Terry PowellLocal Guide · 224 reviewsTotal number of Google reviews Terry has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat pest control. Best in tri-state area.
ultra pest control llc
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%89+52.2Reliability 26%94+24.5Value 15%87+13.2Craft & service penalty95−0.5Experts Score= 90Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#56 of 86 pest control servicesPosition by Experts Score among all companies we track in this category. · better than 35%
4.9 ★★★★★ 10 Google reviews · 3 photos
90%five-star reviews
0%1–2★, last 10 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
20%reviews answered by the owner
May 2023latest review
ultra pest control llc at a glance
Customers describe the pest control service as punctual, professional, and responsive, noting that technicians often arrive promptly for issues like mice, bees, and termites. Reviewers highlight the staff's friendly demeanor and willingness to go beyond standard commitments, including same-day availability for urgent situations. The company maintains a 4.9 rating from ten reviews, with the owner responding to twenty percent of comments.
- Google rating: 4.9 out of 5 from 10 reviews (90% five-star).
- Reviews on this page: 10 Google reviews (8 with written comments).
- Owner responses: the business replied to 20% of reviews.
- Most recent review: May 8, 2023.
- Service: Pest Control Service serving Bullhead City, Arizona.
Data from Google, last updated October 25, 2026.
Score profile vs other pest control services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and reliability; weakest: value.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ultra pest control llc: 89/100 on this factor. Category median: 93.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ultra pest control llc: 94/100 on this factor. Category median: 93.A
94
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ultra pest control llc: 95/100 on this factor. Category median: 98.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ultra pest control llc: 87/100 on this factor. Category median: 100.A
87
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 90.–
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Bar = this company · dark tick = category median.
Star ratings
10 Google reviews we collected
- 5 stars990%
- 4 stars110%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 8 written reviews
- Praise7100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude229%
- Speed & response229%
- Would recommend229%
- Honesty & trust114%
What customers talk about
We read 8 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Supper professional , friendly.”
“and on time.”
“I highly recommend Ultra Pest Control!”
“He is very trustworthy and has been given the key to my place to make sure I never show up to any critters.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired ultra pest control llc for 2 kinds of job. Pick one to see what they paid and said.
Recent reviews
bhrdman11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Billy and his partner were the best. Supper professional , friendly. and on time. They even did more than they committed.
Rodent extermination+ Responsiveness+ Punctuality+ Quality
Cammie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
I met Billy when I needed to be saved by a mouse! When I called he came out right away. Good thing because I was standing on an ice chest and I'm not sure how much longer it could have held me. That was the start of what has been the best exterminator service and friendship I could ask for. He even came out last…
Ant exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Tony5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
We had the best experience with this company from day one. First when they showed up they had rescued a two-week-old kitten from the walls at Walmart and of course one of my front desk girls saved it and the kittens doing wonderful. They came out sprayed a few rooms and then left just like any of the other company…
MarkLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Wish I could rate more than 5 stars. Was dealing with an insane bee issue that set up camp in my home, giving 5 stars to the service I received doesnt do this company justice. Absolutely phenomenal and I won't call anyone else for pest problems.
+ Responsiveness+ Punctuality+ Quality
Gabrielle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Don't bother going to anyone else other than Ultra Pest Control. They are the absolute best to get rid of your bugs you most definitely wont regret.
Jerry7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 years ago★★★★★
Billy and Rachel are the best, I’m building in Ft Mohave and needed a termite treatment before pouring concrete, we had plans for an afternoon treatment but there was a last minute change in plans so I contacted Billy for an early morning treatment and he was right on it. I couldn’t believe how customer orientated…
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Rodent extermination | 2 | $103–$371 |
| Spider extermination | 2 | $67–$159 |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 10 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
bhrdman11 reviewsTotal number of Google reviews bhrdman has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBilly and his partner were the best. Supper professional , friendly. and on time. They even did more than they committed.
- Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
- Services: Rodent extermination
Cammie Wilson2 reviewsTotal number of Google reviews Cammie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI met Billy when I needed to be saved by a mouse! When I called he came out right away. Good thing because I was standing on an ice chest and I'm not sure how much longer it could have held me. That was the start of what has been the best exterminator service and friendship I could ask for. He even came out last week on Thanksgiving because we needed help. He goes above and beyond what is expected of him and if you are lucky enough to hire him, you will see what I mean. He is very trustworthy and has been given the key to my place to make sure I never show up to any critters. I highly recommend Ultra Pest Control!
- Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
- Services: Ant extermination, Rodent extermination, Spider extermination, Termite inspection
Response from the owner · 5 years ago
Thank you minie mouse!!!
Tony Briones5 reviewsTotal number of Google reviews Tony has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe had the best experience with this company from day one. First when they showed up they had rescued a two-week-old kitten from the walls at Walmart and of course one of my front desk girls saved it and the kittens doing wonderful. They came out sprayed a few rooms and then left just like any of the other company in this town has. HOWEVER the difference with this one is they not only call you to follow up but they also come out without you having to call them! Out of all the companies that we've called this little company gives the customer service that we should see in these larger companies. The owner will never go with anybody else but these people we appreciate everything you guys have done for us
Rita SuttonLocal Guide · 8 reviewsTotal number of Google reviews Rita has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSo helpful
Mark VLocal Guide · 26 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWish I could rate more than 5 stars. Was dealing with an insane bee issue that set up camp in my home, giving 5 stars to the service I received doesnt do this company justice. Absolutely phenomenal and I won't call anyone else for pest problems.
- Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Gabrielle Gonzalez4 reviewsTotal number of Google reviews Gabrielle has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDon't bother going to anyone else other than Ultra Pest Control. They are the absolute best to get rid of your bugs you most definitely wont regret.
Jerry M7 reviewsTotal number of Google reviews Jerry has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBilly and Rachel are the best, I’m building in Ft Mohave and needed a termite treatment before pouring concrete, we had plans for an afternoon treatment but there was a last minute change in plans so I contacted Billy for an early morning treatment and he was right on it. I couldn’t believe how customer orientated both he and Rachel are such positive people to work with and never a hassle. Ultra Pest Control is the only ones I’ll ever be using and so should you
Response from the owner · 7 years ago
Thank you jerry I can’t wait to see your new house when it is done
Allen CampbellLocal Guide · 25 reviewsTotal number of Google reviews Allen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google- Positive: Value
- Services: Mosquito extermination, General pest inspection, Spider extermination
Cheri Bowers11 reviewsTotal number of Google reviews Cheri has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBusiness details
- Address: 1570 e, Plantation Rd, Mohave Valley, AZ 86440
- Phone: (928) 216-6797
- Website: ultrapestcontrolllc.com
- Service area: Bullhead City, AZ