalty89−1.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Ultimate Automotive Service Center

Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #353Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.8★ from 970 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ultimate Automotive Service Center is better than 90% of auto repair shops.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ultimate Automotive Service Center is better than 88% of auto repair shops.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ultimate Automotive Service Center is better than 89% of auto repair shops.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ultimate Automotive Service Center is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ultimate Automotive Service Center is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ultimate Automotive Service Center is better than 21% of auto repair shops.D
21

Reviews for your job

Customers hired Ultimate Automotive Service Center for 8 kinds of job.

Ultimate Automotive Service Center for oil change

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Jobs reviewedHow many Google reviews are tagged with this job.56
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#188 / 484
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 56 Google reviews tagged “Oil change” · showing 40

M0r4HeiZ2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Mark and his team over at Ultimate Auto

Great priceTransmissionCarburetor cleaningAuto body & trim repair
Maleena7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Best shop I've been to! Everyone is very helpful, and they don't make you feel stupid for not understanding cars. Have been going here for years, and even though it's a 45 min drive now, I will keep coming back!

Great priceOil change
K8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I have went to this shop for many years.They are a good and honest company and will help you with what ever you need.

Reasonable priceOil change
Erik15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great people to work with. Great communication and service. They just do good work and are kind and friendly. Able to squeeze me in on short notice.

Reasonable priceOil changeService not listed
Stephen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great, reliable and friendly service! Also got advanced notice of repairs that will be needed soon. Very useful for budgeting purposes!

Auto battery replacementAuto brake repairOil change
Molly9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

This automotive place runs like a smooth machine. They are courteous and tell you exactly what tests they have to run and the results. This was my first experience after recommendation from others and it won’t be my last.

Reasonable priceOil change
LarryLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

They are honest and reasonably priced. Always have done a great job for me.

Reasonable priceOil change
Gary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Sure glad I found Ultimate Automotive. Very thorough and professional!

Reasonable priceOil change
PegLocal Guide · 173 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Ultimate Automotive was quick to respond when I needed help with a car issue. Everyone was friendly and helpful. All services were explained thoroughly and approved before hand. Definitely recommend this company!

Reasonable priceGeneral repairs & maintenanceOil change
Kenneth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Great service great people to work with

Great priceOil change
Felecia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I had a very good experience @ Ultimate Automotive Service Center. I spoke to Nick prior to my visit. He was very nice and spoke calmly to me. Customer service at Ultimate is excellent. I received a very good service, their job done on my car was excellent. I can choose them any day. Now my car is driving smoothly,…

Great priceExhaustOil change
Payton2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They were able to get me in the same day I called, which was extremely helpful. Very nice people there, I would recommend.

Reasonable priceOil change
Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent customer service from the moment I scheduled appointment through through the pick up. Communication along the way during the vehicle diagnosis and repair. They worked hard on figuring out what the issue was. The price was much less than I had expected for the amount of time he spent with my vehicle.

Great priceAuto engine diagnosticOil change
Evan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Ultimate Automotive was a HUGE help when I had a serious oil leak on I-80 during a cross-country move. I was able to get my car in, diagnosed, and oil replenished within an hour of my check engine light coming on. I highly recommend this shop for its quick service and attention on short notice. 5 stars!

Great priceOil change
Karen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Fast service and did what I asked. Thanks.

Reasonable priceVehicle InspectionAuto maintenanceOil change
David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Fast, friendly service. Very attentive to detail. I went in for a brake inspection. Brakes were good. They noticed I was close to needing an oil change by my windshield sticker. They did my oil change for a very good price. They will be my go-to now for my auto service and repair.

Great priceAuto brake repairOil change
Kayceena6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Been going here for well over 15 years and everytime with excellent services and prices. They always know how to make me feel like family and knowledgeable about cars. Mostly because they like working on my favorite vehicle to keep her running well for us. I am proud of this company and wont go anywhere else for services. :)

Great priceGeneral repairs & maintenanceAuto A/C rechargeTire rotations
Nolan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Always gets my car done quick. I’ve been going to Ultimate for years now and have never had an issue.

Great priceTiresOil change
Yayun7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

🏆In 33 years of coming to Ultimate, they always send me out the door grateful that men with knowledge and integrity are here. My most recent experience in November 2025 added to my history of satisfaction. They do a great job at fixing what’s broken. They offer consultative advice and no unpleasant surprises. All…

Reasonable priceBrakesOil change
Max3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Always friendly and knowledgeable and concerned about the needs of their customers.

Reasonable priceTransmissionOil change
Bill11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Very professional and timely. Been going there for years. Work always done right and very affordable. You will be well taken care of

Reasonable priceElectrical repairAir & cabin filter replacementExhaust+ Punctuality+ Quality+ Professionalism
Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Got me in on short notice and was done when I need

Reasonable priceTire rotationsOil change
ironduke232 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Mike and Mark are the best! Really got me out of a jam when I had nowhere else to turn. They took a chance on me when they didn't even know me. They do quality work and can be trusted. Car service for bigger jobs as well.

Reasonable priceTiresGeneral repairs & maintenanceAuto engine diagnostic
Rachel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Ultimate Automotive did a great job with my car! Excellent communication and customer service! Always great service every time

Great priceAir & cabin filter replacementOil change
Meredith3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Helpful and friendly thanks Nick and team

Reasonable priceTiresVehicle InspectionAuto tire replacement
jason3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Quick service, reasonably priced, they accidentally overcharged and fixed it immediately. So thankful I have a trustworthy and dependable mechanic shop to take my vehicles to.

Reasonable priceAuto battery replacementAuto battery maintenanceOil change
Joan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

I have taken my cars to Ultimate for years, because of the professional service I have always received. Very friendly atmosphere too, as I often wait for my vehicle during an oil change.

Reasonable priceAuto battery replacementOil changeService not listed
TomLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Honest shop who listened to my issue and didn’t try to “create” a problem. Diagnosed my leak and changed my oil fur a reasonable price, my son and I both bring our cars here and have been extremely satisfied. .

Great priceOil change
Cindy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

It was great...went in for car HVAC and they fixed plus a whole lot more...hotter done...thank you... And it was Merry Christmas to my husband and me!

Reasonable priceGeneral repairs & maintenanceAuto brake repairVehicle Inspection
Julie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

My oil light came on occasionally on long trips when oil wasn’t low. Dennis P knew a lot about this issue with Subaru Foresters and helped me know how to manage it in the future. He was very helpful!

Great priceOil changeService not listed
Jay9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We have been using Ultimate for quite some time now! They are fast friendly and very competitive on pricing! This is a business you can trust!! They are a great team and have always taken care of us!! Thank you!!

Great priceGeneral repairs & maintenanceAuto engine diagnosticEngine repair
AshleyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

12/10! They were able to accommodate a change in my schedule to get my vehicle in the shop. Their prices were shockingly affordable compared to other oil changes I have had in the past. I will be returning! They didn't try to upsell me on crap I didn't need. I asked them to check my tires if they needed rotated and…

Great priceOil change
Judi12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We put complete trust in this family owned business for most of our service needs. Mark & Mike could not be more personable , informative & professional, especially when we pulled in with our used RV!

Auto engine diagnosticEngine repairGeneral repairs & maintenance
SusanLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service and good people!

Great priceTire rotationsOil change
n1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

hey there mark....seen ya out in the truck a few times...keep it under 80 mph....lol

Auto A/C rechargeAuto battery maintenanceAuto battery replacement
Janae2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been taking my cars here for YEARS! Mark, Mel and the whole crew at Ultimate Automotive are unmatched. I have brought many issues to this team (damaged radiator, electrical/battery issues, tires, transmission, alignment, towing, etc.) and they are upfront about costs, timing, and labor. I always get honest…

Auto battery replacementElectricalGeneral repairs & maintenance
MatthewLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ultimate does a great job with all my cars over the years. They handle all the communications with my warranty company and explain everything in as mich detail as I ask for. Will go here as long as I can!

A/C installation & repairAuto brake replacementAuto exhaust system repair
Chase3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great staff and communication with customers along with fair prices!

Car towingGeneral repairs & maintenanceOil change
RenaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Mark and his team are always friendly, fast, efficient and reasonably priced. We will not take our vehicles to anyone else.

Auto battery maintenanceAuto maintenanceBrakes
Joel12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service and turn around. They have three of the best Techs in the area: Kris, Tyler, and Cole. Ask for them - they do the best work and you can tell they came from a real solid leader before joining Ultimate. They treat the customer like they matter! Most shops today they won't even recognize you when you come back to pick your car up!

Auto brake repairEngine repairGeneral repairs & maintenance

Show more oil change reviews (16 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 59%Overpriced 1%Not sure 4%

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