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Ultimate Ninjas Chesterfield

Gym · O'Fallon, MO

4.7 ★★★★★ 193 Google reviews · 24 photos
88%five-star reviews
93%reviews answered by the owner
Sep 2026latest review

Ultimate Ninjas Chesterfield at a glance

Reviewers frequently praise the facility for accommodating children of various ages, noting that staff are welcoming, flexible with scheduling, and effective at helping kids build strength and confidence. Positive feedback highlights the variety of classes, open gym access, and birthday party options. However, several low-star reviews criticize the organization of specific events, citing issues such as late starts, lack of structured programming, and poor time management during birthday parties and competitions.

  • Google rating: 4.7 out of 5 from 193 reviews (88% five-star).
  • Reviews on this page: 193 Google reviews (143 with written comments, 13 with photos).
  • Owner responses: the business replied to 93% of reviews.
  • Most recent review: September 26, 2026.
  • Service: Bouldering Gym serving O'Fallon, Missouri.

Data from Google, last updated November 8, 2026.

Star ratings

193 Google reviews we collected

  • 5 stars16988%
  • 4 stars137%
  • 3 stars32%
  • 2 stars21%
  • 1 star63%

Praise vs complaints

Phrases our text analysis found in 143 written reviews

  • Praise8593%
  • Complaints67%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude4145%
  • Quality & results1921%
  • Would recommend1921%
  • Price & value78%
  • Speed & response33%
  • Communication22%

What customers talk about

We read 143 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The staff are always kind, welcoming, and make every visit a great experience.”
  • “They LOVE the kids and do such a great job coaching and making them feel cared.”
    “Today was the first day of that camp and the experience was horrible.”
  • “100% would recommend this gym for you and your children!”
  • “This was a night and day difference than the host and party we had at Urban Air for a much more affordable price.”
    “They overcharged for the party and it didn't even last 2 hours!”
  • “The group training classes in this facility are the perfect balance between rigorous and efficient!”
  • “The staff gave very clear instructions to all of the kids and watched over them during the entire party.”

People customers mention

  • Logan 7 reviews
  • Warrior 5 reviews
  • Ultifit 4 reviews
  • Bri 3 reviews
  • Olivia 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.7 ★★★★★ 193 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
yadira gonzalezLocal Guide · 72 reviewsTotal number of Google reviews yadira has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great place for birthday parties for kids of all ages.

Ally Kerr - Jovial Planning & Coordination4 reviewsTotal number of Google reviews Ally has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Perfect outlet for my rambunctious 3 year old!

  • Busyness: Not busy
  • Maintenance: Well-kept
Adam SickelsLocal Guide · 103 reviewsTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had a great time!

Kevin Shukers5 reviewsTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Grandson has so much fun

Samantha Stromme15 reviewsTotal number of Google reviews Samantha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My son has been coming here every week since he was 3½ years old, and he still looks forward to every class. He’s now 5, and his love for it has only continued to grow. The staff are always kind, welcoming, and make every visit a great experience. They’re also incredibly understanding and flexible if we ever need to reschedule a missed class. We’re so grateful for such a positive environment and everything they do. I highly recommend this place to any family :)

Response from the owner · 3 months ago

We can't thank you enough for your kind words, and being such an amazing part of our community! We love watching these kids grow, and accomplish such amazing things week after week while their joy continues to shine. We are so happy to be making these memories with you and many others!

Stephanie SkuratLocal Guide · 12 reviewsTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This place is not a place for a birthday party. The party person was not made for doing a party with kids. I didn't even get a party room when I arrived.i had to wait an extra 30 mins before I even got a party room. And then we were in a party room for 10 mins for cupcakes and then had to find something to do since they were not allowed back on to the floor. For the amount of money this party cost it did not add up to what we got. I will never have a birthday party at this place again . How do you charge $345 for a party and not get the gym to yourself..( like I was told I would) and then not even have a party room when you first arrive. I wish I would of read reviews. I just wasted my son's birthday party at this place...

Molly Kruse6 reviewsTotal number of Google reviews Molly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My kids love it. I have a little one that is supper sports inclined and one that is NOT. They BOTH beg to come to Ultimate Ninja. It’s a miracle. 💪🏻

Response from the owner · 6 months ago

We love to hear that, and love having you all! So thankful to have you in our community!

Chelsea HollowayLocal Guide · 29 reviewsTotal number of Google reviews Chelsea has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The only "sport" my adhd kid has the patience for! Great staff, great experience.

Response from the owner · 7 months ago

Thank you for your kind words Chelsea! We love all of our students, and it makes us very happy that your child feels comfortable here. Thank you for being a part of the community!

Leanne CarverLocal Guide · 16 reviewsTotal number of Google reviews Leanne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Signed my 4 year old up for a half day camp during spring break. Today was the first day of that camp and the experience was horrible. My husband stayed an hour after the start time and these were his observations: it started 30 minutes late, there was no structured programming, most kids were huddled in a back room watching TV on a tiny screen, there were kids of all ages there at the same time and had freedom to do whatever they wanted. My mom picked up my daughter an hour early from the scheduled end time because we didn’t want her to stay long in that environment and she confirmed it was still the same non-structured situation when she got there. It’s essentially just babysitting and the Wild West. So disappointing and baffling because this place seems to have good reviews. My daughter cried uncontrollably on the way home so it clearly wasn’t a good experience.

Erin Asta1 reviewTotal number of Google reviews Erin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

By far the best sport I have ever put my kids in. They have learned so much from these classes. They are in little ninjas and have a blast every week.

Response from the owner · 10 months ago

Thank you so much Erin! So nice of you to leave this review. We love having your kids in class! 💪🏻💪🏻💪🏻

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