Google reviewers rate Ume Tea 4.7 out of 5 based on 388 reviews, frequently praising the variety of bubble tea, fruit teas, and snacks like popcorn chicken and tofu. Customers often note that the drinks are quite sweet even with reduced sugar and mention the unique feature of toys included in cups. While the owner rarely responds to feedback, common criticisms include complaints about rude or unsanitary staff behavior, limited menu options compared to other locations, and occasional issues with drink preparation.
Google rating: 4.7 out of 5 from 388 reviews (84% five-star).
Reviews on this page: 388 Google reviews (281 with written comments, 97 with photos).
Owner responses: the business replied to 2% of reviews.
Most recent review: October 18, 2026.
Service: Bubble Tea Shop serving Los Angeles, California.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.7
★★★★★
388 reviews on Google
5★326
4★34
3★13
2★8
1★7
Reviews from Google, shown as published (original wording, unedited).
AW
Arisa W9 reviews
★★★★★
I’ve been a huge fan of Ume Tea in San Francisco for the past few years, so I was so happy when I found out there was a location in LA!!
I love their drinkable mochi! It’s so unique and so good 😆 I’ve tried a lot of their drinks, and honestly, they’re usually all really good.
Unfortunately, the LA location has fewer menu options than the ones in SF, and when new items come out, they usually arrive about a week later—or sometimes not at all 😢
They do have Coco Mango, but my absolute favorite is Coco Mango Jasmine Bloom. Please bring it to LA too 🙏🏻🙏🏻🙏🏻
I found this place randomly and give it a try. Surprisingly delicious. But it’s very sweet. If you don’t want too sweet, you should reduce the sugar. This place is also cute!!
I’ve been coming here for a long time and have ordered from this location many times, but today I saw a staff member literally place the receipt directly on top of the popcorn chicken. I honestly don’t understand why anyone would think that is appropriate. Receipts are handled by multiple people and surfaces, and the printed side should not be placed in direct contact with food. It’s unsanitary and completely unnecessary. I hope the staff can be reminded to keep receipts separate from customers’ food.
Fave boba place in west la. Idk any other boba place that has sticky rice as their topping except this one so far and simply my favorite on their menu! Their house milk tea is just so good as it comes. Also love how they have snacks.
CEO is openly very pro-generative-AI (slop) and their recent artwork demonstrates their commitment. It’s honestly shameful in a city of artists. Sad for a place with so much potential, but it makes me wonder what other shortcuts they’re eager to take.
The staff is very rude. Basic things like response to hi, thank you and buy cost nothing and at the same time everything. You don’t have to show your customers how much you hate people by being so passive aggressive.
Crazy tight parking, cute place once you got inside. I loved the mango pomelo sago, and glad I had half sugar because it was still sweet. Someone was disappointed that their "creme brulee" just tasted like milk tea.
