Customers rate the service 4.9 out of 5 based on 115 reviews, frequently citing thorough deep cleaning, professional conduct, and effective pet hair removal. Recurring themes include punctuality, detailed attention to tasks like window and rug cleaning, and responsive communication regarding scheduling and quotes. A common criticism involves higher pricing compared to local competitors, specifically due to comprehensive window and blind cleaning, though some clients noted scheduling errors were corrected via callback.
Google rating: 4.9 out of 5 from 115 reviews (95% five-star).
Reviews on this page: 115 Google reviews (95 with written comments, 2 with photos).
Owner responses: the business replied to 95% of reviews.
Most recent review: May 6, 2026.
Service: Post Construction Cleaning serving Rock Island, Illinois.
Data from Google, last updated November 10, 2026.
Star ratings
115 Google reviews we collected
4.9of 5
5 stars10995%
4 stars33%
3 stars11%
2 stars11%
1 star11%
Praise vs complaints
Phrases our text analysis found in 95 written reviews
98%praise
Praise18398%
Complaints42%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results6233%
Staff & attitude4323%
Would recommend2815%
Speed & response1910%
Honesty & trust169%
Communication116%
Price & value84%
What customers talk about
We read 95 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very friendly, communicative, and got the job done!”
“…very detail oriented and mindful of our client families privacy and respectful when they are here.…”
“I would definitely recommend this company after seeing the wonderful work they did this week.”
“The team is always prompt and thorough when taking care of our office!”
“Their integrity in work and personal presentation speaks to their commitment to professionalism and a job well done.”
“I was thrilled with the services I received this past week and Faye Davis (manager) was so easy to work with!”
“They are little more expensive than the chains, but worth every penny.”
People customers mention
Dylan5 reviews
Karen4 reviews
Issac4 reviews
Caitlyn3 reviews
Leanne3 reviews
Sam3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
The "DEEP CLEAN" crew (Angelina, Abby, Brook and Emmy) were PHENOMINAL! After an extended absence from my home a deep clean was sorely needed, and when this crew was finished my home has NEVER been cleaner in the 20 years of living here! THANKS!
Response from the owner · 6 months ago
Steve, thank you so much for your kind words. Our team strives for excellence, and we are thrilled to have exceeded your expectations! Thank you for letting us be a part in bringing a quality cleaning experience to your home. ✨
Clarissa Davis1 reviewiTotal number of Google reviews Clarissa has written across all businesses on Google Maps, not just this one.
Ultimate touch is an amazing cleaning company of the highest quality! I was thrilled with the services I received this past week and Faye Davis (manager) was so easy to work with! I highly recommend their work!
Rachelle West4 reviewsiTotal number of Google reviews Rachelle has written across all businesses on Google Maps, not just this one.
Thank you Bob Dyal ! He did a great job. The floors were mopped very well. Rugs were put back in place. Everything was cleaned.
This has been one of the most consistent cleaning companies we have used. Very happy with the services provided!
Response from the owner · a year ago
Thanks so much for that feedback, Rachelle! We appreciate the opportunity to be able to meet your cleaning needs and expectations. We will be sure to pass it along to Bob as well!
Nguyen Truong3 reviewsiTotal number of Google reviews Nguyen has written across all businesses on Google Maps, not just this one.
The staff of Ultimate Cleaning is outstanding. This is the first time that we have hired an outside cleaning company and we could not be more impressed, they are very detail oriented and mindful of our client families privacy and respectful when they are here. Thank you to the whole team especially to Josh, Bob and Jayden, they always go way over and above.
Response from the owner · 2 years ago
Thank you so much Bart for those kind words. It’s been our pleasure working with you these past few months & we look forward to many more years working together.
Jeffery Hall2 reviewsiTotal number of Google reviews Jeffery has written across all businesses on Google Maps, not just this one.
Ezekiel and Jabez just left my home and the windows look amazing!!! I have used this company for several years now for my personal home cleaning. Their integrity in work and personal presentation speaks to their commitment to professionalism and a job well done. Thank you!!!!
Response from the owner · 2 years ago
Thank you so much Cathy. It’s been our pleasure to serve you & we look forward to many more years!
John StafiejLocal Guide · 173 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
The team is always professional and do exceptional work. Christy and Miriam take care of my place well, and that’s not easy for a guy with two dogs. I appreciate their service.
Response from the owner · 2 years ago
Thank you so much John. We appreciate the kind words and the opportunity to serve you!
latoya pegues2 reviewsiTotal number of Google reviews latoya has written across all businesses on Google Maps, not just this one.
Miriam cleaned our office today and did an excellent job. She was very attentive to our detailed needs. The service was excellent. Thank you, Miriam for your kindness and amazing service!!
Response from the owner · 2 years ago
Thank you so much Latoya for those kind words! It’s our pleasure to serve you and your staff.
Vince taylorLocal Guide · 27 reviewsiTotal number of Google reviews Vince has written across all businesses on Google Maps, not just this one.
