Analyzing 6,495,9256.5M ReviewsFor 17,98218K Experts

Umami Hibachi logo

Umami Hibachi

Caterer · Jersey City, NJ · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%95+65.8Reliability 31%91+28Experts Score= 94Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#20 of 111 caterersPosition by Experts Score among all companies we track in this category. · better than 83%
5.0 ★★★★★ 87 Google reviews · 24 photos
99%five-star reviews
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
1.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
2%reviews answered by the owner
Oct 2026latest review
📞 Call (201) 630-1090Request a call backWebsite ↗

Umami Hibachi at a glance

Google reviewers rate Umami Hibachi five out of five stars based on eighty-seven reviews. Customers frequently praise the mobile hibachi service for its punctuality, engaging entertainment, and delicious food, noting that the chef successfully involves guests of all ages. One low-star review cites a scheduling error where the caterer double-booked an event and arrived late, forcing the host to seek alternative dining options.

  • Google rating: 5.0 out of 5 from 87 reviews (99% five-star).
  • Reviews on this page: 87 Google reviews (74 with written comments, 16 with photos).
  • Owner responses: the business replied to 2% of reviews.
  • Most recent review: October 21, 2026.
  • Service: Caterer serving Jersey City, New Jersey.

Data from Google, last updated October 29, 2026.

Score profile vs other caterers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction95Reliability91Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 95 (median 86)Reliability: 91 (median 87)Momentum: 100 (median 100)
Umami HibachiCaterers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Umami Hibachi: 95/100 on this factor. Category median: 86.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Umami Hibachi: 91/100 on this factor. Category median: 87.A
91
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Umami Hibachi: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 31.–
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Bar = this company · dark tick = category median.

Star ratings

87 Google reviews we collected

  • 5 stars8699%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 74 written reviews

  • Praise37100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Would recommend1849%
  • Quality & results1232%
  • Speed & response411%
  • Staff & attitude25%
  • Price & value13%

What customers talk about

We read 74 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “If you want a hibachi experience to come to you, look no further!”
  • “Jason did a fantastic job at our engagement party heavily recommend”
  • “Our chef came prepared, promptly, and ready to make our night amazing!”
  • “He was very personable and entertaining.”
  • “If you are wondering if this is worth it, take this as your sign and book!”

People customers mention

  • Jason 14 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Bridget3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Definitely booking for another event I have ! Food was amazing and sooo much fun !!

Jo-Ann1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We had the best time at our hibachi party yesterday. With a total of 23 people (10 kids, 13 adults), fun was had by all. We highly recommend Daxton and Hibachi Umami. He was so entertaining and really great with the kids. Food was delicious too!!

Customer photo from Jo-Ann's review
Freddie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jason has excellent energy and gives a wonderful performance, not to mention he is a great chef! If you want a hibachi experience to come to you, look no further!

Frances8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jason cooked at our party for 18. Food was great. Entertainment was fabulous. Great fun!

Alex4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jason was great, really involved everyone in our party, highly recommend! More sake more happy

Gerard3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jason was great and entertained us for my birthday. Highly recommended and an experience you will remember!

Compare with

Photos

Customer reviews

5.0 ★★★★★ 87 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Bridget Markwood3 reviewsTotal number of Google reviews Bridget has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Definitely booking for another event I have ! Food was amazing and sooo much fun !!

David Zboray1 reviewTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fantastic!

Jo-Ann Crifasi1 reviewTotal number of Google reviews Jo-Ann has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had the best time at our hibachi party yesterday. With a total of 23 people (10 kids, 13 adults), fun was had by all. We highly recommend Daxton and Hibachi Umami. He was so entertaining and really great with the kids. Food was delicious too!!

Freddie Mazzilli3 reviewsTotal number of Google reviews Freddie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jason has excellent energy and gives a wonderful performance, not to mention he is a great chef! If you want a hibachi experience to come to you, look no further!

Si_llyy1 reviewTotal number of Google reviews Si_llyy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

More saki more happy!!

Frances McGrogan8 reviewsTotal number of Google reviews Frances has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jason cooked at our party for 18. Food was great. Entertainment was fabulous. Great fun!

Emma McDonald1 reviewTotal number of Google reviews Emma has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jason is the best!!!! So much fun 100000 stars

Matt Schoeller3 reviewsTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

More sake more fun!

Colton Smith4 reviewsTotal number of Google reviews Colton has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

So much fun!! Jason was awesome!!

Anna Sanclimenti6 reviewsTotal number of Google reviews Anna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

More sake more happy!

Umami Hibachi on Google Maps →

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