Customers frequently highlight the company's punctuality, professional communication, and transparent pricing for services including pest inspections, wildlife removal, and gutter cleaning. Technicians are often described as knowledgeable and thorough in explaining treatment options. However, some reviewers criticize instances of missed appointments, delayed reporting, and high costs without effective long-term solutions for recurring infestations.
Google rating: 4.7 out of 5 from 118 reviews (87% five-star).
Reviews on this page: 118 Google reviews (91 with written comments, 2 with photos).
Owner responses: the business replied to 87% of reviews.
Most recent review: October 3, 2026.
Service: Bed Bug Exterminator serving Methuen, Massachusetts.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.7
★★★★★
118 reviews on Google
5★103
4★9
3★0
2★3
1★3
Reviews from Google, shown as published (original wording, unedited).
ST
sassan tabatabai3 reviews
★★★★★
Prompt and professional
Price assessment: Great price
Price: $180–200
Services: Home inspection
Pest type: Ants, Rodents, Mosquitoes, Other
Response from the owner · Edited 2 weeks ago
Thank you for your review, Sassan! We're glad to hear that you found our service prompt and professional. We look forward to seeing you again! Thank you for choosing A1 Exterminators now part of Ned's Home! Have a wonderful day!
John B is the best! Knowledgeable, professional, and efficient — he always makes us feel better and more comfortable after his visits. We have seen such a noticeable improvement in our pest issues since we started working with John. Highly recommend him!
Services: Rodent extermination, General pest inspection, Bug & insect extermination
Pest type: Ants, Rodents
Response from the owner · 3 weeks ago
Thank you for your review! It’s great to hear that John has made such a positive impact during his visits. We appreciate your recommendation and are glad to know you’ve seen noticeable improvements. Your comfort and satisfaction are important to us! Thank you for choosing A1 Exterminators now part of Ned's Home!
I would recommend Ultra Safe Pest Management for their services without hesitation. From first contact, a contract was outlined expeditiously and sent electronically. Once signed, an appointment date was quickly arranged. Mike and James arrived promptly on their scheduled dates during the week, and answered all of my questions. They were both very knowledgeable and informative, and were successful in removing the pests that were causing damage to my roof. I was completely satisfied with my experience with Ultra Safe Pest Management.
Response from the owner · a year ago
Thank you immensely for recommending us! We're thrilled Mike and James provided knowledgeable service and successfully resolved your pest issue.
Always professional and accurate with their assessments. Great job.
Price assessment: Reasonable price
Price: $200+
Services: General pest inspection
Response from the owner · Edited a year ago
Hi Paul-
Thanks very much for the positive review. Please let us know if you have any additional questions or concerns.
All our best,
Dan & the UItra Safe Pest Team
The woman who came, arrived late. We paid $395 and she didn't figure out where the problem was coming from. She only identified that our outside problem was carpenter ants and that our contract with Terminex was indeed keeping Termites out of our property. We have a very bad moth and gnat problem which I have myself been treating with sticky traps and they are catching hundreds of them but not eliminating them. The inspector did not identify exactly where the problem was coming from - just that they looked like clothing moths and food moths, and plant gnats. She didn't think they were drain gnats but I'm not sure she knew. I was very disappointed in her visit.
She observed and commented on what I already observed and knew.
Lauri Wolff
Response from the owner · a year ago
Hello Lauri please contact us at (866) 472-5858 to discuss this further.
Ultra Safe Pest Management provided the service I needed when many of its competitors would/could not. Ultra Safe was easy to work with and picked up the items on schedule. I would use Ultra Safe again.
Response from the owner · a year ago
Hi, Eric. We appreciate the kind words and are glad we could provide you with a positive experience!
The men who cleaned the gutters were very good. I was glad to see they were dressed with protective gear including helmets. They did a good job told me the gutters covers were not effective which I should have known.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · a year ago
Hi, Marianne. Your feedback is highly appreciated. Thank you for the review!
Ultra Safe are my go-to exterminators. I first hired them to evict some squirrels. Then to monitor for carpenter ants. They are careful and don't add poison that is not needed.
Response from the owner · a year ago
Hi, Rona. Thank you so much for leaving us a stellar review!
The staff at Ultra Safe Pest Management was very helpful and responded quickly to our insect situation. Eric came out and was very knowledgable and thorough. Everyone we spoke with was helpful and guided us through all the information and questions. They also answered questions about safety and helped us figure out the best solution. Would highly recommend them!
Response from the owner · a year ago
Hi, Nick. We are thrilled to learn that you had a positive experience with us!