Google reviewers rate Unique Pest Control five stars based on fifty-four reviews, noting the owner responds to all feedback. Customers frequently cite punctuality, same-day availability, and thorough treatments for issues like bed bugs, rodents, and termites. Recurring themes include professional communication, detailed explanations, and reasonable pricing for recurring services. No common criticisms appear in the provided excerpts, which consistently highlight effective results and responsive customer care.
Google rating: 5.0 out of 5 from 54 reviews (98% five-star).
Reviews on this page: 54 Google reviews (42 with written comments, 2 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 17, 2026.
Service: Bed Bug Exterminator serving Krum, Texas.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
5.0
★★★★★
54 reviews on Google
5★53
4★0
3★1
2★0
1★0
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 42 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Charles was great, clean, courteous and professional.”
“Had Erik come out today, he did a great job, I would definitely work with him again!”
“The owner is responsive to any concerns that are brought to his attention.”
“Highly recommend this company to all my friends and family”
“Affordable & reasonable pricing for service done every 3 months, interior & exterior service with spraying inside the house and taking care of bug nes…”
“Eric and his team were very communicative through the process and very thorough.”
“He was always kind, professional, and a man of integrity from start to finish.”
People customers mention
Erik8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Filter by topic— each topic is highlighted in the reviews in the same color
Amnah Almamori8 reviewsiTotal number of Google reviews Amnah has written across all businesses on Google Maps, not just this one.
Had Erik come out today, he did a great job, I would definitely work with him again!
Price assessment: Reasonable price
Price: $200+
Services: Rodent extermination
Pest type: Rodents
Response from the owner · 4 days ago
Thank you for the wonderful review, Amnah! We're so glad Erik did a great job addressing your rodent concerns.
It's especially rewarding to hear that you'd be happy to work with him again. We'll make sure he knows how much you appreciated his service.
Thank you for trusting Unique Pest Control!
Richard SlatteryLocal Guide · 69 reviewsiTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Brandon is always friendly and professional. He addresses any concerns. Great work Brandon
Price assessment: Reasonable price
Services: General pest inspection, Mosquito extermination
Response from the owner · 4 days ago
We really appreciate your kind words, Richard! It's wonderful to know that Brandon consistently provides friendly, professional service and takes the time to address your concerns.
That level of care is exactly what we want our customers to experience. We'll be sure to pass along your compliments to Brandon.
Thank you for your continued trust in Unique Pest Control!
Cheri Rinke3 reviewsiTotal number of Google reviews Cheri has written across all businesses on Google Maps, not just this one.
Very polite and helpful. Offered suggestions and treated accordingly.
Price assessment: Reasonable price
Services: Hornet & wasp extermination, Rodent extermination
Response from the owner · 4 days ago
Thank you for sharing your experience, Cheri! We're happy to hear our team was polite, helpful, and took the time to offer recommendations based on your pest control needs.
We believe every property deserves thoughtful, personalized care, and we're glad that approach made a positive impression.
We truly appreciate you choosing Unique Pest Control!
Lisa PhillipsLocal Guide · 46 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
The owner is responsive to any concerns that are brought to his attention.
Price assessment: Reasonable price
Response from the owner · 4 days ago
Thank you for your thoughtful review, Lisa! We truly appreciate you recognizing our owner's responsiveness.
As a locally owned business, we believe listening to our customers and taking their concerns seriously makes all the difference.
Your feedback means a lot to us, and we're grateful for the opportunity to earn your trust!
Nate Denny10 reviewsiTotal number of Google reviews Nate has written across all businesses on Google Maps, not just this one.
Aiden was phenomenal in our service today. Very thoughtful and explained everything. Top notch service and highly recommended
Response from the owner · 4 days ago
Thank you for the fantastic review, Nate! We're thrilled to hear that Aiden provided such a great experience and took the time to explain everything thoroughly.
His attention to detail and commitment to customer care are qualities we're proud to see recognized.
We'll be sure to share your kind words with him. We truly appreciate your recommendation and your trust in Unique Pest Control!
Anita VJLocal Guide · 37 reviewsiTotal number of Google reviews Anita has written across all businesses on Google Maps, not just this one.
Unique Pest Control (formerly known as BugsRus) has been our pest control company for a couple of years now, they serve a lot of houses in our community.
Extremely satisfied with every service they have provided so far, thorough in scheduling & very accommodative in rescheduling, excellent customer service and Top notch trained employees like Nic, Colton, Carson trained by owner Erik. Affordable & reasonable pricing for service done every 3 months, interior & exterior service with spraying inside the house and taking care of bug nests, ants, roaches & more on the outside.
Highly recommended Unique Pest Control
5🌟 to Carson Charles today👍
Price assessment: Reasonable price
Price: $40–60
Services: General pest inspection
Pest type: Ants, Rodents, Spiders, Other
Response from the owner · 2 weeks ago
Thank you, Anita, for such a thoughtful review! We’re grateful for your trust over the past couple of years and glad our team has made scheduling and service easy for you. We’ll share your kind words with Nic, Colton, Carson, and Erik, along with today’s special shout-out! Your recommendation means so much to us.
Ryan MillerLocal Guide · 11 reviewsiTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Charles was great, clean, courteous and professional. 10/10
Price assessment: Great price
Price: $20–40
Services: General pest inspection
Pest type: Ants, Termites, Rodents, Cockroaches, Spiders
Response from the owner · 2 weeks ago
Thanks, Ryan! We’re thrilled Charles earned a 10/10 for his courteous, professional service. We’ll be sure to pass along your kind words. Thank you for choosing Unique Pest Control!
Trevor Eaton3 reviewsiTotal number of Google reviews Trevor has written across all businesses on Google Maps, not just this one.
Fast, efficient, and informative! Brandon did a great job with our facility and was done, while training, within the hour between our two warehouses. Super professional work.
Response from the owner · 4 weeks ago
Thank you, Charles! We’re happy to hear Brandon provided fast, efficient, and professional service for your facility. We really appreciate your kind words and your trust in Unique Pest Control!
Chyna ThomasLocal Guide · 37 reviewsiTotal number of Google reviews Chyna has written across all businesses on Google Maps, not just this one.
Erik and Dana have always been super helpful and friendly providing great service and hospitality!
Response from the owner · 2 months ago
Thank you, Chyna! We’re so glad Erik and Dana have consistently provided friendly, helpful service. We truly appreciate your kind words and continued support!
