Customers frequently praise the company for professional conduct, punctuality, and clear communication regarding arrival times and service details. Reviews highlight effective power washing, gutter cleaning, window washing, and holiday light installation, noting that staff members are courteous and thorough. While most feedback is positive, a small number of low-star reviews describe instances of incorrect light installation and missed appointment times, though the business generally maintains a high rating with consistent owner responses.
Google rating: 5.0 out of 5 from 295 reviews (99% five-star).
Reviews on this page: 295 Google reviews (272 with written comments, 43 with photos).
Owner responses: the business replied to 93% of reviews.
Most recent review: November 9, 2026.
Service: Roof Cleaning Company serving Raleigh, North Carolina.
Data from Google, last updated November 11, 2026.
Star ratings
295 Google reviews we collected
5.0of 5
5 stars29299%
4 stars10%
3 stars00%
2 stars00%
1 star21%
Praise vs complaints
Phrases our text analysis found in 272 written reviews
99%praise
Praise54199%
Complaints41%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results16731%
Staff & attitude12222%
Would recommend9918%
Speed & response8616%
Price & value356%
Communication255%
Honesty & trust112%
What customers talk about
We read 272 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Under Pressure installed my Christmas lights and delivered outstanding service.”
“The team demonstrated professionalism, courtesy, and respect throughout the entire process.”
“They advised me of things that to do to make them look good, and overall very happy, highly recommended.”
“Based on my experience, I would be hesitant to recommend this company.”
“They worked efficiently and with excellent organization.”
“When we heard Yenge was partnering in this small business we knew a thorough and fair job would be done.”
“They communicated well with me about the process and did an excellent job!”
“If you’re looking for hardworking owners who provide reliable service and high quality cleaning, Under Pressure Washing is the company to call.”
People customers mention
Patrick19 reviews
Yenge11 reviews
Apex4 reviews
Job3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Had them install my Christmas Lights
Great service ! They communicated well with me about the process and did an excellent job! Highly Recommend!
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 9 months ago
! We're absolutely delighted to hear that you had a fantastic experience with our team. Your recommendation means the world to us, and we're excited to be here for all your future lighting needs!
Ixallyss GarciaLocal Guide · 44 reviewsiTotal number of Google reviews Ixallyss has written across all businesses on Google Maps, not just this one.
Under Pressure installed my Christmas lights and delivered outstanding service. The team demonstrated professionalism, courtesy, and respect throughout the entire process. They worked efficiently and with excellent organization. I am highly satisfied with their work and will certainly continue to use their services in the future.
Price assessment: Great price
Response from the owner · 9 months ago
Thank you for your kind words! Our team enjoyed assisting with your Christmas lights and looks forward to working with you again!
Jennifer ThrasherLocal Guide · 26 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
I had the Govee Pro two lights installed around my home. It was a great experience all around. Staff was friendly, understanding, and made sure they completed the job correctly. They went above and beyond what I expected in an installation of lights. They advised me of things that to do to make them look good, and overall very happy, highly recommended.
Price assessment: Great price
Services: Service not listed
Wascly Wabit5 reviewsiTotal number of Google reviews Wascly has written across all businesses on Google Maps, not just this one.
Yenge is a great young man whom I have known many years as he grew up in Cary and has a wonderful family. When we heard Yenge was partnering in this small business we knew a thorough and fair job would be done. They showed up at appointed time and cleaned our roof and packed gutters. They also let us know about condition of roof . All done for a fair rate. Definitely reccomend and will be using again!
Price assessment: Great price
Services: Roof cleaning
Response from the owner · 2 years ago
We try our best! Thankyou for the 5 stars!
Marvin Nick7 reviewsiTotal number of Google reviews Marvin has written across all businesses on Google Maps, not just this one.
Extremely pleased with the services by the young men. Professional,courteous and cleaned up after their work. I will definitely continue to use their service and would not hesitate to recommend Under Pressure to others. Inpressive!!
Response from the owner · a year ago
Thank you, Marvin, for your fantastic feedback! We're thrilled to hear about your positive experience with our team. We look forward to serving you again and appreciate your recommendations.
Dalia Place7 reviewsiTotal number of Google reviews Dalia has written across all businesses on Google Maps, not just this one.
I had a very disappointing experience with this company. They installed my outdoor lighting incorrectly, and when I contacted them the very next day to report the problem, they initially tried to blame the manufacturer rather than take responsibility for the installation.
After further discussion, they eventually agreed to come back and fix the issue. Unfortunately, since making that commitment, they have completely ghosted me and have not followed through.
Mistakes can happen, but what matters is how a company handles them. An incorrect installation followed by excuses and a failure to honor a commitment to fix the problem is unacceptable. I expected better professionalism, accountability, and customer service.
Based on my experience, I would be hesitant to recommend this company.
Makaela Whidbee6 reviewsiTotal number of Google reviews Makaela has written across all businesses on Google Maps, not just this one.
Got Christmas lights on my home and I can’t recommend these guys enough. Super personable, patient, and professional! Very reasonable pricing and they definitely delivered on customer service. I’m beyond satisfied and happy I found their ad. Highly recommend this team!! Thank you guys again!
Price assessment: Reasonable price
Services: Power/pressure washing, Service not listed
