Google reviewers rate Undergrads Moving 5 out of 5 based on 198 reviews, with the owner responding to 49 percent of them. Customers frequently cite punctuality, affordability, and courteous handling of belongings as key benefits for small and medium-sized moves. However, low-star feedback indicates that the company does not provide moving equipment like carts, and some crews lack the experience to efficiently load larger trucks.
Google rating: 5.0 out of 5 from 198 reviews (98% five-star).
Reviews on this page: 198 Google reviews (179 with written comments).
Owner responses: the business replied to 49% of reviews.
Most recent review: September 26, 2026.
Service: Mover serving Orlando, Florida.
Data from Google, last updated October 25, 2026.
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Customer reviews
5.0
★★★★★
198 reviews on Google
5★194
4★2
3★0
2★1
1★1
Reviews from Google, shown as published (original wording, unedited).
GR
Gabriela Roa4 reviews
★★★★★
Cameron and Felipe did such a great job unloading all of our things. Both guys were very helpful and kind. I’d hire them again any day.
Price assessment: Reasonable price
Price: $1–500
Response from the owner · 4 weeks ago
Hi Gabriela,
Thank you so much for your wonderful review! I'm thrilled to hear that Cameron and Felipe provided such excellent service. We’re always striving to deliver the best experience for our customers, and it’s fantastic to know we hit the mark with you.
If you ever need help again, don't hesitate to reach out. Also, if you know anyone else planning a move, our customer referral program is a great way to share the love.
All the best,
Tom Mumford
Undergrads Co-founder
⭐⭐⭐⭐⭐
We had an outstanding experience with Undergrads Moving during a major move supporting The Church of Eleven22's expansion into Orlando.
Every member of the crew showed up on time, worked incredibly hard, and maintained a positive attitude throughout the entire project. Once they learned they were helping support a church launch, they seemed even more invested in the success of the move. They worked quickly, were extremely careful with our equipment and furnishings, and kept everything organized and clean from start to finish.
This was a large-scale move with a lot of important items, and the team handled it professionally while still being friendly and easy to work with. Their attention to detail and willingness to go the extra mile gave us a lot of confidence during a very busy season.
We highly recommend Undergrads Moving . Thank you for helping us as we prepare to launch the new Orlando location!
— Craig Mele
The Church of Eleven22
Response from the owner · a month ago
Hi Craig,
Thank you so much for sharing your fantastic experience with Undergrads Moving! We are thrilled to hear that our team made such a positive impact during your major move for The Church of Eleven22's expansion into Orlando. It’s truly rewarding to know that our crew's dedication and professionalism shone through, especially for such an important occasion.
Your kind words about our team's punctuality, hard work, and attention to detail mean a lot to us. We always strive to provide the best service possible, and your feedback reinforces our commitment to continually improving for all our customers.
If you know anyone else planning a move, feel free to share your experience with them through our customer referral program. We’d love to help them too!
All the best,
Tom Mumford
Undergrads Co-founder
Grateful to find an affordable option for a small project to move a few heavy items to a higher floor in my building. Cameron and Mike were personable and careful with my stuff - I'd trust them to come help me with any future moving needs!
Update: I've used the company multiple times now, Kirk & Tyruss were also awesome for my most recent move!
Price assessment: Reasonable price
Price: $1–500
Services: Service not listed
Response from the owner · 2 months ago
Hi Kasey,
Thank you so much for your kind words! I'm thrilled to hear that Cameron and Mike were able to assist you with your move and that you found our service affordable and reliable. We’re always striving to improve and ensure that every customer has a great experience with us.
If you ever need help with moving again, we'd be more than happy to assist. And by the way, if you refer friends or family to Undergrads Moving, you can earn some rewards through our referral program. It's a little way to say thank you for spreading the word!
All the best,
Tom Mumford
Undergrads Co-founder
Raymond and Damien were amazing! They handled my belongings with care! Thank you guys!
Price assessment: Great price
Price: $1–500
Services: Local moving
Response from the owner · a month ago
Hi Robert,
Thank you so much for your wonderful review! I'm thrilled to hear that Raymond and Damien took great care of your belongings. We’re always striving to deliver the best service possible, and feedback like yours keeps us motivated and excited.
Feel free to spread the word about your experience—our referral program is a great way to share the love!
All the best,
Tom Mumford, Undergrads Co-founder
This was one of the best moves I’ve had.. it was an early one so my trust in the workers being able to fit into my schedule was very low… BUT.. Kirktrel arrives early and wants to get started right away.. Daymon was a few minutes late but worth the wait!! Kirktrel was the planner/thinker, Daymon was the experienced finisher that confirmed when my ideas were not he best and had great alternatives that saved me time on this rough move. I sure hope I can find these two when I move again!!!
Price assessment: Reasonable price
Price: $1–500
Services: Local moving
Response from the owner · a month ago
Hi Amy,
Thank you so much for sharing your experience with us! I'm thrilled to hear that Kirktrel and Daymon made your move a positive one. It's wonderful to know they worked together to ensure everything went smoothly, even with the early start. We’re always striving to improve and deliver exceptional service for all our customers.
If you ever decide to move again, we’d love to assist you. And hey, if you know anyone else planning a move, feel free to take advantage of our customer referral program!
All the best,
Tom Mumford, Undergrads Co-founder
Kirktrel, Mike, and Raymond did a great job! They were fast and moved a lot of stuff plus heavy furniture, strongly recommend!
Response from the owner · 2 months ago
Hi Andrew,
Thanks so much for your fantastic review! I'm thrilled to hear that Kirktrel, Mike, and Raymond provided you with such a great moving experience. We’re always striving to ensure our customers have a smooth and efficient move, so your feedback means a lot to us.
By the way, if you know anyone else who might need a hand with moving, check out our referral program—it's a win-win!
All the best,
Tom Mumford, Undergrads Co-founder
Just don’t bother. Movers came with absolutely nothing to facilitate the move. First guy shows up in shower slides and the third was a hour late. When scheduling I was clear it would be large items with a considerable walk from the parking lot to our apartment. We had to borrow our leasing office’s only cart. When I called with my concerns, I was told of course they don’t bring equipment, they only bring moving straps. They didn’t have anything except their cell phones. One spent a lot of his time staring at his phone throughout the move. We definitely do not recommend wasting your money and time here.
Price assessment: Overpriced
Price: $500–1,000
Services: Local moving
Response from the owner · 2 months ago
Hi Mitchell,
I'm truly sorry to hear about your experience with us. It sounds like we really missed the mark, and I completely understand your frustration. We're always striving to improve, and feedback like yours is invaluable in helping us do just that.
Please reach out to our support team at [email protected] so we can address your concerns directly and make things right. We genuinely appreciate your feedback and are committed to providing a better experience for all our customers.
By the way, if you have friends or family in need of moving services, our customer referral program might be worth checking out. It's our way of saying thanks for giving us another chance.
All the best,
Tom Mumford
Undergrads Co-founder
Bishop and Christian did a great job - courteous, efficient, clean, knowledgeable, speedy. They made a difficult task easier!
Price assessment: Overpriced
Price: $200–400
Services: Local moving
Response from the owner · 5 months ago
Hi KC,
Thank you so much for your wonderful review! We're thrilled to hear that Bishop and Christian made your move easier and exceeded your expectations. We’re always striving to provide top-notch service, and your feedback is incredibly encouraging.
All the best,
Tom Mumford, Undergrads Co-founder
The lads did a great job for me. I would hire them again!
Response from the owner · 5 months ago
Hi John,
Thank you so much for your kind words! We're thrilled to hear that the team did a great job for you. Knowing that you'd hire us again truly means a lot. We're always striving to improve and provide the best service possible.
All the best,
Tom Mumford, Undergrads Co-founder
I utilized two movers, and they were like a NASCAR pit crew. They loaded my truck at a storage facility and a house, and then downloaded at my new home. They were careful with my belongings, courteous, and I was very pleased with my experience. Highly recommend them for any of your moving needs.
Price assessment: Reasonable price
Price: $400–600
Services: Local moving
Response from the owner · 5 months ago
Hi J B,
Thank you so much for your wonderful review! We're thrilled to hear that our movers exceeded your expectations and made your move feel like a seamless experience. It's fantastic to know they were careful and courteous with your belongings. Your recommendation means the world to us as we continuously strive to provide the best service possible.
All the best,
Tom Mumford, Undergrads Co-founder
