Google reviewers rate United Property Inspectors, Inc. 4.9 out of 5 based on 788 reviews, with the owner responding to 30 percent of them. Clients frequently praise the thoroughness of home inspections, detailed written reports, punctuality, and clear communication of findings. However, low-star reviews highlight recurring issues with post-inspection follow-up, including unreturned calls and unresolved complaints regarding property damage or missed critical components.
Google rating: 4.9 out of 5 from 788 reviews (97% five-star).
Reviews on this page: 788 Google reviews (515 with written comments, 2 with photos).
Owner responses: the business replied to 30% of reviews.
Most recent review: November 10, 2026.
Service: Home Inspector serving Roseville, California.
Data from Google, last updated November 13, 2026.
Star ratings
788 Google reviews we collected
4.9of 5
5 stars76197%
4 stars213%
3 stars00%
2 stars10%
1 star51%
Praise vs complaints
Phrases our text analysis found in 515 written reviews
99%praise
Praise1,04599%
Complaints101%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results31430%
Staff & attitude26725%
Would recommend17416%
Speed & response13413%
Communication12812%
Honesty & trust222%
Price & value162%
What customers talk about
We read 515 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Inspectors were thorough knowledgeable and explained their findings well.”
“We also had issues with the three way and four way switches in our kitchen and hallway not working properly.”
“The inspectors were very thorough and professional.”
“I would definitely use their services again and highly recommend them!”
“Would not recommend this company they are not true to their word .”
“He is always on time, professional, very thorough with his inspections, and explains his report in detail in a way that is easy to understand.”
“They took the time to explain everything in detail and were even patient enough to wait for me when I was running late.”
“…a full home inspection done by United Property Inspectors, and I was genuinely impressed with the level of detail, professionalism, and clarity they…”
“They were reasonably priced, thorough and completely worked with our schedule, even stayed longer than necessary to be able to meet with the buyer to…”
People customers mention
Spencer34 reviews
Dennis17 reviews
Charlie15 reviews
Darin6 reviews
Cody6 reviews
Sights5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Great experience! The inspectors were very thorough and professional. They took the time to explain everything in detail and were even patient enough to wait for me when I was running late. I really appreciated their professionalism and attention to detail. I would definitely use their services again and highly recommend them!
Response from the owner · 15 hours ago
Thank you Larry for taking the time to share your experience with us. We appreciate your 5 STAR review and comments.
Cal Schadt12 reviewsiTotal number of Google reviews Cal has written across all businesses on Google Maps, not just this one.
Highly recommend service for home inspections, Spencer covered every detail in the home and shared the results with us, the report came out to be 120 pages. You will get all information you need to make a buying decision and to keep your home in shape. Thank you for your help again!
Price assessment: Reasonable price
Response from the owner · 3 weeks ago
Thank you Yuriy for your 5 STAR. We appreciate you taking the time to share your experience with us.
Narinder Rai (Rai Real Estate)Local Guide · 16 reviewsiTotal number of Google reviews Narinder has written across all businesses on Google Maps, not just this one.
Great attention to detail, and even left us a personalize 5 minute video at the end going into more detail about some of the findings.
Price assessment: Reasonable price
Response from the owner · a month ago
David, we are glad you liked the video. We are always trying to provide the best experience for our customers and you taking the time to share yours means the world to us. Thank you for your comments and your 5 STAR rating. We appreciate it!
Alexander Rogers1 reviewiTotal number of Google reviews Alexander has written across all businesses on Google Maps, not just this one.
United Property Inspectors are great! I have had the pleasure to work with home inspector Spencer multiple times. He is always on time, professional, very thorough with his inspections, and explains his report in detail in a way that is easy to understand. Highly recommend their services to anyone in need. 5 stars!
Response from the owner · a month ago
Thanks Alexander for you great comments. It's always a pleasure working with you. We appreciate you and your 5 Star rating!!!
Joyce Janowiak3 reviewsiTotal number of Google reviews Joyce has written across all businesses on Google Maps, not just this one.
When we listed our home for sale last June our real estate agent Stacy Moffat (exceptional) suggested doing a full home inspection. She referred us to Spencer at UPI who was very professional and thorough. The home we purchased was a new build. Spencer suggested we contact him again for an inspection before our one year warranty was up. We were glad he recommended we do that, not something we would have thought of. Once again, great communication, thorough and professional. I definitely would recommend him!
Price assessment: Reasonable price
Response from the owner · a month ago
Thank you Joyce for taking the time to share your experience with us. We are so happy you were pleased with our service and we appreciate your 5 STAR rating.
Hailie Astor1 reviewiTotal number of Google reviews Hailie has written across all businesses on Google Maps, not just this one.
