How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%21+1.5Craft & service penalty89−1.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREUltimate Automotive Service Center
Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #353Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.8★ from 970 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Ultimate Automotive Service Center for 8 kinds of job.
Ultimate Automotive Service Center for oil change
Clear ✕All 56 Google reviews tagged “Oil change” · showing 40
Mark and his team over at Ultimate Auto
Best shop I've been to! Everyone is very helpful, and they don't make you feel stupid for not understanding cars. Have been going here for years, and even though it's a 45 min drive now, I will keep coming back!
I have went to this shop for many years.They are a good and honest company and will help you with what ever you need.
Great people to work with. Great communication and service. They just do good work and are kind and friendly. Able to squeeze me in on short notice.
Great, reliable and friendly service! Also got advanced notice of repairs that will be needed soon. Very useful for budgeting purposes!
This automotive place runs like a smooth machine. They are courteous and tell you exactly what tests they have to run and the results. This was my first experience after recommendation from others and it won’t be my last.
They are honest and reasonably priced. Always have done a great job for me.
Sure glad I found Ultimate Automotive. Very thorough and professional!
Ultimate Automotive was quick to respond when I needed help with a car issue. Everyone was friendly and helpful. All services were explained thoroughly and approved before hand. Definitely recommend this company!
Great service great people to work with
I had a very good experience @ Ultimate Automotive Service Center. I spoke to Nick prior to my visit. He was very nice and spoke calmly to me. Customer service at Ultimate is excellent. I received a very good service, their job done on my car was excellent. I can choose them any day. Now my car is driving smoothly,…
They were able to get me in the same day I called, which was extremely helpful. Very nice people there, I would recommend.
Excellent customer service from the moment I scheduled appointment through through the pick up. Communication along the way during the vehicle diagnosis and repair. They worked hard on figuring out what the issue was. The price was much less than I had expected for the amount of time he spent with my vehicle.
Ultimate Automotive was a HUGE help when I had a serious oil leak on I-80 during a cross-country move. I was able to get my car in, diagnosed, and oil replenished within an hour of my check engine light coming on. I highly recommend this shop for its quick service and attention on short notice. 5 stars!
Fast service and did what I asked. Thanks.
Fast, friendly service. Very attentive to detail. I went in for a brake inspection. Brakes were good. They noticed I was close to needing an oil change by my windshield sticker. They did my oil change for a very good price. They will be my go-to now for my auto service and repair.
Been going here for well over 15 years and everytime with excellent services and prices. They always know how to make me feel like family and knowledgeable about cars. Mostly because they like working on my favorite vehicle to keep her running well for us. I am proud of this company and wont go anywhere else for services. :)
Always gets my car done quick. I’ve been going to Ultimate for years now and have never had an issue.
🏆In 33 years of coming to Ultimate, they always send me out the door grateful that men with knowledge and integrity are here. My most recent experience in November 2025 added to my history of satisfaction. They do a great job at fixing what’s broken. They offer consultative advice and no unpleasant surprises. All…
Always friendly and knowledgeable and concerned about the needs of their customers.
Very professional and timely. Been going there for years. Work always done right and very affordable. You will be well taken care of
Got me in on short notice and was done when I need
Mike and Mark are the best! Really got me out of a jam when I had nowhere else to turn. They took a chance on me when they didn't even know me. They do quality work and can be trusted. Car service for bigger jobs as well.
Ultimate Automotive did a great job with my car! Excellent communication and customer service! Always great service every time
Helpful and friendly thanks Nick and team
Quick service, reasonably priced, they accidentally overcharged and fixed it immediately. So thankful I have a trustworthy and dependable mechanic shop to take my vehicles to.
I have taken my cars to Ultimate for years, because of the professional service I have always received. Very friendly atmosphere too, as I often wait for my vehicle during an oil change.
Honest shop who listened to my issue and didn’t try to “create” a problem. Diagnosed my leak and changed my oil fur a reasonable price, my son and I both bring our cars here and have been extremely satisfied. .
It was great...went in for car HVAC and they fixed plus a whole lot more...hotter done...thank you... And it was Merry Christmas to my husband and me!
My oil light came on occasionally on long trips when oil wasn’t low. Dennis P knew a lot about this issue with Subaru Foresters and helped me know how to manage it in the future. He was very helpful!
We have been using Ultimate for quite some time now! They are fast friendly and very competitive on pricing! This is a business you can trust!! They are a great team and have always taken care of us!! Thank you!!
12/10! They were able to accommodate a change in my schedule to get my vehicle in the shop. Their prices were shockingly affordable compared to other oil changes I have had in the past. I will be returning! They didn't try to upsell me on crap I didn't need. I asked them to check my tires if they needed rotated and…
We put complete trust in this family owned business for most of our service needs. Mark & Mike could not be more personable , informative & professional, especially when we pulled in with our used RV!
Great service and good people!
hey there mark....seen ya out in the truck a few times...keep it under 80 mph....lol
I have been taking my cars here for YEARS! Mark, Mel and the whole crew at Ultimate Automotive are unmatched. I have brought many issues to this team (damaged radiator, electrical/battery issues, tires, transmission, alignment, towing, etc.) and they are upfront about costs, timing, and labor. I always get honest…
Ultimate does a great job with all my cars over the years. They handle all the communications with my warranty company and explain everything in as mich detail as I ask for. Will go here as long as I can!
Great staff and communication with customers along with fair prices!
Mark and his team are always friendly, fast, efficient and reasonably priced. We will not take our vehicles to anyone else.
Great service and turn around. They have three of the best Techs in the area: Kris, Tyler, and Cole. Ask for them - they do the best work and you can tell they came from a real solid leader before joining Ultimate. They treat the customer like they matter! Most shops today they won't even recognize you when you come back to pick your car up!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 56 | — |
| Tires | 39 | — |
| General repairs & maintenance | 39 | — |
| Brakes | 31 | — |
| Engine repair | 29 | — |
| Auto engine diagnostic | 28 | — |
| Steering & suspension repair | 20 | — |
| Transmission | 17 | — |