Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%21+1.5Craft & service penalty89−1.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREUltimate Automotive Service Center
Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #353Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.8★ from 970 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ultimate Automotive Service Center is better than 90% of auto repair shops.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ultimate Automotive Service Center is better than 88% of auto repair shops.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ultimate Automotive Service Center is better than 89% of auto repair shops.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ultimate Automotive Service Center is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ultimate Automotive Service Center is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ultimate Automotive Service Center is better than 21% of auto repair shops.D
21
Reviews for your job
Customers hired Ultimate Automotive Service Center for 8 kinds of job.
Ultimate Automotive Service Center for vehicle safety inspection
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Vehicle safety inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#66 / 163
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 8 Google reviews tagged “Vehicle safety inspection”
M0r4HeiZ2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Mark and his team over at Ultimate Auto
Great priceTransmissionCarburetor cleaningAuto body & trim repair
Dennis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
I have brought my cars to Ultimate Auto for many years and have always been happy with their work, and their great communications.
Great priceAuto battery replacementAuto engine diagnosticAuto brake repair
Jay9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
We have been using Ultimate for quite some time now! They are fast friendly and very competitive on pricing! This is a business you can trust!! They are a great team and have always taken care of us!! Thank you!!
Great priceGeneral repairs & maintenanceAuto engine diagnosticEngine repair
n1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
hey there mark....seen ya out in the truck a few times...keep it under 80 mph....lol
Auto A/C rechargeAuto battery maintenanceAuto battery replacement
Mark6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Honest and Integrity, I’m so thrilled to find you so close to us, The Best!!
General repairs & maintenanceTire rotationsVehicle safety inspection
RenaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★
Mark and his team are always friendly, fast, efficient and reasonably priced. We will not take our vehicles to anyone else.
Auto battery maintenanceAuto maintenanceBrakes
Tammy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Rating only, no written review.
Great priceTransmissionSteering & suspension repairAuto engine diagnostic
Alex2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★
Rating only, no written review.
Reasonable priceVehicle safety inspectionAuto brake replacement
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 36%Reasonable 59%Overpriced 1%Not sure 4%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 56 | — |
| Tires | 39 | — |
| General repairs & maintenance | 39 | — |
| Brakes | 31 | — |
| Engine repair | 29 | — |
| Auto engine diagnostic | 28 | — |
| Steering & suspension repair | 20 | — |
| Transmission | 17 | — |
