How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%21+1.5Craft & service penalty89−1.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREUltimate Automotive Service Center
Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #353Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.8★ from 970 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Ultimate Automotive Service Center for 8 kinds of job.
Ultimate Automotive Service Center for tires
Clear ✕All 39 Google reviews tagged “Tires”
Mark and his team over at Ultimate Auto
They pointed out that the brakes looked okay. But there is still some noise’s coming when you apply the brakes. Will wait see after a couple of weeks.
Mark & his crew at Ultimate have been the best shop to work with.We love the staff!
Won’t take my cars anywhere else. Great work, trustworthy, fair priced and fast.
I was visiting the area and hit a pothole that damaged a tire beyond repair. The local VW dealer referred me to Ultimate Auto, which stepped up to provide service. The customer service and follow through were great.
Always the best and most affordable option for car service. Period.
I've taken many different vehicles here throughout the years. They've always had fast, great service and a knowledgable staff.
They found a tire for my son-in-law on a Friday evening and put it on right away - amazing!
Purchased 4 new tires!
Had an issue with a tire that other shops wouldn't fix. Noticed this place was open late until 9:00, explained the situation, and they got me right in. Very friendly, knowledgeable, and fixed the issue no problem. Grateful they were open late, and that they took the time to get the issue resolved. Thank you again!
I’ve brought in multiple cars for tire leaks, and every time the service has been quick and hassle-free. The team is efficient, professional, and always polite. They consistently take great care of my vehicles. I would absolutely recommend them!
Always gets my car done quick. I’ve been going to Ultimate for years now and have never had an issue.
Very professional and timely. Been going there for years. Work always done right and very affordable. You will be well taken care of
A+ service! Fast and always ready to work with my crazy schedule, as any other time. Staff is super knowledgeable and friendly! Great to work with!!!
Mike and Mark are the best! Really got me out of a jam when I had nowhere else to turn. They took a chance on me when they didn't even know me. They do quality work and can be trusted. Car service for bigger jobs as well.
Helpful and friendly thanks Nick and team
Had a slow leak in one of my tires. Found a screw in the tire, repaired quickly for a great price. Have had no issues with since. Never disappointed with the service I receive here.
We were getting ready to leave on vacation with our horse trailer camper, and discovered a leaking and bad tire pressure sensor. Ultimate Auto got our truck in within an hour of closing, and took extra time to make sure the new sensor was paired to our truck. We're very grateful and happy with our service
We put complete trust in this family owned business for most of our service needs. Mark & Mike could not be more personable , informative & professional, especially when we pulled in with our used RV!
You will not find a better auto shop in the metro. Honest affordable, and get the job done correct and fast. The Manager Mark is the best. Highly recommend
I was amazed at the service. We had a lot of work done. They communicated with me and did a great job. They were just a hair over the estimate but it wasn't a surprise. I brought an inspection from another service and they told me what really needed to be done and what didn't. Another plus is that they are open…
Ultimate does a great job with all my cars over the years. They handle all the communications with my warranty company and explain everything in as mich detail as I ask for. Will go here as long as I can!
Hands down the best. Been a long term customer both individually and with private business.
I discovered this business when I needed my daughter's car towed a few years ago. On my first few visits they went above and beyond and I thought I had found a automotive repair place I could trust. However, in the last year their service has been hit or miss and I got the feeling a couple times that I might be…
I have been a customer of Ultimate Automotive for over 20 years. The company is run by Mark along with the help of his dad, which makes it a family business. The thing about Ultimate Automotive, is your treated like family. I could not be more pleased with the service that I have received for all of the cars that…
They always tell you upfront what needs to be done with a quote. And they are reasonably priced. We have taken all our vehicles to Ultimate for 24 years and never had one bad experience.
My teenage daughter blew a tire in a near accident and I needed to get her a tire fast and affordable. Mark was the BEST to work with. Got us right away, spent less then he had quoted me over the phone and noticed as we were leaving that one of the tires had a nail in it. He checked it out and made sure we were safe…
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 56 | — |
| Tires | 39 | — |
| General repairs & maintenance | 39 | — |
| Brakes | 31 | — |
| Engine repair | 29 | — |
| Auto engine diagnostic | 28 | — |
| Steering & suspension repair | 20 | — |
| Transmission | 17 | — |