Window tinting service · Wheaton, IL · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%96+29.5Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#70 of 211 window tinting servicesiPosition by Experts Score among all companies we track in this category. · better than 67%
5.0★★★★★227 Google reviews · 24 photos
99%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers report high satisfaction with Umbra's window tinting, paint protection film, and chrome delete services, citing punctual delivery, detailed edge work, and helpful staff who explain tint options. Reviewers frequently note fair pricing and the durability of the products used. One criticism mentions bubbles appearing in the windshield tint, suggesting a potential quality concern relative to the cost, though the overall rating remains perfect.
Google rating: 5.0 out of 5 from 227 reviews (99% five-star).
Reviews on this page: 227 Google reviews (195 with written comments, 56 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: November 10, 2026.
Service: Window Tinting Service serving Wheaton, Illinois.
Data from Google, last updated November 11, 2026.
Score profile vs other window tinting services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Umbra Window TintingWindow Tinting Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Umbra Window Tinting: 98/100 on this factor. Category median: 96.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Umbra Window Tinting: 96/100 on this factor. Category median: 94.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Umbra Window Tinting: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 82.–
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Bar = this company · dark tick = category median.
Star ratings
227 Google reviews we collected
5.0of 5
5 stars22599%
4 stars10%
3 stars00%
2 stars10%
1 star00%
Praise vs complaints
Phrases our text analysis found in 195 written reviews
100%praise
Praise322100%
Complaints10%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results10432%
Staff & attitude7423%
Would recommend5517%
Speed & response3511%
Price & value309%
Communication155%
Honesty & trust103%
What customers talk about
We read 195 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Umbra did a fantastic job tinting the windows in my new car.”
“The service was professional, and I’m very happy with the overall results.”
“I highly recommend Umbra to anyone looking for high-quality PPF installation!”
“Friendly, accommodating, responsive fair priced and meticulous.”
“Outstanding PPF work, very nice and clean with great price and quality!”
“They did a good job explaining the differences between the tints.”
“Friendly, transparent, and the price they quote is the price you can expect.”
People customers mention
Adrian25 reviews
Heights5 reviews
Klaudia5 reviews
Ram3 reviews
Model3 reviews
Tesla3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Umbra Window Tinting for 3 kinds of job. Pick one to see what they paid and said.
Tim8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 hours ago★★★★★
Umbra did a fantastic job tinting the windows in my new car. They did a good job explaining the differences between the tints. Great attention to detail around the edges and corners of the windows.
Douglas1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Umbra does everything they say they will do and in the time they say. I will use their services again for sure. Thanks
JosephLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I had a great experience with Umbra getting the front PPF installed on my SUV. The quality of the work was excellent, and the attention to detail really stood out. The finish looks clean and seamless, and the paint protection film gives me peace of mind knowing my car is protected from rock chips and road debris.…
DionisieLocal Guide · 24 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Premium Quality, Always!
i have brought over 5 vehicles to them since i moved here. Always reasonable, always high quality! Always recommend them to my friends!
Rigo5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
100% highly highly recommend. I had other shops closer to me but I drove over 1 hour for their service.
I had a full ppf wrap and ceramic tints done, I’m extremely happy with the results, the ppf was CRAZY GOOD you can’t even tell there’s a wrap on my truck, they got all the edges seamlessly so there’s no gaps.…
Tony4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Excellent experience. These guys are pros. Friendly, accommodating, responsive fair priced and meticulous.
Umbra did a fantastic job tinting the windows in my new car. They did a good job explaining the differences between the tints. Great attention to detail around the edges and corners of the windows.
Response from the owner · 3 hours ago
Thank you for choosing Umbra for your new car! We’re glad the explanations helped you feel confident in your tint choice. It means a lot that you noticed the care around the edges and corners. Enjoy your new tint, and thank you for sharing your experience!
Douglas Nece1 reviewiTotal number of Google reviews Douglas has written across all businesses on Google Maps, not just this one.
Umbra does everything they say they will do and in the time they say. I will use their services again for sure. Thanks
Response from the owner · 5 days ago
Douglas, thank you for recognizing our team's reliability and on-time service. We're glad we delivered exactly what we promised, and we look forward to helping you again!
Joseph SewellLocal Guide · 11 reviewsiTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
I had a great experience with Umbra getting the front PPF installed on my SUV. The quality of the work was excellent, and the attention to detail really stood out. The finish looks clean and seamless, and the paint protection film gives me peace of mind knowing my car is protected from rock chips and road debris. The service was professional, and I’m very happy with the overall results. I highly recommend Umbra to anyone looking for high-quality PPF installation!
Response from the owner · 2 weeks ago
Thank you so much for the fantastic review and recommendation!
We’re thrilled to hear that you’re so happy with the front PPF installation on your SUV. A clean, seamless finish takes careful preparation and attention to detail, so it means a lot that those qualities stood out in the finished work.
We’re also glad the PPF gives you added peace of mind against rock chips and road debris while keeping the original look of your vehicle intact.
Thank you for trusting Umbra with your SUV and for recommending our team to others looking for quality PPF installation. We truly appreciate your support!
Dionisie CaprosuLocal Guide · 24 reviewsiTotal number of Google reviews Dionisie has written across all businesses on Google Maps, not just this one.
Premium Quality, Always!
i have brought over 5 vehicles to them since i moved here. Always reasonable, always high quality! Always recommend them to my friends!
Response from the owner · 3 weeks ago
Thank you for trusting Umbra with more than five vehicles! We're honored that our consistent quality, fair pricing, and workmanship have kept you coming back. Your recommendations to friends mean a great deal to the entire team!
Rigo5 reviewsiTotal number of Google reviews Rigo has written across all businesses on Google Maps, not just this one.
100% highly highly recommend. I had other shops closer to me but I drove over 1 hour for their service.
I had a full ppf wrap and ceramic tints done, I’m extremely happy with the results, the ppf was CRAZY GOOD you can’t even tell there’s a wrap on my truck, they got all the edges seamlessly so there’s no gaps.
very professional, customer service is outstanding, the quality of their work speaks for itself. If you want great service and great quality work, come here! Wish I could rate it higher than 5 stars.
Response from the owner · a month ago
Thank you so much for the incredible review and for making the hour-long drive to trust our team with your truck!
We’re thrilled to hear that you’re so happy with both the full PPF wrap and ceramic tint. Hearing that the film is virtually invisible, with seamless edges and no noticeable gaps, is exactly the kind of feedback our installers love to hear. That level of detail is what we strive for on every PPF installation.
We also really appreciate you recognizing the professionalism, customer service, and overall quality of the work. The fact that you passed other shops and traveled over an hour to come to us makes your recommendation even more meaningful.
Thank you for trusting Umbra with your truck and for wishing you could give us more than five stars. We truly appreciate your support!
Tony Keller4 reviewsiTotal number of Google reviews Tony has written across all businesses on Google Maps, not just this one.
Excellent experience. These guys are pros. Friendly, accommodating, responsive fair priced and meticulous.
Response from the owner · a month ago
Thank you for the fantastic feedback! We're glad our team was friendly, responsive, accommodating, and meticulous while delivering a fairly priced service. We hope to work with you again!
Zyggi Romanowski2 reviewsiTotal number of Google reviews Zyggi has written across all businesses on Google Maps, not just this one.
My experience with this location and the gentleman is always top-tier. Qualities is amazing. Customer service is amazing. It’s my second car I bought to them and I will continue bringing my vehicles to this place.
Response from the owner · a month ago
Hi Mark!
Thank you so much for your kind words! We're so happy to hear you had a great experience. We appreciate your support and will continue to strive for excellence.
Chris DoklievLocal Guide · 45 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Great place for tinting windows! Fast service, quality work and fair prices!!
Response from the owner · a month ago
Hi Chris!
Thank you so much for your kind words! We're so happy to hear you had a great experience. We appreciate your support and will continue to strive for excellence.
Laura Welch7 reviewsiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Excellent work. We are very happy with both the incredible service and the final results. I highly recommend Umbra!!!
Response from the owner · 2 months ago
Laura, thank you for the glowing review. We’re delighted our team delivered excellent service and results, and we truly appreciate your recommendation. It means a lot to hear you’re so happy with your experience. We look forward to serving you again.
